Charlotte Restaurant & Lounge

Review summary

1. OT

   OpenTable Diner

   Seattle

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Food wasn't very good.. only ate 2 courses out of the 5. Auto gratuity to every bill, no matter the party size. Beautiful restaurant, great service.
   

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2. L

   Lori

   Greater Boston

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   We were there for Christmas dinner. Our server was amazing we really loved them. Our food was mostly great every course, except weirdly the main course. They were undercooked. We reluctantly sent it back and still not great. Other than that the location was wonderful the atmosphere beautiful and festive.
   

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3. K

   Kristina

   VIP

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent pre-fixe menu for Christmas! Views are amazing
   

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4. W

   William

   Seattle

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   The view is amazing but the food was lacking flavor and the salad was soggy. Service was great though.
   

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5. M

   Michael

   VIP

   Seattle

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Charlotte is a great, almost-hidden gem in this part of Seattle. The food is top-notch. We're vegan, and we're impressed with the number of vegan options available. You can't beat the view, either. We're locals. This was our first time, but we'll be back.
   

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6. S

   Sean

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very Wonderful service great view enjoyed breakfast
   

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7. M

   Morghan

   VIP

   Anchorage

   40 reviews

   3.0

   40 reviews

   Dined on December 15, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   Incredibly slow service. Food was fantastic, however.
   

   Charlotte Restaurant & LoungeResponded on December 18, 2024

   Hi Morghan, Thank you for your feedback! We're glad you enjoyed the food and apologize for the slow service. We appreciate you bringing this to our attention. We're working on improvements to ensure a better experience next time. We hope to welcome you back soon!
   

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8. A

   Alison

   Seattle

   19 reviews

   5.0

   19 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the brunch at Charlotte, great food and amazing ambiance. Highly recommend!
   

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9. P

   Pearl

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing space and quality service! Space is beautiful and staff was prompt, caring and respectful. Food was delicious, spicy and different, I had the seasonal pasta. Would absolutely come back!
   

   Charlotte Restaurant & LoungeResponded on December 18, 2024

   Hi Pearl, Thank you so much for your glowing review! We’re thrilled you enjoyed the ambiance, service, and delicious seasonal pasta. Timoteo and the rest of the team will be delighted to know their efforts made your visit memorable. Your kind words about our hospitality and welcoming atmosphere mean a lot. We’re grateful for your support and look forward to welcoming you and your social circle back soon for another fantastic visit!
   

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10. S

    Sun

    Los Angeles

    1 review

    5.0

    1 review

    Dined on December 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our experience at the Charlotte Restaurant in Lotte Hotel was outstanding! They worked with me and gave me options when I explained I was planning a proposal, they made our visit a very welcome one, and Devin was an amazing server - complimenting my fiancee's fit, explaining the menu and drinks, and happily accepting my requests to be our private photographer. The food was amazing, the dessert was stunning, the drinks were good, the price is what you'd expect to pay at a classy restaurant but there's no set dress code so I saw groups of families and friends show up in jeans and such. I personally went with the a la carte dinner menu opposed to the pre-fix because the stuff I wanted weren't included (and I saved more money with the a la carte - still spent 400$ lol) They have private halls for larger parties up to 12 and the entire place is dressed up for the holidays with live music and a fairly nice view of the city from 16floors high. Not much of a live as I recall so I don't think you absolutely need to make a reservation ahead of time, unless it's for a special event like my proposal. Valet parking is 20$, they put a service charge of 20% of your meal, and they don't accept Google/Apple pay so have card or cash (valet doesn't accept cash). No military discounts either, for you SM's like me that love saving a buck.
    

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    Charlotte Restaurant & LoungeResponded on December 18, 2024

    Hi Sun, Thank you so much for your thoughtful review! We’re thrilled to hear that your experience at Charlotte Restaurant was outstanding, and we’re honored to have been part of such a special moment. Devin and our manager, Naleisha, will be happy to know you appreciated their service. We’re glad you enjoyed the food, drinks, and the holiday ambiance. We also appreciate your feedback on the pricing and parking details—it’s always helpful for future guests. Thank you again for choosing us for your engagement celebration, and we hope to welcome you both back soon for another memorable experience!
    

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