Chart House Restaurant - Melbourne

Review summary

1. J

   Joan

   Orlando

   20 reviews

   5.0

   20 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Table selection was outstanding. Food was served at great temperature and plentiful. Lava cake dessert outstanding!! Our waiter was very attentive.
   

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2. n

   norma

   Melbourne

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Something was just off the whole night. It's not our usual experience. Stale bread that came after the salad. A table of four that was so drunk they were screaming and swearing all night. The server was sweet and kind, but the service was slow food. The food runner or another server dropped food without asking if we need anything else. Sat at table for 15 minutes before server even came up to us to take drink order.. Husbands steak was tough. We took it home to the dog
   

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3. E

   Eva

   Orlando

   25 reviews

   vip
   4.0

   25 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Valet parking ~nice. Of the three hostesses only one greeted us and then they continued to gossip amongst themselves-not a great welcoming (assuming that’s their job). Seated at a window view - gorgeous- watched dolphins/pelicans frolicking and feasting on fish. The restaurant was mostly senior dinners (50-70’s) the noise level got really loud the later it got. Early bird dinner for the 3 of us. Wine list was impressive- ordered a really nice bottle. Do not expect wild caught seafood, most items were farm raised. Appetizer of firecracker shrimp was disappointing, soggy and bland other than the sauce. Clam chowder was excellent. Prime rib delicious, mashed potatoes were ehhh. Desserts were included, brûlée-lemon something and ice cream. Brûlée was soggy - terrible- thank goodness Chef Ramsey wasn’t there or else 🤬😤😠 Our wait staff was excellent, ask for Donny. If you’re looking for ambience- this will not disappoint but fine dining- mediocre.
   

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4. E

   Emily

   Cleveland

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   One member of our party is vegetarian, and our server, Jessica, told us there was a vegetarian menu. However, when she brought it out, after having to be reminded to do so, it only had 1 vegetarian option, aside from salad. The solitary option, a veggie burger, was selected and came out bone dry, not even any cheese. Mayo, bbq sauce, and honey mustard were requested, but the restaurant had none of those options available. Very disappointing.
   

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5. J

   John

   Philadelphia

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and great service by the staff and the food was excellent
   

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6. J

   Joel

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was our first time to visit Chart House - it was so wonderful! The view of the river at dusk, the options and quality of food was remarkable, our server Jessica was attentive, professional, and personable. The only drawbacks were, valet-only parking, a lack of espresso style drinks made available (quality of coffee should be superior), and the ambient noise. While it was not a deal breaker for us, the conversational noise level was a frustration - although, with the design of the space, there is not anything that could be done to change that. Marking the noise level as "energetic" is not how I would describe the ambiance; for people with hearing issues, a close conversation would be difficult. We will be back!
   

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7. TK

   TedK

   Phoenix

   8 reviews

   5.0

   8 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorite restaurant in Melbourne FL. Consisting quality of food and fantastic service. The view is relaxing and fantastic.
   

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8. S

   Shawna

   Orlando

   71 reviews

   vip
   4.0

   71 reviews

   Dined on November 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Have loved dining at this restaurant for years, but our last couple of visits have shown cracks in the base. Dirty table linens, crusty salt and pepper shakers, sloppy handling of wine pours… Luckily, the food has not suffered and our meal was amazing. Also the service was fantastic. Just a few little details that could make their dinner so much better, attention to detail matters in my opinion.
   

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9. D

   David

   Orlando

   2 reviews

   2.0

   2 reviews

   Dined on November 13, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Bad service. Long waits. Food was overcooked. Small portions
   

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10. D

    Des

    Tampa

    11 reviews

    2.0

    11 reviews

    Dined on November 10, 2024

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 4

    This was going to be our second time at this location, and since we had an amazing experience the first time we thought, why not. The check in was horrible 😔 we got there at 7:45pm for a 8pm reservation and were told to wait until closer to 8pm. We thought no problem, we'll sit and wait. We noticed couples were coming in and were being seated 2-3 minutes after waiting. Then we noticed couples at the bar that were waiting were called but chose to stay at the bar and we were still being overlooked. Then 2 groups of 4 came in and again were seated before us. At this point it's 8pm, so we figured okay it's our turn, nope, she then called another couple that had just walked in and sat down. We were finally called at 8:05pm. I'm sorry, but it felt very intentional. We thought the table by the window made up for it, but the food was not up to par. Definitely wouldn't be on the list the next time we are in town.
    

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