Cork & Flame

Cork & Flame reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Leslie

   Naples3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience as a first time diner. We went to celebrate our daughter’s graduate school graduation and from the moment we walked in, we were impressed. Everyone we came across was so nice, asked us what we were celebrating and didn’t rush our time there. The drinks were spot on, the thoughtful menu items were delicious and the ambiance was upscale but comfortable. I appreciate being acknowledged for a celebration especially when it’s on my Open Table reservation and this place went above and beyond with a hand written congratulatory card presented to her at the end of the night. Very nice, thank you for everything.
   

   Cork & FlameResponded 1 day ago

   Hey Leslie, We're overjoyed to hear that you had a wonderful experience celebrating your daughter's graduation with us! It's heartening to know that you appreciated our welcoming staff, our drinks, and our thoughtful menu items. We strive to make every occasion special and it's great to hear that you felt recognized and appreciated. We're also glad that you had a great time with us and we hope to have the pleasure of serving you again soon. Thank you for choosing Cork & Flame for your Open Table reservation! Best wishes, The Management Team
   

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2. M

   Mildred

   Central Georgia1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Stop making Pina Coladas. Food is overpriced and not worth it. I am not sure what the high price is for exactly. Location is not the best, space is not the best, and food and service are not the best. Food quality was poor. Pina colada was an abomination. The pina colada you guys make should be a criminal offence to pina coladas.
   

   Cork & FlameResponded 1 day ago

   Hello Mildred, We're truly sorry to hear about your recent experience at Cork & Flame. We appreciate your feedback and we're disappointed to hear that our pina coladas did not meet your expectations. We always strive to provide the best quality food and service, and we're sorry that we fell short this time. Your comments will be taken into consideration as we continually work to improve our offerings and customer experience. We hope you'll give us another chance to impress you in the future. Best regards, Cork & Flame Management Team
   

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3. A

   Angelo

   Central Georgia1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience every time thank you to Paul for the wonderful service!
   

   Cork & FlameResponded 1 day ago

   Hi Angelo, Thank you for your glowing review! We're thrilled to hear that you had an amazing experience at Cork & Flame every time you visit. It's always a pleasure to provide friendly, attentive service. We appreciate your continued support and look forward to your next visit. Best, The Management Team
   

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4. r

   rufus

   Washington DC3 reviews

   3.0

   Dined on April 26, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Our waitress was terrible. The food was good but I wish the service was better.
   

   Cork & FlameResponded 1 day ago

   Thanks for the feedback, rufus. We're glad to hear that you enjoyed our food and found it to be good value. We're sorry, however, that our service didn't meet your expectations. We strive to provide excellent service to all our guests and it seems we fell short this time. Your feedback is valuable to us and we will certainly use it to improve our service. We hope you'll give us another chance to provide a better experience in the future. Best regards, Cork & Flame Management Team
   

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5. D

   DAVID

   Richmond1 review

   3.0

   Dined on April 26, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food overall was very delicious, however our service could’ve been better. Our waiter returned to the table four times to collect our order because he hadn’t written it down. And then almost charged us for a $250 bottle of wine another table had ordered. Might’ve just been a rough night but the restaurant wasn’t busy.
   

   Cork & FlameResponded 1 day ago

   Thanks for the review, David. We're glad to hear that you enjoyed our food, but we're sorry to hear about the service you received. It's not typical of our standards and we apologize for any inconvenience caused. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to provide a better experience.
   

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6. R

   Rachel VIP

   Milwaukee6 reviews

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time. The food was delicious and the experience was amazing. I could rave about the service all day. We had a 7 year old with us who has a few dietary issues and they addressed everything and made sure his dining experience was great as well. This restaurant is totally recommend!
   

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7. G

   Gordon

   Charleston9 reviews

   4.0

   Dined on April 21, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   The restaurant was extremely noisy, and the tables were placed very close together, making it challenging to converse with the waitress. Despite the noise, our waitress, Amy, was incredibly friendly and professional.
   

   Cork & FlameResponded 1 day ago

   Thanks for the feedback, Gordon! We're glad to hear that you enjoyed our food and found our service friendly and professional. We're sorry if the noise level affected your experience, and we'll certainly take your feedback into account as we continually strive to improve our guests' experiences. We hope to serve you again soon at a quieter table. Best, Cork & Flame Management Team
   

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8. E

   Erica

   Naples1 review

   1.0

   Dined on April 19, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   We went to Cork and Flame because we wanted to celebrate my daughter’s engagement with her fiance. Our server was rude and awkward and didn’t try and make our evening special in any way. Definitely won’t go back. An expensive damper on what was supposed to be a memorable evening
   

   Cork & FlameResponded 1 day ago

   Thanks for visiting us, Erica. We're truly sorry to hear about your experience. It's disappointing to learn that you felt let down by our service, especially considering the special occasion you chose to celebrate. We strive to provide a welcoming and enjoyable experience for all our guests, and we regret that we fell short this time. Your feedback is crucial for us to improve and we assure you that your comments have been noted and will be addressed. We hope you'll reconsider and give us another chance to make it right. Best regards, Cork & Flame Management Team
   

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9. E

   Edward VIP

   Charleston30 reviews

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an absolute awesome experience. The food and service were outstanding and could not have experienced a better Anniversary dinner. Amber was our server and she was excellent.
   

   Cork & FlameResponded 1 day ago

   Thanks for visiting us, Edward! We're thrilled to hear that you had an outstanding experience at Cork & Flame. It's always a pleasure to be part of our customers' anniversaries, and we're glad we could make your day special. We're also delighted to know you enjoyed our food and service. We look forward to serving you again soon. Cheers!
   

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10. C

    Charles VIP

    San Francisco3 reviews

    1.0

    Dined on April 12, 2025

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 3

    The service was very friendly and attentive. The Somellier made an excellent suggestion for Wine and was also very attentive. The food, unfortunately, was extremely disappointing. In particular, the Tomahawk steak was not well seasoned nor did it appear to taste fresh. The meat was extremely tough and felt like it had been frozen and then rapidly thawed out. for the price at this strip mall restaurant. This was extremely expensive. For a party of two with one bottle of wine, a shared entrée and two appetizers, the price ended up being nearly $500. I would not recommend this restaurant due to the overpriced food with extremely poor quality.
    

    Cork & FlameResponded 1 day ago

    Hey Charles, Thank you for your feedback. We're glad to hear that you found our service friendly and attentive. We're sorry to hear that our food did not meet your expectations, particularly in terms of seasoning and freshness. We take your comments seriously and will use them to improve our offerings. We hope to have the opportunity to serve you better in the future. Best, Cork & Flame Management Team
    

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