Chat Noir

Review summary

1. M

   Mary Ellen

   Philadelphia

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great breakfast with friends Delicious as always! Best scones ever!
   

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2. M

   Michael

   New York City

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I had a reservation for Valentine's Day. We arrived shortly before the time. There were two couples waiting and it was past their reservation time. It was at least 10-15 minutes before a "hostess" "greeted" us. The hostess looked like she was on crack and was so hoarse, it was difficult to realize that she was telling us that there would be a wait. We left. Although I have checked food and ambience, I needed to check those boxes in order to post. We did not stay so I cannot comment on the food or ambience.
   

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3. S

   Susie

   VIP

   New York City

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   It was Valentine’s Day and it was a special menu which we were unaware of. We had a 7:30 reservation- got there at 7:25- we waited until 7:45- with 4 others who were waiting as well. I had to ask if there was a maitre d to seat us. It took another 5 minutes before we were seated. As we looked around people looked like they were waiting a long time for food and looked annoyed. As we were about to sit down the people next to us said don’t bother- food was lousy and service was really bad- we decided to leave and go elsewhere.
   

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4. OT

   OpenTable Diner

   New York City

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Very disappointing Valentines Day dinner at Chat Noir. We were told that only the “Special Menu” was being used and did not include French Onion Soup yet couple at the table next to us was clearly eating French Onion Soup! We waited at least an hour for our dinner. When it came the chicken was ice cold and inedible! It was Lemon Chicken which was an undercooked chicken filet with congealed sauce piled on top. Our server mentioned that our bill would be adjusted due to the inordinate wait but then later forgot about it and was most ungracious when reminded! I would not recommend this restaurant and will not be returning!
   

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5. M

   Mark

   New York City

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   This was Valentine's night. Maybe they're not used to a crowd in the evening. The service was lovely and our waitress was very attentive and sweet. It was a special and limited menu which was disappointing. My husband had been looking forward to choices on their regular menu. They had a surf and turf listed. He doesn't eat surf so requested just the filet. The chef agreed to do that. I ordered the duck. Neither was eatable. The waitress was kind and took the duck off our tab - she said everyone was complaining about it. The mashed potatoes on the plate were cold. Dessert was delicious. We ordered one dessert, but the waitress brought two, only charging for one. As we left she handed us a box with 4 chocolate covered strawberries in it. A very sweet gesture that had us leaving the restaurant feeling happy in spite of the bad food.
   

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6. T

   Terry

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chat Noir is always a joyful experience. The staff was attentive and do a fine job of taking care of us. The food was and always is great and the environment feels like an intimate setting for a nice romantic evening with great food and drink. It was Valentine’s Day so we expected it to be busier than normal, the staff did an excellent job of keeping things moving. Classy place with great food and service.
   

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7. M

   Margy

   New York City

   12 reviews

   2.0

   12 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   The restaurant seemed overwhelmed on Valentine's Day. Our order was never put in. We never got the salad we ordered. The duck was inedible. Stuffed mushroom appetizer was good. Restaurant was also cold.
   

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8. E

   Eddie

   San Francisco

   5 reviews

   1.0

   5 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They had a fixed menu that was not on the website. Ordered duck and it was over cooked. My wife got the surf and turf for $80. They brought a 4oz steak and a lobster tail that looked like it was picked up at stop and shop. Spent $159 to leave there and go to Taco Bell.
   

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9. J

   Joseph

   New York City

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   We came for the food and ambience for a romantic Valentine’s day dinner and got neither. The full menu was not available, which was disappointing. The wait staff began a loud argument and fight between them which pierced through any ambiance and French music. The chef came out of the kitchen to see what was going on. The kitchen looked untidy. We got up and left with no one offering us water or a drink or even coming to check on us as we put our coats on a walked out. I heard the food is good but we will never know because we’ll never go back. Ruined our Valentine’s Day.
   

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10. M

    Mike

    New York City

    2 reviews

    2.0

    2 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1

    Very weird experience. Something odd about getting a valentines day menu printed in front of you, with most of the menu items being more Italian than French. The only good thing was the tea service.
    

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