Cindy Lou's Fish House

Review summary

1. M

   Mario

   New York City6 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Not what we expected. Felt like we were in a hotel restaurant more so than a waterfront restaurant. Far cry from Cindy’s other restaurants . Our server, Austin was very kind, although he did not bother to ask us if we wanted dessert proceeded to just bring us the check. Food was just above average. I’m not saying it was bad, just not superb like I was expecting from the other restaurants. 
   

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2. A

   Anthony

   Baltimore1 review

   2.0

   Dined on March 30, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   The setting was beautiful but our experience was terrible. Our initial server seemed upset that we weren't ordering alcohol and did not return to us after taking our meal order. For our table of 4, we received 1 corn muffin as our bread service and had to request a supply adequate for the number of guests. The empty plates were not removed from our table and we had to keep an eye on our own water glasses. The service staff members were polite and pleasant when we made a request, but we found we had to spend much of the evening managing the logistics of our meal rather than spending time with our guests. It seemed that no server was assigned to us for the entirety of our meal. After considerable delay, we hailed the manager to order dessert, as no one had come by to take our order. She took our order and indicated that it would be "on the house" as compensation for our frustrating dining experience, yet the desserts, of course, appeared on the bill. We then had to locate her to rectify the error. The food was tasty and nicely presented and the view was beautiful, however, the service experience will prevent us from returning. I did attempt to address our experience privately with the restaurant using the e-mail service on its website, however, no one ever contacted me.
   

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3. m

   madeline VIP

   San Antonio2 reviews

   2.0

   Dined on March 20, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   I made a reservation in advance for last night which was coincidentally the restaurant's "patio party," and I ensured that my reservation would be in the Happy Hour time frame. When my party and I arrived, we were informed that Happy Hour was only by the bar and that it was full. We then were seated at a table in the regular dining area, and had 3 different servers all come by asking us our water preferences. We finally asked the third server about the patio and they told us they were not aware of any of the specials happening but would find out. They never returned to tell us about the patio offerings. After 3 odd encounters, we finally moved to the bar when seats opened up, ordered 1 appetizer as one of us had Celiac's and there were no gluten free options besides peanuts on the Happy Hour menu, and quickly left and found another restaurant for dinner. While the views were great, it seems like a lot needs to be figured out to make this a better dining experience.
   

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4. OT

   OpenTable Diner

   Atlanta1 review

   5.0

   Dined on March 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This has been one of the BEST restaurants EVER, everything was delicious and our server Temara was so AMAZING, we loved her so much, Definitely would come back when we visit Baltimore again, back to Louisiana we go...Thanks you guys!! Love, Ta'Nesha & Marlin Daniel
   

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5. B

   Bob

   Baltimore5 reviews

   4.0

   Dined on March 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Cindy Lou's Seafood, in the Harbor Point neighborhood of Baltimore, is a nice casual restaurant located in the lobby of the Canopy hotel on the water with views of the inner harbor - including an excellent view of the Domino Sugar factory just across the river. We enjoyed a Saturday brunch there recently with some of the most memorable tastes. We highly recommend the Cream of Crab soup, the Shrimp and Grits, and the specialty cocktail that day which was something called "Waffles on Sunday" and included a mix of Piggy Back Bourbon, Whistlepig Barrel Aged Maple, and orange bitters. Overall, the food, views and ambience were excellent. We can't wait for the weather to get warmer so we can enjoy the waterfront patio. Highly recommended!
   

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6. T

   Tamika

   Washington DC4 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was tasty and the drinks were delicious 🥂
   

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7. M

   Miji VIP

   Baltimore34 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We enjoyed ourselves overall. We’d listed on the reservation that we were celebrating our father’s 82nd birthday but the restaurant didn’t do anything to acknowledge it which was kind of disappointing. Our server was great but was pulled in a lot of different directions - it seems the restaurant was quite understaffed for a busy Sunday brunch with a handful of servers working multiple sections. Food was terrific and we enjoyed the view of the water. We are local so eat here often and brought in guests yesterday who were visiting from out of state.
   

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8. K

   Kelly

   Nashville5 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing! The views, the food, the atmosphere, and the customer service! Will definitely be coming back!
   

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9. OT

   OpenTable Diner

   Washington DC4 reviews

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   My wife and I will be going back soon. Nice view and great fireplace.
   

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10. K

    Kelly

    Baltimore3 reviews

    4.0

    Dined on February 15, 2025

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 5

    Had dinner for the first time at Cindy Lou’s to celebrate a friend’s birthday. The view of the water was beautiful! Service was just ok. The food was good, but not wow’d. I’ll go back one more time to see if it was just this experience.
    

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