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Cenacolo Zona Hotelera Cancun - Cenacolo - Hotel Zone, Cancún, ROO

Cenacolo - Hotel Zone

4.8
4.8
738 Reviews
MXN500 and over
Italian
Blvd. Kukulkan Km 12.5, Torre La Europea, Zona Hotelera, Cancún, ROO 77500

Make a reservation

2 people
SunMonTueWedThuFriSat
10:00 PM
Booked 4 times today

About this restaurant

  • Good for special occasions
  • Charming
  • Great for fine wines
Founded in 1987 by the Amati family from Novafeltria, Italy, our restaurant is a living testament to 1,000 years of Romagnola culinary tradition. Located in the vibrant Hotel Zone of Cancún, Cenacolo offers an elegant and welcoming setting, perfect for enjoying an authentic Italian dining experience.

Live a unique and incomparable gastronomic experience with our handmade pasta and incredible views of the Nichupté Lagoon. Be amazed by our delicious stone-baked pizza and ingredients brought directly from Italy. Every dish on our menu is a celebration of the rich culinary heritage of Emilia-Romagna, from regional classics to contemporary creations. Delight in a wide selection of the finest Italian and Mexican wines, allowing you to experience unmatched Italian dining.

Come and discover a piece of Italy in the beautiful Cancún Hotel Zone!

Additional information

  • Dining style
    Fine Dining
  • Price
    MXN500 and over
  • Cuisines
    Italian
  • Hours of operation
    Daily 2:00 pm–11:00 pm
  • Phone number
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Resort Casual
  • Executive chef
    MAURO AMATI
  • Neighborhood
    Cancún
  • Parking details
    AL AIRE LIBRE, CONTAMOS CON SERVICIO DE VALET PARKING
  • Public transit
    A UNOS 15 MTS SE ENCUENTRA LA PARADA MAS CERCANA.
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, BYO Liquor, BYO Wine, Cafe, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wi-Fi available, Wine

What 738 people are saying

Cenacolo - Hotel Zone reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.8Food
  • 4.8Service
  • 4.8Ambience
  • 4.4Value

NoiseModerate

Loved For

  • Cancun / Riviera Maya

    Great for outdoor dining

  • Cancun / Riviera Maya

    Italian

  • Cancún

    Best Food

  • Cancún

    Innovative

  • Cancún

    Great for fine wines

  • Cancún

    Great for outdoor dining

  • Cancún

    Great for scenic views

  • Cancún

    Italian

Review summary

AI-generated from verified diner reviews
Cenacolo in Cancun's Hotel Zone is a "favorite" for its "exceptional service," "rich, authentic flavors," and "top-notch" ambiance. Guests love the "handmade pasta" and "outstanding" dishes like lasagna and green hats. With a "phenomenal experience" and "beautiful sunset views," it's a must-visit for "amazing Italian food."
738 Reviews
  1. Kevin VIP

    Chicago3 reviews

    5.0

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We always hit up Cenacolo when we stay in Cancun and it never disappoints! We love it!

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  2. Don

    Denver51 reviews

    4.0

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3
    We visit every year. Only 3 of us this year. As usual, the food was excellent and the service was excellent. From the bread basket, to the Buratta app, to our entrees, the food was as good as ever. While my lasagna may be a mundane choice, it is very, very good. They didnt seem to offer pizzas this year, not sure why. And given that we made reservations two weeks ago, I expected a seat along the lagoon window...we ended up alongside the kitchen.
    Cenacolo - Hotel ZoneResponded 3 days ago
    Grazie mille for visiting us again! We're so happy to hear you enjoyed the food and service — the lasagna is always a classico. We’re sorry we couldn’t seat you by the lagoon this time. Although we try our best with advance requests, availability can be tricky sometimes. We’ll make a note to prioritize it for your next ritorno. As for the pizza, we’ve made some seasonal changes to the menu — but your feedback is appreciated and noted. A presto!

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  3. Thomas VIP

    Dallas53 reviews

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a treat to have dinner at Cenacolo Cancun. Exceptional service
    Cenacolo - Hotel ZoneResponded 4 days ago
    Thank you for your lovely words! It’s always a pleasure to have you with us. We're delighted you enjoyed your time at Cenacolo Cancún and truly appreciate your kind mention of our service. We look forward to welcoming you back again soon!

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  4. Candace VIP

    Washington DC14 reviews

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We love dining at Cenacolo whenever we visit Cancun. The food is fresh, the service is topnotch and the value is good. This stays on our list of must visits.
    Cenacolo - Hotel ZoneResponded 4 days ago
    Grazie mille! It’s always a pleasure to welcome you back to Cenacolo. We’re delighted to know that our fresh cuisine, attentive service, and overall experience continue to earn a spot on your must-visit list. We look forward to your next visit to Cancún — your table will be waiting!

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  5. Ruth

    El Paso7 reviews

    5.0

    Dined on April 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Your restaurant is amazing and our favorite for the past 17 years. Matteo suggested an outstanding vino and prepared my meal table side, your food never disappoints. My hubby is not a huge lasagna fan, BUT that is only entree he orders. Thank you for an amazing birthday dinner for him, we will be back next year for the best Italian food we’ve ever had.
    Cenacolo - Hotel ZoneResponded on April 16, 2025
    Thank you so much for your wonderful words! We're truly honored to have been your favorite for the past 17 years — che emozione! Un brindisi a lui per il servizio impeccabile! 🍷 We're thrilled your husband enjoyed the lasagna — quando la cucina è fatta con amore, si sente! Grazie mille for celebrating such a special occasion with us. Siete sempre i benvenuti — vi aspettiamo l’anno prossimo a braccia aperte!

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  6. Noel

    New York City1 review

    5.0

    Dined on April 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Best Italian place in the world! The food quality, service, ambiance!
    Cenacolo - Hotel ZoneResponded on April 16, 2025
    Ciao, Noel! Grazie for your review.

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  7. richard

    Philadelphia185 reviews

    5.0

    Dined on April 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    This is the second time we’ve visited this wonderful Italian restaurant, which is now moving onto the waterfront at the mall. Pasta was outstanding.. pace was certainly adequate. It is on the expensive side for Mexico, but it is definitely worth a shot if you want outstanding pasta and good service. Unfortunately, they forgot that it was my daughter‘s birthday, despite the fact that I alluded to it during the meal and had put it on the reservation and we initially gotten through all of our desserts at which time I had to leave the table and bring it to the hostesses attention. Clearly multiple other people had desserts as the birthday fanfare came with our desserts and not after a patron had to walk up to the front desk to tell them . Before leaving, they did did bring a dessert with a lot of fanfare and were nice enough to take off the two desserts that we ordered off the menu. Also, when they were preparing a table side dish, it appeared that the second in command had to take over because our waiter was stuck with bills at the next table and he kept looking over nervously to see whether the preparation was done correctly . It appeared that he was the one who was supposed to have done this.. However, overall, they really try hard, the food really truly was outstanding and it is a special dining experience. We give it an A!
    Cenacolo - Hotel ZoneResponded on April 14, 2025
    Grazie mille for visiting us again — it means a lot! We’re so happy you loved the pasta eccezionale and enjoyed the overall experience. We truly apologize for missing your daughter’s birthday — che dispiacere! We’re glad we could make up for it with a special dessert and gesture, but we understand it should’ve been perfect from the start. Thanks also for your patience during the tableside dish — sometimes la squadra needs to step in to keep things smooth. We really appreciate your kind words and your A rating — a presto at our new waterfront location!

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  8. Mike

    Detroit33 reviews

    5.0

    Dined on April 10, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    An outstanding evening put with friends. Great service, ambiance and food.
    Cenacolo - Hotel ZoneResponded on April 11, 2025
    Grazie! We're so happy to hear you had una serata fantastica with friends. Great company, delicious food, and warm service — la combinazione perfetta! A presto per un'altra bella serata al Cenacolo!

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  9. staci

    Detroit2 reviews

    5.0

    Dined on April 7, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food and service. Outside seating with a nice view of the lagoon. One of our favorite spots in Cancun, will return!
    Cenacolo - Hotel ZoneResponded on April 7, 2025
    Thank you so much for your kind words! Siamo felici che ti sia piaciuto il cibo e il servizio. The view of the lagoon is indeed breathtaking, isn't it? Torneremo presto!

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  10. Gerardo VIP

    Dallas15 reviews

    5.0

    Dined on April 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Sensacional, super servicio por parte Blanca explicando todas las dudas sobre el menu, comimos carpaccio con rucola, Bruschetta Bufala, Ibsalata del Casale, Totellini Di Gamberi y La trippa di Mauro Acompañado de un vino rojo de la Toscana Super, super, super
    Cenacolo - Hotel ZoneResponded on April 1, 2025
    ¡Muchísimas gracias por tu increíble comentario! Nos alegra saber que disfrutaste de cada platillo y de la atención de Blanca. Nos enorgullece ofrecer una experiencia excepcional, y saber que te encantó nos motiva aún más. ¡Esperamos verte pronto para seguir compartiendo momentos inolvidables! A presto!

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FAQs

Cenacolo - Hotel Zone is rated 4.8 stars by 738 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. Mexico
  3. Cancun / Riviera Maya
  4. Cancún
  5. Cancún

Make a reservation


Booked 4 times today
Google Map for Cenacolo - Hotel Zone

Blvd. Kukulkan Km 12.5, Torre La Europea, Zona Hotelera, Cancún, ROO 77500

Additional information

  • Neighborhood
    Cancún
  • Hours of operation
    Daily 2:00 pm–11:00 pm
  • Price
    MXN500 and over
  • Cuisines
    Italian
  • Dining style
    Fine Dining
  • Dress code
    Resort Casual
  • Parking details
    AL AIRE LIBRE, CONTAMOS CON SERVICIO DE VALET PARKING
  • Public transit
    A UNOS 15 MTS SE ENCUENTRA LA PARADA MAS CERCANA.
  • Payment options
    AMEX, Mastercard, Visa
  • Executive chef
    MAURO AMATI
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, BYO Liquor, BYO Wine, Cafe, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wi-Fi available, Wine
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