Chart House Restaurant - Savannah

Review summary

1. N

   Nick

   Charleston

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience!! Our server provided excellent service.
   

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2. B

   Beverly

   Orlando

   4 reviews

   1.0

   4 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Not good. Very poor service. 3 hours later we finally got our desert. Asked 3 times for coffee. Waitress literally disappeared then busboy took over serving. Turkey was ok but sent other food back 3 times to cook properly had to ask manager to take off the bill. Parking was very difficult. People physically fighting right outside the door was disturbing. The rest rooms were 3 flights of stairs to get to. Worst thanksgiving dinner ever.
   

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3. T

   Tony

   Coastal Georgia

   12 reviews

   4.0

   12 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Thanksgiving Day, so extremely busy. Long wait for our reservation. Extremely strong gas smell as you entered and was told it was taken care of. That was troubling. Once seated, order taken without delay but long wait for food delivery. Note to self, don’t go on Thanksgiving. Food was good but not worth to lengthy delay.
   

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4. T

   Tony

   Atlanta Metro

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 5
   4. Ambience 4

   Just too many mistakes for one visit. The server was great and tried her best to make things right, she was great. To keep it short there were issues with the reservation despite two confirmations one by them calling and having a conversation with me. Second my wife called the day before. Anyway moving on, they fixed the situation after some debate and delay. Food- ordered 4 apps for the table, three arrived. Server fixed the situation after 10-15 min delay. My lobster tail was missing. Server went to get that fixed and returned with a lobster tail that was completely inedible it was a fossil, over cooked, hard, cold. Manager brings a replacement and apologized. There was a very loud long conversation between three servers directly next to me about some minor inconvenience that evidently was the end of the world. Everything situation was corrected politely and professionally but as I stated in the beginning just too many mistakes.
   

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5. A

   Angela and Jeff

   Coastal Georgia

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service for an extremely busy holiday!
   

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6. J

   John

   Coastal Georgia

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 5

   A complete disappointment. Chart House was overbooked and the quality of the food coming out of the kitchen reflected it. We went for Thanksgiving and our anniversary. Wrong decision. There was a fixed menu of choices. For the first course, we both ordered the lobster bisque; the flavor was bland. One entree ordered was a filet, medium rare. It was tough, tasteless and burnt; it took a while to saw through the meat and half the filet was left on the plate. The other entree was the peach brandy sautéed scallops and shrimp. The scallops weren’t rinsed well and had so much sand in them! The shrimp were over cooked and rubbery. The waitress, a capable young lady, was over tasked and forgot about us and was not able to ensure a fine dining experience. None was her fault; it was the fault of the front of the house overbooking. Do yourself a favor and save your money by not going to the Chart House. Spent more than $200 for a $25 meal.
   

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7. M

   Mark

   Jacksonville

   16 reviews

   vip
   3.0

   16 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   The food was good/OK but probably not worth the price. The service was poor but it was Thanksgiving and hence the restaurant was crowded. But the server spent a lot of time loudly talking with the guests there rather than taking care of everybody. Would I go back? Maybe on a less busy day. With a better server and a table with a view it might be worth the expense.
   

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8. T

   Tamra

   Coastal Georgia

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was wonderful! The service was really good and the ambience exceptional. We had a wonderful dinner. Highly recommend
   

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9. P

   Patricia

   E. Tennessee

   51 reviews

   vip
   5.0

   51 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, terrific menu, food prepared to perfection, great ambience, excellent drink and wine list, great location, reasonable prices.
   

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10. J

    James

    Coastal Georgia

    15 reviews

    vip
    4.0

    15 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Excellent service. A bit too loud. Would try again during the week.
    

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