CASA NEOS

Review summary

1. J

   Joanna

   New York City

   1 review

   4.0

   1 review

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Service as servers was great. People who greets you on the entrance and takes reservations extremely rude. Even my gf who got there earlier, complaint about exactly the same. The person who greets and takes your reservation was horrible and the worst attitude. She shouldn’t be working there. The rest was great. Great food, great server, great music. Beautiful atmosphere.
   

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2. L

   Laura

   Miami

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was very good my only complain was the waiting time , we arrived 15 minutes before 9:00 we wait for more than 30 minutes to be seated first in the bar then in the second floor all the group where at the place at 9:00 pm to much to be in heels stand up
   

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3. E

   Edger

   Miami

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautifull place, very Good waiters and attendment!
   

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4. L

   Larisa

   San Diego

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food , warm atmosphere, nice music , friendly hospitality
   

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5. A

   Alexis

   Miami

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good restaurant , the food was tasty and the service fenomenal, the only complaint, is the Music, very loud and barely we can hear when the waiter talk to as . Overall 5 stars.see you again .
   

   CASA NEOSResponded 1 day ago

   Dear Ms. Alexis, Thank you for your wonderful review! We're delighted to hear that you enjoyed the tasty dishes and our excellent service at our Mediterranean restaurant. We appreciate your feedback regarding the music volume and will consider this for future improvement. We look forward to welcoming you back by the Miami River for another memorable experience soon. Sincerely, CASA NEOS
   

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6. k

   katie

   San Antonio

   6 reviews

   vip
   1.0

   6 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We booked for brunch a week prior and we didn’t get notified the restaurant discontinued brunch in a week. The server called the manager who didn’t appear in the next 20min so we left. We went for an experience what we didn’t get. Not cool , wasted time
   

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7. J

   Jennifer

   New York City

   3 reviews

   vip
   2.0

   3 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   The food was honestly fine. The service was also fine. Nothing was above and beyond. The weird thing is they had maybe 6 two top tables on a secluded balcony so if you have a reservation for two you’ll be isolated. The whole point of this restaurant is the vibe. Why the hell would I wanna be isolated???? Stupid.
   

   CASA NEOSResponded 3 days ago

   Dear Jennifer, Thank you for your feedback. I’m sorry to hear the seating didn’t meet your expectations. Some areas of our outdoor reservations are designed to offer a quieter, more intimate experience, but I understand this wasn’t what you were looking for. We pride ourselves on our service and the unique atmosphere we provide, so we’re disappointed to hear that you felt isolated. Your comments are appreciated and will be shared with the team as we continue to improve the experience for our guests. Sincerely, Guest Relations Manager Fernanda
   

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8. E

   Eduardo

   Miami

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful place to go. Love the experience Be back for sure
   

   CASA NEOSResponded 1 day ago

   Dear Eduardo, Thank you so much for taking the time to leave us this wonderful review! We are delighted you had a great time at our restaurant! We look forward to having you back for a brunch or dinner! Sincerely, CASA NEOS
   

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9. A

   Alyona

   Miami

   1 review

   vip
   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 3

   Avoid sitting at an outside table! You’ll constantly smell fuel from passing or parked boats, which can be unpleasant. Additionally, the outdoor tables are poorly designed for dining—too low, making it uncomfortable and inconvenient for a proper meal. The food was average, and the drinks were mostly ice with barely a splash of liquid.
   

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10. R

    Richard

    Miami

    1 review

    vip
    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It’s was Amazing, from the service walking in to our waiter and dinner was Great
    

    CASA NEOSResponded 1 day ago

    Dear Richard, Thank you so much for taking the time to leave us this wonderful review! We are delighted you had a great time at our restaurant! We look forward to having you back for a brunch or dinner! Sincerely, CASA NEOS
    

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