Casa Bond

Review summary

1. R

   Richard VIP

   New York City7 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We went with a group of 6 people. Shared everything and drank great margaritas. The food was outstanding.
   

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2. C

   Carole VIP

   New York City11 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s a wonderful restaurant with the best Mexican food I ever had. I highly recommend going. You won’t be sorry.
   

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3. A

   Ariel

   New York City7 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved how we were attended by the staff. The guy in the red suit was excellent.
   

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4. OT

   OpenTable Diner

   Denver3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Luis! (Great hat) Perfect girls night out - we were spoiled and the food / drinks were delicious.
   

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5. OT

   OpenTable Diner

   Cancun1 review

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience!! Food was delicious, lots of great recommendations, upscale but well priced and the service was PHENOMENAL. Probably best service I’ve experienced in NYC
   

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6. A

   Andrew VIP

   New York City10 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great upscale Mexican. Every seat was taken on a Saturday night. Guacamole + ceviche trio is on the small side for the prices. Entrees are a better value. Very tasty food. Kudos to the chef & team for allowing us to taste the mole on the enchiladas.
   

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7. H

   Heidi VIP

   New York City16 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had never eaten at this restaurant before. I was extremely pleased! Excellent, high-end Mexican food. Also, great drinks.
   

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8. M

   Mila

   New York City35 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Everything was very spicy. Since the majority of the dishes were already cooked/marinated with chile/habanero peppers, it was not possible to adjust the heat. My mouth was on fire and I did not enjoy the food. Also, the suggested % gratuity was based on the total bill, including the sales tax and the dreaded credit card surcharge. This is wrong, unethical, and purposely misleading, as the tip is supposed to be "suggested" on the food portion of the bill. Unsuspecting guests will end up paying more than originally planned if they follow the suggested gratuity %.
   

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9. J

   Javiera

   Greater Boston9 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great brunch and even better chilaquiles! Can't wait to go back and try out another meal.
   

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10. A

    Andrew

    Unspecified1 review

    1.0

    Dined on February 14, 2025

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3

    Waiter was disheveled and seemed out of it in the sense he likely was using some sort of narcotic. Constantly sniffling as he stood by the table awaiting orders from us. Wasn’t personable at all or kind. Brought over incorrect drinks twice. Later on charged for said incorrect drinks. They did fix the receipt and gave us complimentary shots. The food on the Valentine’s Day prefix was extremely bland. Overall very underwhelming and disappointing for the price point. Drinks were average at best.
    

    Casa BondResponded on February 18, 2025

    Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your visit, particularly regarding the service and the quality of the food. This is certainly not the standard we strive for, and we are taking your comments seriously. We will address the situation with our staff to ensure this does not happen again in the future. We’re sorry to hear the Valentine’s Day experience didn’t meet your expectations, especially given the special occasion. We appreciate your understanding in allowing us to correct the billing issue and provide a gesture of goodwill. We hope you might consider giving us another opportunity to offer a better experience in the future.
    

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