Choplin's Restaurant

Review summary

1. J

   Julie

   VIP

   Charlotte

   8 reviews

   1.0

   8 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   I will not be coming back EVER again. My family has been coming to Choplin’s for several years, and the two times we’ve been in the last year, have BOTH been horrible experiences. Reservation times seem to be merely a suggestion (especially if made on OpenTable), they’ve overpacked the place to the point it’s probably a code violation, and the management is incredibly rude and doesn’t like to be questioned. Last night, we waited in the rain just to check in, only to have people cut in line and get checked in before us (because the hostess disappeared), and to find out that the wait was still 30-40 minutes. On Mother’s Day last year, we made a reservation and they did not specify indoor and outdoor seating (because they don’t usually have outdoor as an option), and when we arrived, they wanted to seat us outside….and it was extremely hot that day. I explained how that wasn’t what I made a reservation for, and the hostess was incensed over me questioning her, and very rude. She said that if we wanted inside that we would have to wait over an hour because they were fully booked inside. We had no other choice, so we stayed. Our table and seating were plastic. PLASTIC. And, we were packed in there like sardines, because that front area was not meant to be for seating. I won’t go into the multitude of code violations that were happening out there that day…in the parking lot, but it was clear they didn’t care. Needless to say, I felt like I was at a family picnic with 40 (yes, that many) total strangers. No privacy or personal space at all. It was no where close to fine dining. As a long time customer, I am very disappointed at how they are now running this place. It seems like all they care about is getting as many people in as they can, at any cost. Forget customer service and ambience.
   

   1 person found this helpful

2. OT

   OpenTable Diner

   San Francisco

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   We had reservations for Valentine’s weekend and was our first time dining here. We were met at the door with a declaration of a “Special Menu” at $90/pp. There was no indication of this on the website, no phone call, and nothing on the website. We were extremely disappointed that this pricing did not include courses with wine or beverage. Very disappointed….was not an enjoyable evening. Seating was uncomfortable and ambience affected by this. I was looking forward to this dinner and ended up only eating a small salad and crab dip for $70.
   

   1 person found this helpful

3. K

   Krista

   Charlotte

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved our waitstaff, Wilson. Although it was packed for Valentine’s Day, the set menu was a smart choice and streamlined service. The suggested wine list was excellent. The dinner and dessert items also were excellent. We will return to Choplin’s and consider it a place to take out of town family. I plan work events so this will also be a small venue for me to consider for the future.
   

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4. B

   Bernard

   Charlotte

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We enjoyed their pri fixe dinner for Valentines Day. The meal was a great value for the price. High quality ingredients and delicious food… I will definitely be revisiting this restaurant.
   

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5. T

   Teagan

   Charlotte

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   The food was definitely good and worth it, however they lacked in a lot of areas especially for the price. For an almost 200$ dinner for 2 i would at the very least expect them to invest in a full time bartender instead of making inexperienced waiters/waitresses attempt cocktails. Over the internet it’s seems like a classy place to have a dinner but it ended up feeling like high schoolers performing a play compared to broadway. Yea they tried, but clearly didn’t have experience. I’d argue the only professional in there was the person actually cooking the food.
   

   1 person found this helpful

6. C

   Christy

   Charlotte

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The service was horrible. Actually ridiculous. Our waiter was a wanna be clown in my opinion. From the flower on top of his pen to his bad jokes. Was our first and last time ever at Chopplin's. The passed off Patagonian toothfish as Chillin Seabase, the sauce on top was same as the so-called lobster bisque starter. It was cold and overcooked. The Ribeye ordered MR came out also cold burnt ends, unevenly cooked and more like well done. We had to ask for ice water, when our entree was dropped off only saw the waiter clown in passing. Worst meal by far. I could have prepared better at home with 1/2 the amount we paid. Overly disappointed we drove 35 miles to eat there. Never again. Chef Wes, you should be ashamed to call yourself a chef.
   

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7. A

   Andrew

   Nashville

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 1

   We usually love choplins and will go back in the future but Valentine’s Day was a major disappointment. Usually an intimate setting, for Valentine’s Day tables were crammed next to eachother and couples were sitting about a foot next to us on both sides. You couldn’t help but overhear everyone’s conversations. The servers couldn’t even get between the tables to serve food and drinks and had to reach across to do so. They ran out of deserts and it was impossible to try and get a drink ordered because of how overcrowded and overworked the servers were. The salad was dry with almost no dressing and the only soup option was served on the colder side. For the $ we paid, we certainly hoped for a much better experience than what we received last night from a place we usually love to go to.
   

   2 people found this helpful

8. OT

   OpenTable Diner

   VIP

   Charlotte

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They screwed us by putting tables 2 inches apart wall to wall so no privacy and no ambience. Horrible place. Terrible experience. Very poor front staff.
   

   1 person found this helpful

9. C

   Corey

   Charlotte

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great, the food and wait staff were great.
   

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10. d

    deana

    Charlotte

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 1

    the hostess were great, as we approached our table we realized we were shoved in between two couple (tables were so close i could hardly squeeze through to get to my seat). everyone around us was complaining about how close we were to each other and how there was little to no privacy. the food was great, although our experience wasn’t. our server was all over the place. our order got “lost”. people that had sat down beside us 30 minutes after us (not even almost a foot away btw) got their food before us. i just feel that for the price that i paid tonight was not fair at all for the service i received. i DO NOT feel that my server deserved a $60 tip (that was automatically tacked on to my bill).
    

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