Côte Brasserie - Kensington

Review summary

1. C

   Carolanne

   London

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   New Years Eve - was busy - staff were rushed off there feet so a little slow. Food tasted good and value for money. We had a enjoyable experience
   

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2. R

   Rebecca

   VIP

   Houston

   13 reviews

   3.0

   13 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   The service was extremely slow. The food was “fine”.
   

   Côte Brasserie - KensingtonResponded 2 days ago

   Hi Rebecca, thanks for the review, we really appreciate the feedback. Sorry that your experience fell short of our usual standards this time. We'll use your comments constructively to help us improve and we do hope that you'll join us again soon.
   

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3. E

   Ed

   Oxford

   10 reviews

   3.0

   10 reviews

   Dined on December 22, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Food was good and came quickly once ordered. But it took 90 minutes to have a one course meal. Half an hour to order drinks. 40 mins to order food, and we gave up having a pudding and coffee as we weren't willing to wait any longer. Even getting the bill only worked when I stood up and put my coat on. Staff were willing, but I think far too short staffed.
   

   Côte Brasserie - KensingtonResponded on December 23, 2024

   Hi Ed, thanks for the review, sorry we didn’t meet your expectations. In the spirit of ever improving, we’d love to discuss things further with you. Please reach out to us via our website.
   

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4. S

   Sean

   Berkshire

   14 reviews

   5.0

   14 reviews

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always good service , good food & drink & good value
   

   Côte Brasserie - KensingtonResponded on December 19, 2024

   Thank you for the wonderful feedback, we appreciate it. 😊
   

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5. A

   Aidana

   London

   1 review

   5.0

   1 review

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I celebrated my birthday here and it was fantastic! The food was excellent and we didn’t wait long for it, even though it was very busy on Sunday evening. We were treated with champagne and small b-day cake, which was a really sweet gesture from the restaurant’s part. Than you for the evening, definitely coming back here again!
   

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   Côte Brasserie - KensingtonResponded on December 19, 2024

   Hi Aidana, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

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6. M

   Mary Louise

   Toronto

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful, delicious meal, with friendly, attentive service. We were not rushed and felt very welcomed.
   

   Côte Brasserie - KensingtonResponded on December 16, 2024

   Hi Mary Louise, thanks for the rating - we really appreciate it! We’ll ensure the team know just how special you made them feel! See you again soon.
   

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7. P

   Peter

   London

   5 reviews

   5.0

   5 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Very good food and the service was really good, very friendly and made us feel welcome, being close to the door was a little difficult as there were big parties awaiting seating but hey it’s Christmas!
   

   Côte Brasserie - KensingtonResponded on December 13, 2024

   Hi Peter, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

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8. S

   Stephen

   Kent

   1 review

   3.0

   1 review

   Dined on December 11, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Restaurant was very busy , starters came quite quickly after long wait to order and mains took so long to be served we ran out of time for dessert.
   

   Côte Brasserie - KensingtonResponded on December 13, 2024

   Hi Stephen, thank you for giving us a rating based on your experience. Sorry to hear you’ve been left feeling disappointed with the service. We'll use your comments constructively, but should you wish to discuss anything further, please reach out to us via our website.
   

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9. S

   Sarah

   Manchester

   1 review

   3.0

   1 review

   Dined on December 5, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   We love Cote but it was so busy and tables very close together. Not enough staff to provide adequate attention though the staff tried very hard.
   

   Côte Brasserie - KensingtonResponded on December 7, 2024

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours.
   

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10. J

    Jerome

    Washington DC

    1 review

    3.0

    1 review

    Dined on December 1, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 4

    Nice and friendly wait staff, but service is EXTREMELY slow. Food was very good, but again, very slow service. Likely need additional kitchen and/or wait staff.
    

    Côte Brasserie - KensingtonResponded on December 5, 2024

    Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours.
    

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