CHOP Steakhouse & Bar - Sherwood Park

Review summary

1. E

   Erin

   Edmonton13 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff went out of their way to make sure we were taken care of! We had a great dining experience with great food and excellent service. Thanks Chop! We will be back.
   

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2. J

   Jodi

   Edmonton1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Food was very good, but took 30 min to get drinks for 4 people. Took another 20 min to place our order, server was not very attentive and waited again for box for leftovers and had to ask for bill at that time to make sure we wouldn’t sit again unattended.
   

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3. C

   Curtis

   Montreal2 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Chop is an excellent restaurant, and they craft delicius meals and drinks. I have eaten at this particular location many times and have had a different experience every time. They need to really revamp their approach to when things go poorly. I will pay full price for anyone who own their mistake. On two separate occasions, I have had issues with food not coming out when it was supposed to, and instead of the staff member completely owning the mistake, they found other things to blame. I would encourage management to rethink their strategy around errors and mistakes. I had items removed from my bill, which is appreciated, no doubt, but I would actually pay full price if staff were upfront about the issue instead of it always being the kitchen or the computer system. Anyway, I will continue to support this restaurant when I'm in the area because they do hit the mark on almost everything else.
   

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4. J

   Jackie

   Edmonton2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My steak was done to perfection, the atmosphere was good. Only one little thing - the beets were undercooked for my taste. The server was very attentive.
   

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5. G

   Geof

   Edmonton8 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was quite good, service was friendly and prompt. Not sure why the Happy Hour menu wasn't posted or even mentioned, but overall we are likely to go back
   

   CHOP Steakhouse & Bar - Sherwood ParkResponded 6 days ago

   Hey Geof great to hear that your experience dining with us was smooth. We offer our happy hour in the lounge only from 3-6pm and 9pm-close. Hope this helps we look forward to having you join us for dinner in the future. - Shelby Gauthier | Hospitality Leader
   

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6. D

   Debbie

   Edmonton1 review

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a Great Meal, so great tasting and great service. Little touches like free Birthday dessert and even a Birthday card made my night.. Had a very enjoyable meal with attention from our server at always the right time. Thank you Chop.
   

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   CHOP Steakhouse & Bar - Sherwood ParkResponded 7 days ago

   Hey there Debbie, It's delightful to hear that the small extra steps of service were able to make your birthday celebration even more special! We're thrilled you enjoyed your meal and the attentive service. Thank you for choosing Chop Sherwood, we hope to see you return here with us in the near future. Take care! Evan Ackroyd | FOH Supervisor
   

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7. D

   Duane

   Unspecified1 review

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The appetizer tuna was awesome along with the prime rib
   

   CHOP Steakhouse & Bar - Sherwood ParkResponded 7 days ago

   Hi Duane, Thanks for sharing your experience with us! I'm pleased to hear that both the tuna tataki and prime rib hit the spot for you. We look forward to welcoming you back soon! Evan Ackroyd | FOH Supervisor
   

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8. OT

   OpenTable Diner

   Calgary5 reviews

   3.0

   Dined on February 27, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   If it wasn’t for the other service staff, we wouldn’t have had any service from our server. Superb food though 10/10
   

   CHOP Steakhouse & Bar - Sherwood ParkResponded 3 days ago

   Hello, Thanks for reaching out. I'm sorry to hear this is how things went for you, and I'd love to hear a little more about this visit. Feel free to give me a call on my cell at 780.996.7831 so we can chat! Alternatively, you can email me. Have a great day. Jordon Brennan | General Manager | sherwoodparkgm@chop.ca
   

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9. S

   Scott

   Manitoba2 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a late Valentines supper. The service was excellent, as well the food. We’ll be going back.
   

   CHOP Steakhouse & Bar - Sherwood ParkResponded on February 24, 2025

   Hey there Scott, We're honoured to have been your venue of choice for your Valentine's celebration, late or not. It's wonderful to hear that your experience with us was a hit, we'll be here and happy to serve you again whenever you choose to return. Thank you! Evan Ackroyd | FOH Supervisor
   

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10. R

    Richard

    Las Vegas2 reviews

    5.0

    Dined on February 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Staff were extremely friendly entering and leaving Chops. We had two great prime ribs with my wife and myself. Servers and hosts were very happy and helpful. We had a great evening. Thank you. We will be back.
    

    CHOP Steakhouse & Bar - Sherwood ParkResponded 7 days ago

    Hello Richard, It's fantastic to hear that you and your wife enjoyed your evening with us and that our staff made a positive lasting impression. We shall eagerly await your return in the hopefully near future, thank you! Evan Ackroyd | FOH Supervisor
    

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