Castizo

Castizo reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Eduardo VIP

   Morelos7 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   En general los platillos y postres bien, el salmón fue muy bueno. El lugar es muy recomendable
   

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2. K

   Kyungtak

   Mexico City2 reviews

   3.0

   Dined on May 1, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   I went to the restaurant where even with reservation, they moved me to the rooftop promising the same menu. Once at the rooftop they only gave us the drink menu and a different food/experience.
   

   CastizoResponded 5 days ago

   Dear Kyungtak, First and foremost, please accept our sincerest apologies for your recent experience with us. On the day of your visit, all tables in the main dining area were reserved for a private event, which is why we had to move some reservations to our rooftop space. We truly regret that you were only offered the Zielo menu upstairs. Our rooftop area always offers both menus — Castizo´s and Zielo´s menu — and we are honestly unsure how this oversight happened. It was certainly not the experience we intended for you. We are taking this matter very seriously and will be addressing it directly with our team to ensure it doesn’t happen again. Thank you for bringing it to our attention, and again, we are truly sorry for the inconvenience. Warm regards, Castizo
   

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3. A

   Andres VIP

   Mexico City66 reviews

   4.0

   Dined on April 26, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Castizo is a great option for Spanish Cuisine and the food is delicious. Service was a bit slow and waiters came back to repeat our order multiple times, we had to ask for our food because our order was not being delivered to us.
   

   CastizoResponded 5 days ago

   Dear Andres, Thank you so much for your kind words about our food — we’re truly glad you enjoyed the flavors of our Spanish cuisine. We’re very sorry to hear about the service issues you experienced. We honestly don’t understand how this could have happened, as this is not the level of service we strive to offer. Your comments have been shared with our team, and we will be taking immediate action to ensure this doesn’t happen again. Please accept our sincerest apologies, and thank you for taking the time to share your feedback. We hope to welcome you back soon for a much smoother and more enjoyable experience. Warm regards, Castizo
   

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4. M

   Matthew

   Calgary1 review

   4.0

   Dined on April 21, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Equipo de servicio fue muy atento y amable. Conocimiento experto del menú.
   

   CastizoResponded 5 days ago

   Hola Matthew, Muchas gracias por tu visita y comentarios. Esperamos que puedas volver pronto !
   

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5. A

   Alejandra

   Mexico City1 review

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was amazing also the service, the place has a great location, and the environment is nice
   

   CastizoResponded on April 8, 2025

   Dear Alejandra, Thank you for your visit and your comments. Hopefully we´ll see you again soon!
   

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6. R

   Roxana

   Guanajuato3 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amo este lugar! La atención y la comida son espectaculares
   

   CastizoResponded 5 days ago

   Hola Roxana, Muchas graciss por tu visita y comentarios, esperamos que puedas volver pronto!
   

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7. V

   Victor Adrian

   Mexico City1 review

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Muy buena opción de comida española con estupendos sabores y precios adecuados
   

   CastizoResponded on April 2, 2025

   Hola Victor, Queremos agradecer tu visita al restaurante y tus comentarios. Esperamos que puedas volver pronto a visitarnos!
   

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8. c

   chris

   New York City1 review

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Go for the food and the ambience (lovely outdoor terrace). Decent wines by the glass. White anchovies, stuffed zucchini flowers with truffle sauce, and my favorite squid ink paella. Had tartare of acorn fed pork on a crunchy thinly layered potato dish that was OMG. They should consider just offering a version just for the potatoes. I actually scraped off most of the chicharrón and dig into the potatoes which were spectacular. Very reasonably priced for the quality. Just another fabulous restaurant gem in Condesa!
   

   CastizoResponded on April 2, 2025

   Dear Chris, Thank you so much for your visit and for sharing your experience with us. We’re delighted to hear that you enjoyed the food, the ambiance, and our wine selection. We truly appreciate your suggestion about the potato dish and will definitely take it into consideration. We sincerely apologize for the issue with the bathroom. Unfortunately, the Condesa area has been experiencing water cuts recently, which have occasionally affected our services. We are working to minimize any impact on our guests' experience. We look forward to welcoming you back soon so you can continue enjoying our dishes. You are always welcome! Best regards,
   

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9. OT

   OpenTable Diner

   Mexico City1 review

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gran comida, gran servicio , gran ambiente , vayan!
   

   CastizoResponded on March 18, 2025

   Hola, Antes que nada queremos agradecer tu visita al restaurante y tus comentarios. Esperamos que puedas volver pronto.
   

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10. OT

    OpenTable Diner

    Unspecified1 review

    3.0

    Dined on March 10, 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4

    La comida es buena pero el servicio deja qué desear. Tardaron muchísimo en llevar la comida, casi una hora.
    

    CastizoResponded on March 13, 2025

    Hola, Antes que nada nos gustaría agradecer tu visita a Castizo. Te queremos ofrecer una disculpa por la tardanza en el servicio, por supuesto no que tenía por que ser así. Pasamos tu mensaje al equipo y trabajaremos por mejorar. Esperamos que puedas volver pronto a vissitarnos !
    

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