Chama Gaucha - Grapevine

Review summary

1. T

   Tiffany

   San Antonio

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   My kids and I had a great experience at this restaurant! We love Chama Gaucha but have only been to the one in San Antonio. I feel the uniformity of customer service and experience at each restaurant is impeccable!
   

   Is this helpful?

   Report
2. R

   Remzon

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best brazillian place we been. Thank you for the experience.
   

   Chama Gaucha - GrapevineResponded today

   Thank you so much for your incredible review, Remzon! We are deeply grateful for your kind words regarding our customer service, delicious food, and overall experience. Your feedback is truly valued. We look forward to welcoming you back to Chama Gaucha San Antonio for another unforgettable dining experience.
   

   Is this helpful?

   Report
3. J

   Janette

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our family of seven experienced top service, delicious drinks, and desserts. Great atmosphere!
   

   Chama Gaucha - GrapevineResponded today

   Thank you so much for your kind words, Janette! We are thrilled to hear that your family of seven enjoyed a fantastic dining experience. We strive to create a memorable dining experience for every guest, and we are honored that you enjoyed the atmosphere. We look forward to welcoming you back to Chama Gaucha soon!
   

   Is this helpful?

   Report
4. F

   Frances

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the time we walked in until our departure everything was wonderful from the greeting staff to our waiter, David! The food was delicious and the ambiance was great. This was our first time dining here and was for our annual holiday family dinner. We had dined at another well known Brazilian restaurant for past 8 years but the last two years service was not up to standard for the price. We now have a new restaurant and we all voted to go back next year for the family holiday dinner!!!! 5 out of 5!!!
   

   Chama Gaucha - GrapevineResponded today

   Thank you so much for your incredible review and 5-star rating, Frances! We are absolutely thrilled to hear that your family had such a wonderful first-time dining experience at Chama Gaucha, especially for your annual holiday dinner. We are delighted that you all enjoyed the exceptional service, delicious food, and the overall ambiance. We are particularly grateful for your kind words about our waiter, David. We will be sure to share your positive feedback with him. We look forward to welcoming you back to Chama Gaucha for your annual family dinner next year.
   

   Is this helpful?

   Report
5. J

   Jan

   Dallas

   15 reviews

   5.0

   15 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our go-to restaurant for a special well prepared and tasty meal. Salad bar is exceptional and can easily become a meal by itself. The grilled meats are outstanding. Service is superb. It is hard not to overeat, in fact probably impossible. Go hungry!
   

   Chama Gaucha - GrapevineResponded today

   Thank you so much for your kind words and 5-star rating, Jan! We are delighted that you enjoyed the exceptional quality of our food. We also appreciate you recognizing the incredible selection and quality of our salad bar – it's truly a feast in itself! Our team strives to create a memorable dining experience for every guest, and we are glad that you felt well taken care of. We look forward to welcoming you back to Chama Gaucha for another unforgettable dining experience soon.
   

   Is this helpful?

   Report
6. A

   Adam

   Dallas

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was good but could have been better. Probably because unless you get the first cut of meat off the grill that still has the sear and crust you aren’t getting anything with seasoning just the internal meat. The staff was very attentive and would ask often if they could bring you a specific cut of meat unlike other Brazilian steakhouses where they try and hide the good cuts of meat. Additionally, we had reservations but they still made us (and others) wait 15 minutes for our table which was annoying. Kind of defeats the purpose of having a reservation.
   

   Chama Gaucha - GrapevineResponded today

   Thank you for your feedback, Adam. We appreciate you sharing your thoughts on your recent experience. We'll certainly share your comments regarding the seasoning of the meats with our team. We apologize for the brief wait time despite your reservation. We strive for a seamless dining experience and will use your feedback to improve. We hope to welcome you back to Chama Gaucha.
   

   Is this helpful?

   Report
7. m

   mrspeapod

   San Diego

   7 reviews

   4.0

   7 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was excellent. The service was actually good, however, I want to say it was too good. The meat servers were too fast and the first 20 minutes someone was at our table every 1-2 minutes. It was definitely not paced out and felt frenetic. They did not truly pay attention to our card colors until toward the end as well. The cocktails we ordered were excellent.
   

   Chama Gaucha - GrapevineResponded 3 days ago

   Thank you for your feedback! We're glad you enjoyed the excellent food and cocktails. We appreciate you bringing to our attention the pacing of the meat service. We strive to provide attentive service, but we understand that sometimes it can feel overwhelming. We value your feedback and hope to have the opportunity to welcome you back for another visit.
   

   Is this helpful?

   Report
8. D

   Danielle

   VIP

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic service and incredible food! Would definitely go back!
   

   Chama Gaucha - GrapevineResponded 3 days ago

   Thank you so much for your kind words, Danielle! We look forward to welcoming you back again soon!
   

   Is this helpful?

   Report
9. D

   Danielle

   Dallas

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Place looked great on the outside and nice on the inside. Food was wayyyy too salty. Over priced and didn’t like the way the manager was hovering over our table giving us weird looks. Meal felt rushed and not lots of choices. $400 was NOT worth this meal or experience. Absolutely no alcohol was consumed either. This was a party of 4. 2 which were children.
   

   Chama Gaucha - GrapevineResponded 4 days ago

   Thank you for taking the time to share your feedback on your recent dining experience. We sincerely appreciate you bringing these concerns to our attention. We are truly sorry to hear that your meal did not meet your expectations. We take all feedback seriously, and we are committed to providing every guest with a positive dining experience. We value your business and hope you will give us another opportunity to provide you with a more enjoyable dining experience in the future.
   

   Is this helpful?

   Report
10. R

    Rebecca

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful evening with excellent service and food! Highly recommend.
    

    Chama Gaucha - GrapevineResponded 3 days ago

    Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your evening with us. We hope to welcome you back soon for another fantastic experience.
    

    Is this helpful?

    Report