Counter Reformation

Review summary

1. E

   Eileen

   VIP

   New York City

   30 reviews

   5.0

   30 reviews

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a fun evening with interesting food and wine choices.
   

   Counter ReformationResponded 7 days ago

   Dear Eileen, Thank you for your kind review! We're delighted you enjoy the food, wine, and fun evenings at Counter Reformation. We look forward to welcoming you back soon! Best regards, Miguel Herrera Director of Restaurants
   

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2. M

   Mara

   Austin

   5 reviews

   5.0

   5 reviews

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another fantastic experience @ Counter Reformation. Warm welcome, consistently great food, and inviting setting. I make a point of eating here every time I visit PS. And such great value for wonderfully prepared food.
   

   Counter ReformationResponded 7 days ago

   Dear Mara, Thank you for your wonderful review! We're thrilled Counter Reformation is a must-visit for you in Palm Springs. Your kind words about the warm welcome, great food, and inviting setting mean so much to us. We look forward to seeing you again soon! Best, Miguel Herrera Director of Restaurants
   

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3. R

   Robert

   VIP

   Palm Springs

   31 reviews

   4.0

   31 reviews

   Dined on January 17, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Small tapas menu and only beer and wine available. But the food was really good, especially the garlic prawns which were totally five stars. The restaurant is small and you sit at the bar. There are no tables. And they have a quirky reservation system which means they sometimes do not take reservations at all (it only seats about 20 people), and that is why it took us years to visit. Worth a visit if you can get a seat.
   

   Counter ReformationResponded 7 days ago

   Dear Robert, Thank you for your thoughtful review! We’re thrilled you enjoyed the garlic prawns and found your visit worthwhile. We appreciate your patience with our unique setup and look forward to welcoming you back soon. Best regards, Miguel Herrera Director of Restaurants
   

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4. M

   Mary

   VIP

   Chicago

   4 reviews

   4.0

   4 reviews

   Dined on January 11, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The food was not as good as last year when we visited. Prawns too spicy-hot dog dry…
   

   Counter ReformationResponded 7 days ago

   Dear Mary, Thank you for your feedback. I’m sorry to hear your experience didn’t meet expectations this time. We’ll share your comments with the team to ensure we’re consistently delivering the quality you’ve come to expect. We hope to welcome you back for a better experience in the future. Best regards, Miguel Herrera Director of Restaurants
   

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5. A

   Anne-Marie

   VIP

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined on January 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jocelyn was great and made the experience very fun. She was very helpful and accommodating in answering questions and making recommendations.
   

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6. J

   Jamie

   VIP

   Palm Springs

   8 reviews

   4.0

   8 reviews

   Dined on December 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   One of our favorite places to go in Palm Springs. Great atmosphere, service and delicious food!
   

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7. M

   Melissa

   Minneapolis

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had no idea what to expect….but what a great last night to our time in Palm Springs! Menu seemed daunting, but bartender was able to give great descriptions and suggestions! Had planned on stopping elsewhere afterwards, but ended up trying most of the menu and wine list and stayed for a couple of hours! Music and ambiance were perfect for the small intimate space! A small but mighty menu! Thank you!
   

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8. E

   Ewan

   VIP

   New York City

   9 reviews

   5.0

   9 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and drinks. Great small plates menu. Prices are very reasonable. You do have to book which you couldn’t in the past but that is not a bad thing to as it guarantees a seat. Well worth a visit.
   

   Counter ReformationResponded on November 17, 2024

   Dear Ewan, Thank you so much for your kind words! We're thrilled to hear you enjoyed the food, drinks, and small plates menu. It's great to know that the new reservation system worked out for you—it does help ensure everyone has a seat and can enjoy a relaxed experience. We really appreciate your recommendation and look forward to welcoming you back soon! Miguel Herrera Director of Restaurants
   

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9. B

   Bob

   Palm Springs

   2 reviews

   3.0

   2 reviews

   Dined on November 9, 2024

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   The setting is great, and the service was excellent. The best way for me to describe the two appetizers ordered for happy hour is that it should be embarrassing for them. The "Cod Cakes" were incredibly small and had the taste and consistency of an average frozen fish cake from the grocery store. The shrimp platter was tiny and extremely overdone with cayenne. The wines were good, as expected.
   

   Counter ReformationResponded on November 17, 2024

   Dear Bob, Thanks for sharing your feedback. I'm glad to hear you enjoyed the setting and the service—those are always key elements of a great dining experience. However, I’m sorry to hear the appetizers didn’t meet your expectations. It’s disappointing when food doesn’t live up to its promise, especially when the flavors or portions don’t align with what you anticipated. I’ll be sure to pass your comments along to the kitchen team so they can take a closer look at the preparation and seasoning of the dishes. We appreciate your input, and I hope your next experience is a better one! Miguel Herrera Director of Restaurants
   

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10. a

    antonio

    San Francisco

    8 reviews

    3.0

    8 reviews

    Dined on October 27, 2024

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 3

    Our first visit was looking forward to dining here. This place is totally disorganized. When I went to schedule online they only had bar seating available so I booked it. When we arrived the restaurant was only a 1/3 full ???. They gave us a table after all. They have a full bar yet no cocktail or drink menu ??? Our drinks took about 15 min to arrive and I’m noticing table next to us was also getting frustrated. They had plenty of wait staff running around so I’m not sure what the problem was. What was a highly anticipated night turnout not so fun and we couldn’t wait to get out off there.
    

    Counter ReformationResponded on November 8, 2024

    Dear Antonio, We're very sorry to read your experience. Our guests mean a lot to us, and we'd like to resolve this for you with urgency. I am reaching out to you via email to further discuss the opportunities I look forward to hearing from you. Miguel Herrera Director of Restaurants
    

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