Chez Max

Review summary

1. E

   Elizabeth

   Dublin

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food was very nice and staff were very attentive.
   

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2. R

   Rachel

   Dublin

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great menu choice. Group of 6. All orders of food were very tasty, really fresh produce. Service excellent. Really good price menu. Lucky to get an inside table. Will visit again. Thank you.
   

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3. C

   Ciara

   Munster

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 1

   Myself and 5 others dined here for my 21st Birthday, and while the food was amazing, I can't say I enjoyed my time in the restaurant. I booked the table for 7:00 and during the booking process there was no mention of a time we would have to leave the table by. When we all sat down at the restaurant, the waitress serving us rather abruptly told us that she needed the table back at 9:00 pm sharp. I thought it was somewhat strange, as the restaurant said it closes at 10:00 pm on Saturdays and I imagined they wouldn't accept a booking past 9:00. This immediately put a time pressure on us, however I figured that 2 hours was enough time and wasn't too unreasonable. However she proceeded to remind us on multiple occasions what time we had to be gone by over the course of our meal, making it constantly feel like we weren't welcome. Three of us had ordered desserts at the start but they didn't come out until 10 to 9:00, and we once again were reminded that we had to be gone in 10 minutes when she came by. This was incredibly frustrating as not only did I not see any other diners around me being constantly told to leave, but it also meant we couldn't enjoy the desserts or simply enjoy the food at a leisurely pace for my Birthday. I have to emphasise again that all the food was incredible, some of the nicest I've enjoyed in any restaurant. But I felt that we were treated like second class diners with no reason given as to why the table needed to be cleared off so quickly and with no one else around us being treated like this.
   

   Chez MaxResponded 4 days ago

   Dear Ciara, Thank you for taking the time to share your feedback. I sincerely apologise if your experience with us fell short of expectations or if you felt uncomfortable during your visit. Regarding the timing, I’m truly sorry if it felt rushed. As noted on OpenTable and our website, tables are for 1 hour and 45 minutes to ensure all our guests can be accommodated. I understand that some of your party arrived late, and this may have contributed to the situation. Our team aims to manage such instances delicately, and I regret if this was not the case during your visit. On a brighter note, I am delighted that you enjoyed the food, and I will be sure to pass your kind words on to our chefs. Once again, please accept my heartfelt apologies, and I hope you will give us another chance. Max.
   

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4. a

   alexandra

   Dublin

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everything was very nice, the food, the staff and the atmosphere. The only downfall was having to pay 34 euros for some chicken and mash potato for our toddler. The price of a menu for just a main. Maybe you guys should add a kid option at a decent price.
   

   Chez MaxResponded 3 days ago

   Bonjour, Alexandra. Thanks a million for your lovely feedback about the food, staff, and atmosphere. It’s great to hear you enjoyed your time with us! I’m so sorry about the mix-up with your kid’s meal. We’ve refunded you for it, and I really appreciate you letting us know. The idea of a kids' menu is a brilliant suggestion—we’ll definitely be looking into it. In the meantime, if you’re planning another visit, drop us a heads-up so we can make sure to look after you properly. Hope to see you again soon! Max.
   

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5. T

   Terry

   Dublin

   20 reviews

   vip
   5.0

   20 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just love eating at this restaurant, the food atmosphere and staff never disappoints 😀😀
   

   Chez MaxResponded 5 days ago

   Terry, thank you so much for your kind words! We’re thrilled to hear you had another wonderful experience with us. Your support means the world, and we can’t wait to welcome you back again soon. Merci beaucoup!
   

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6. A

   Alan

   Dublin

   3 reviews

   5.0

   3 reviews

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An authentic French Dining experience in the heart of Dublin. Highly Recommended
   

   Chez MaxResponded 5 days ago

   Alan, thank you for the lovely recommendation! We’re delighted you enjoyed your experience and look forward to welcoming you back soon.
   

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7. L

   Larry

   Dublin

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gorgeous setting with really well cooked elegant food, desserts were beautifully presented and the service from Valentine was exemplary, bravo!
   

   Chez MaxResponded on November 14, 2024

   Larry, thanks so much for the lovely review! We're delighted you enjoyed the food and atmosphere, and I’ll be sure to pass your kind words on to Valentine. His warmth really does make a difference! Hope to see you back at Chez Max soon!
   

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8. C

   Charlie

   London

   2 reviews

   vip
   5.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely lunch, this place is a little gem. Always excellent and consistent, the mussels are the best in Dublin!
   

   Chez MaxResponded on November 14, 2024

   Charlie, thanks a million for the kind words! Delighted to hear you enjoyed lunch with us. We’re so glad our mussels hit the mark—can’t wait to welcome you back to our little gem!
   

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9. j

   john

   Dublin

   2 reviews

   4.0

   2 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   I had the venison… too chewy I’m afraid, hard to eat.. nice veg with it, my partner had the duck which was very nice, so tender.. deserts of crème brûlée, lovely.
   

   Chez MaxResponded on November 14, 2024

   John, thanks for sharing your feedback with us! Sorry to hear the venison wasn’t as tender as expected—we’ll take a look at that. Glad the duck and crème brûlée were a hit, though! Hope to welcome you and your partner back for an even better experience next time.
   

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10. C

    CATHERINE

    Dublin

    2 reviews

    4.0

    2 reviews

    Dined on November 8, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Great service, wonderful atmosphere, a lovely meal plus great cocktails.
    

    Chez MaxResponded on November 14, 2024

    Catherine, thanks a million for the lovely review! Delighted you enjoyed the service, food, and cocktails. Hope to welcome you back to Chez Max soon!
    

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