Ciao Mamma

Review summary

1. R

   Reid

   Melbourne

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   I booked this place for valentines day for my girlfriend as she has restrictions within what she can and cant eat due to allergies. The menu was full of options for her, and when we got there, they had cut it down to a set menu for $70pp, which is fine, except she couldn’t eat any of it. She spoke to the manager and in his defence he said they made an instagram post, 10 days prior to the 14th, in which we’d already booked; there was no other marketing for this. The staff were beautiful and told us we weren’t the only ones who’d brought this up. The manger was stubborn towards my girlfriend and didn't listen to what she was saying and kept defending himself with his single instagram post. After that we left, the vibe after we had brought up the issue shifted and we didn’t think it wad worth risking the allergies nor spending money after that encounter, as the manager just didn’t care. I would love to try this place again for the staff and the potential of their full food menu as they have many great options. Was just extremely disappointed for something that was meant to be such a special night.
   

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2. K

   Kay

   Victoria

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Arancini balls and canolli were beautiful... but the pasta dishes were a disappointment. The GF fettucine carbonara was very stodgy and tasteless with just a few pieces of bacon, and the bolognaise pasta didn't have much flavour either. Unfortunately, the tiramisu, which we were both looking forward to, was still frozen, therefore unavailable on that night. We were overcharged on the bill, which fortunately, our waitress picked up after paying,, and the money was then refunded. Overall, disappointing... not like it used to be.
   

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3. N

   Nicole

   Melbourne

   2 reviews

   5.0

   2 reviews

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious and excellent value. Great service, will come back again.
   

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4. J

   Jack

   Melbourne

   2 reviews

   5.0

   2 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service is really exceptional. Everyone is super friendly and great to interact with. The food is of course excellent, but the service from the staff in particular rounds out a super fun and rewarding dinner experience.
   

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5. V

   Vergil Lloyd

   Melbourne

   2 reviews

   5.0

   2 reviews

   Dined on January 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Arancini is always good for starters. Pasta options are really great. Dessert we had is Tiramisu which is also good because the texture is nice and the taste was not that sweet.
   

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6. F

   Fleur

   Brisbane

   5 reviews

   5.0

   5 reviews

   Dined on January 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As a family with two people with Coeliac Disease we will absolutely make the time to visit Ciao Mamma when visiting Melbourne! The freshly made GF pasta, the warm and amazing GF bread and the home made GF donuts are just amazing! Thank you!
   

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7. A

   Anthony

   Melbourne

   2 reviews

   1.0

   2 reviews

   Dined on December 27, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Made a booking reservation at Ciao Mamma using OpenTable. We tried calling first to make a reservation, however no one answered. We booked for 9:15pm and we received a confirmation email about the booking. When we arrived we were told they closed the kitchen. No cancellation email or contact was made by the restaurant.
   

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8. J

   Jarrod

   Melbourne

   2 reviews

   5.0

   2 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   There was no music and they interrupted conversations a few times but otherwise they were pretty great always ways a good spot for to a date or to stop at on the way to a musical
   

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9. L

   Lillian

   VIP

   Melbourne

   7 reviews

   5.0

   7 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious gluten free options & wonderful, friendly service.
   

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10. B

    Bethany

    Melbourne

    1 review

    5.0

    1 review

    Dined on December 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Delicious and super easy to work with in terms of allergies and dietary requirements.
    

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