CASA NEOS

Review summary

1. C

   Christina

   Greater Boston1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I love casa neos. We had a great time . It was on Sunday for brunch. Overall it was great but the music was loud and the table took a long time almost one hour after to be ready. To apologize for the inconvenience free desert was offered. I would definitely recommend this place. Next time I wish I can be part of the beach club experience.
   

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2. n

   neena VIP

   Pittsburgh7 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 3
   3. Service 3
   4. Ambience 4

   Portions are pretty smalll Fries are good and potatoes are good Burger is awesome Rigatoni pasta is mediocre
   

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3. OT

   OpenTable Diner

   New York City4 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Loved the atmosphere, the place is beautiful Beautiful people, the food is great Recommend
   

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4. AH

   AnatH

   Miami1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 2
   4. Ambience 2

   booked the table for 10:15 and we got it at 11, 45 minutes late. This is my first time there and I was very disappointed with the service from the manager at the entrance. The food was good and the waiters' service was excellent, but I don't think I'll go back there!
   

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5. MM

   MeganM VIP

   New Orleans24 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Truly a beautiful space, atmosphere, service and food. The Tasting Menu was on fire.
   

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6. KP

   KatieP

   New York City6 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An absolute VIBE, 11/10 experience all around. Food, service, just electric.
   

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7. OT

   OpenTable Diner

   Miami2 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   First interaction with the establishment was with valet. It was terrible and the guy was very rude! Happy to say that was the only bad experience here. We were politely greeted upon entering and our server was nothing short of amazing. The food and drinks were phenomenal. The aesthetics were beautiful. Other than valet it was great!
   

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8. E

   Emily

   Miami3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Casa Neos food was delicious. Service was amazing since entering the restaurant. Everyone was very polite. It's one of my favorite restaurants now
   

   CASA NEOSResponded 3 days ago

   Dear Ms. Emily, Thank you for your kind words! We're thrilled to hear our food and service stood out during your visit to our dockside restaurant. We appreciate your support and look forward to welcoming you back! Sincerely, CASA NEOS
   

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9. A

   Amy VIP

   Baltimore1 review

   3.0

   Dined on March 9, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   They need more bartenders. Waiting 1/2 hour for a drink is too long! We got our appetizers before our drinks which order 15 minutes before our apps!
   

   CASA NEOSResponded 6 days ago

   Dear Amy, Thank you for your feedback. We’re glad you joined us at Casa Neos, but we sincerely regret the delay in receiving your drinks. Waiting that long is not the experience we want for our guests, and we will be addressing this with our team to improve bar service efficiency. We appreciate your patience and hope to welcome you back soon for a smoother and more enjoyable experience by the Miami River. Sincerely, CASA NEOS
   

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10. OT

    OpenTable Diner VIP

    Las Vegas2 reviews

    1.0

    Dined on March 9, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    HORRIBLE EXPERIENCE – RUDE MANAGER I wish I could give zero stars. This was by far one of the worst dining experiences I’ve ever had. We had a reservation at 6:00 PM, but it took over an hour just to get our first round of drinks – one hour and 15 minutes to be exact. The second round of drinks took another hour to arrive, which is completely unacceptable. To make matters worse, the manager was extremely rude and pushy the entire time. She kept rushing us to place our food order even though we hadn’t even received our first drinks yet. At one point, she flat-out told us that we needed to vacate the table by 8:00 PM because they had another reservation, even though we had barely been served anything. It was my friend’s birthday, and the whole experience was so uncomfortable. The manager came to our table every five minutes, pressuring us to hurry up and order. When my friend asked to order a plain piece of salmon for her son, the manager denied the request and said we couldn’t order more food because they needed to clear the table. Even after waiting an hour for drinks and experiencing terrible service, we were still denied the basic courtesy of ordering something simple for a child, we ask to have that piece of salmon to go, and the manager still denied our request. To top it off, the manager even had the audacity to say, “You know things are taking forever, so I need to rush your order because we have a time limit.” What a joke! If the kitchen and bar are behind, that’s not the customer’s fault – but apparently, this manager thinks it’s acceptable to take it out on the guests. The manager clearly needs to be retrained because her behavior was unacceptable.
    

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