Contessa - Miami

Review summary

1. J

   Josie

   Key West

   6 reviews

   3.0

   6 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The service was lacking for this type of restaurant. After waiting 20 minutes they informed us that they did not have Bloody Mary's! Did not offer an alternative . Just walked away. My martini was served in a champagne glass- when they brought my husbands drink, the lady put it down without even looking. No napkin or any type of comment. We also waited over 16 minutes for the gin and tonic. If you want to charge high prices then provide service to that level. Tired of these restaurants that think nice furniture is what is all about. Get back to basics. Service is what people remember. Will not go back there are plenty of restaurants with good food in this town.
   

   Is this helpful?

   Report
2. R

   Roya

   VIP

   Miami

   36 reviews

   5.0

   36 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Each time is better than the last!!! Amazing and delicious. Finished every last bite
   

   Is this helpful?

   Report
3. E

   Elizabeth

   Miami

   693 reviews

   4.0

   693 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Omg food was amazing a bit crowded but so classy A+STAFF
   

   Is this helpful?

   Report
4. A

   Alain

   New York City

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Food and atmosphere were fantastic. Had a bit of an issues with rude customers at the bar but when were seated at our table the experience was seamless.
   

   Is this helpful?

   Report
5. J

   Judith

   VIP

   Miami

   82 reviews

   3.0

   82 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   We had high hopes for this restaurant, as the decor is lovely and the hostesses were wonderful. Additionally, the comments seemed positive, which made us want to try it. However, the service was horrible and the food overpriced. We sat at our table for at least 15 minutes, with a waitress walking past us multiple times. We had to ask someone else who was helping with water and bussing the tables if they knew who had our table. He took our drink order, finally filled our water glasses and seemed to be a server. However, it was another 10 minutes before our server, Maritza, came to take our order. Although she was pleasant, it seemed as if we were a forgotten table that wasn’t assigned or we came in between shifts. Why the waitress who was taking care of all the other tables around us, did not come over was a mystery. Maritza didn’t come back to check on us and only came back when we finished our meal. She did not acknowledge our anniversary, which had been discussed with the hostess. Our meal consisting of a pasta dish, pizza, a salad, meatballs, two drinks and the 20% tip they tack on, was quite pricey at almost $200.00, considering their portions. Certainly, it would be worth it if the portions and service matched the price. We wondered if seating inside vs outside would make a difference. But, clearly the other server who ignored us was attending to tables so, it seems that there is a lack of teamwork and/or training of the staff. As much as we want to recommend Contessa, we cannot. We gave it 3 stars because the food was tasty and the chef and cooking staff should not suffer for what happens at the server side. It really deserved less.
   

   Is this helpful?

   Report
6. A

   Anthony

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was amazing! Friendly and knowledgeable, ensured our meal was 10/10!
   

   Is this helpful?

   Report
7. S

   Santiago

   Fort Lauderdale

   4 reviews

   4.0

   4 reviews

   Dined on December 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Amazing spot and great food. The wild boar ragú pasta was a bit salty. The spicy lobster capellini was amazing. We also tried the octopus agridulce that’s definitely a must you want to try. Parking is a little tough there’s valet but 2 out of the 3 stations said they were full. Ambiance is magnificent and the service was good at first but then our server left and I was waiting for a beer for so long that decided to not have it at the end- it never got to the table The place is beautiful and perfect music volume to have nice conversation.
   

   Is this helpful?

   Report
8. E

   Emily

   VIP

   Miami

   1 review

   5.0

   1 review

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I loved the squash carpaccio dish. Very artfully displayed and lovely melange of flavors. Attentive service and classy decor.
   

   • 
   • 
   • 
   • 

   Is this helpful?

   Report
9. M

   Maikel

   VIP

   Orlando

   14 reviews

   5.0

   14 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Everything it’s ok I’ll come back, food was good and the decoration of the place it’s good
   

   Is this helpful?

   Report
10. I

    Ivonne

    Tampa

    3 reviews

    5.0

    3 reviews

    Dined on December 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Never disappoints. Excellent food and ambience. Staff is amazing!!! One of our favorites.
    

    Is this helpful?

    Report