Dined on February 14, 2025
- Overall 4
- Food 5
- Service 2
- Ambience 4
There were four of us dining on Valentine’s Day, and unfortunately, our experience was disappointing.
The restaurant itself had a lovely atmosphere, tasty food and a good wine selection, but the service was bad. There were only two waitresses working, and neither was professional. We waited nearly 15 minutes before anyone even approached us to take our drink order. When our waitress finally arrived, she seemed rushed and dropping items, hurrying away without checking on us, and making us chase her down whenever we needed something.
We ordered a starter, but the main courses arrived one at a time, and my wife’s dish was completely forgotten. After we had all finished eating and she was still waiting, we asked the waitress about it, and she assured us it was on the way. Another 15 minutes passed before we asked a different waiter, who then informed us that the order had been delivered to the wrong table. Meanwhile, another waitress was sitting and chatting with a table for over 30 minutes, completely ignoring the rest of the restaurant. When we asked for the bill, our waitress literally tossed it onto the table and ran off. The same happened when we tried to pay—she threw the receipt down and walked away.
I don’t enjoy leaving negative reviews, as the restaurant itself has potential, but the service needs serious improvement. With better-trained staff, this could be a great dining spot.
