Craft by Smoke and Fire - Pasadena

Craft by Smoke and Fire - Pasadena reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Natalie

   Los Angeles1 review

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Made reservations for dinner on a Saturday. Was empty upon arrival at 6 but within 5 min it was packed. They didn’t have any air conditioning on and it was 95+ out. The drinks were super slow coming out to us and some even got our drinks after appetizers. Service was a mess. They ran out of different types of drinks and ingredients to make the ones on their menu. When we left we said another place we don’t need to go back to.
   

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2. M

   Mimi VIP

   Phoenix43 reviews

   3.0

   Dined on April 14, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   The food was excellent! Everything was great! The waitress was the worst waitress we’ve had in years! Just awful! The table when we sat down was sticky we asked her if we could get a wipe on it and she brought cocktail napkins to wipe it off. It just went on from there. She only served drinks from one side of the table and it’s a freestanding table, so everybody had to slide their drinks or food across, but she was really quick at picking up the check! But she was absolutely the worst. This restaurant does a disservice by having her as an employee because the food is so good.
   

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3. A

   Andrew VIP

   Las Vegas6 reviews

   5.0

   Dined on April 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Best BBQ I’ve ever had. No lie. Sick drinks. 2 deep got me purved.
   

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4. OT

   OpenTable Diner

   Los Angeles1 review

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed having Jennifer as our waitress. She is on the ball. Really nice atmosphere and the food was fantastic. Try the asparagus fries, yummy.
   

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5. OT

   OpenTable Diner

   Los Angeles2 reviews

   2.0

   Dined on March 15, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Courteous server but he forgot about us, had to ask for our order, arrived and it was cold.
   

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6. OT

   OpenTable Diner

   Los Angeles2 reviews

   1.0

   Dined on March 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Probably one of the worst experiences I’ve had at a restaurant in a very long time. The staff was not very friendly at all. From the moment we walked in we felt that everyone was very rude and overwhelmed. It was 48° outside and they had the front doors open. When I told them it was freezing and if they could please close the front doors the hostess told me no they are going to keep them open. The music was so loud you couldn’t even hear yourself talk. We waited an hour for a food and it really wasn’t good at all. I will not be going back there, ever!
   

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7. D

   Dana VIP

   Los Angeles31 reviews

   3.0

   Dined on March 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   3 x $24 for loaded baked potatoes that were still hard. No thank you. Couldn’t eat the outer portions because they were still hard/uncooked. The restaurant was unusually empty. Perhaps it was due to the weather, but I will not be dining here again. Food used to be satisfying.
   

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8. MK

   MikeK

   Los Angeles10 reviews

   3.0

   Dined on February 26, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   The food and pricing were about average for barbecue. We sat outside and it was pleasant seating with low noise.
   

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9. A

   Anne

   Los Angeles2 reviews

   3.0

   Dined on February 22, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Our server forgot to place our appetizer orders. Slow service. Water refills were not in a timely manner. Served hot food before place settings.
   

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10. d

    danielle

    Los Angeles2 reviews

    1.0

    Dined on February 17, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    Horrible service from our server! Waited 15 minutes before being acknowledged. Food was all cold when it finally came to our table. Food was not spaced out properly. Received all our entrees first and 10 minutes later our appetizer finally came out. Server told me I should have told her I wanted my appetizer and salad first. Come on, really?????
    

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