Chevys Fresh Mex - Riverfront

Review summary

1. OT

   OpenTable Diner

   Tahoe1 review

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great experience overall service and food were excellent table was ready
   

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2. C

   Camille

   Unspecified1 review

   2.0

   Dined on February 22, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   Took about 15 min to get service and water. Server didn’t come back for awhile. We had to get up and grab him a few times
   

   Chevys Fresh Mex - RiverfrontResponded on March 1, 2025

   Thanks for visiting us, Camille. We're sorry to hear about the delay in service and the issue with your water. We strive to provide prompt and attentive service, and we regret that we fell short during your visit. We appreciate your feedback and will address these issues with our team to ensure a better experience for you and all our guests in the future. We hope to have the opportunity to serve you again and provide a better experience.
   

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3. D

   David

   Sacramento1 review

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to Chevy's for their Valentine's Day Special. Needless to say it was busy. And our server was handling 5 tables and some had 10 people. And he did the best he could. There was a little bit of a wait for our order but it was delicious. I got the chicken/steak fajitas and my wife the surf and turf. And the owey gooey dessert. Plus it came with champagne. Ok not a high quality champagne but good. It was a little too loud for us. But overall we had a really nice experience. If you want real Mexican food go to El Noverillo or Carmalita's. But $60 for two you can't beat that.
   

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4. M

   Michele VIP

   Los Angeles12 reviews

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had 845 reservation and did not get seated till 935… luckily we had a good waiter And food was good …
   

   Chevys Fresh Mex - RiverfrontResponded on February 18, 2025

   Thanks for the review, Michele! We're glad to hear that you enjoyed your dining experience at Chevys Fresh Mex - Riverfront. We apologize for the delay in seating you, but it's great to know that our service and food met your expectations. We appreciate your patience and look forward to serving you again soon!
   

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5. A

   Andrik

   San Francisco1 review

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   With the reservation it still took us an hour to get a table but I do understand it was Valentine’s Day and a super busy day. The waiter charged me for a margarita and never brought it but the food was rlly good I’d definitely return on a less busy afternoon.
   

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6. C

   Curtis

   Las Vegas1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Upon making a reservation at the restaurant, we anticipated a smooth dining experience. However, upon our arrival, we were taken aback when we were only seated after a long 55-minute wait. What perplexed us even more was the fact that the table we were eventually shown to had been empty the entire time we stood waiting. Opting for the 3-course meal, our disappointment only grew as the first course failed to make an appearance. By the time the second course was finally served, a frustrating 45 minutes had passed since our belated seating. Wisps of impatience and frustration clouded our initial eagerness to indulge in a delightful meal. The very essence of our presence at the restaurant had been tainted by hues of dissatisfaction. All we wanted was to enjoy our meals and swiftly retreat from the lackluster ambiance that enveloped us, not immersed in the disappointing saga that unfolded before us. The promised dining experience was a far cry from our expectations, leaving us disheartened and yearning for a more seamless encounter. In the end, what we encountered was a narrative of unmet anticipations, culminating in a regretful lackluster saga that lingered in the aftermath of our visit.
   

   Chevys Fresh Mex - RiverfrontResponded on February 18, 2025

   Thanks for the feedback, Curtis. We're truly sorry to hear about your experience at Chevys Fresh Mex - Riverfront. We understand how frustrating the long waiting time and the lack of service can be, and we apologize for falling short of your expectations. We appreciate your patience and understanding. Your feedback is invaluable to us as we strive to improve our services. We hope to have the opportunity to serve you again and provide a better dining experience. Chevys Fresh Mex - Riverfront Management Team
   

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7. A

   Adam

   Tahoe1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Food, Great service. Tom was very attentive and the host he was great too. The kitchen staff prepare the best food in Sacramento and do it fast
   

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8. G

   Gary

   Sacramento3 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The only issue we had was a drink cup had a crack in it and was leaking onto the table, but they took care of it. It was an awesome experience.
   

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9. J

   Jim

   Tahoe1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice experience for a 40th birthday and service dog in tow.
   

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10. K

    Kiratdeep

    Sacramento1 review

    5.0

    Dined on January 21, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Absolutely loved the vibe of the place, tater tots are a must have here!
    

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