Craft - Trade Hotel

Craft - Trade Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Claudia

   Wisconsin48 reviews

   2.0

   Dined on May 18, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   My bad for not checking ahead of time, but we were very disappointed that the brunch menu ended at 11- on a Sunday. Food was decent. Staff was friendly. but overall a meh experience for the money. Lots of better options downtown - IMO. I can see the appeal of the location and the decor so worth checking out. Just not a great visit for us.
   

   Craft - Trade HotelResponded on May 20, 2025

   Thanks for the feedback, Claudia. We're sorry to hear about your experience with the brunch menu. We understand how important it is to be able to enjoy a leisurely meal with friends and we're sorry we didn't meet your expectations this time. We appreciate your comments about our staff and decor, and we'll definitely take them into consideration as we continue to improve our offerings. We hope you'll give us another chance to provide a better dining experience in the future. Best, The Management Team
   

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2. S

   Scott

   Wisconsin4 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience not crowded at all on a Sunday evening
   

   Craft - Trade HotelResponded on May 14, 2025

   Hello Scott, We're thrilled to hear that you had a great experience at Craft - Trade Hotel on a Sunday evening! It's wonderful to know that you appreciated our food, service, and found great value in our offerings. Your positive feedback truly means a lot to us. We look forward to welcoming you back for another memorable experience soon. Best, The Management Team
   

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3. S

   Steve VIP

   Tampa / Central Florida West5 reviews

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   We paid $55 for the Mothers Day Brunch and they ran out of food. We sat at 2:15 and the brunch went to 4 PM. Hoever at 2:30 most of the food was gone...we did not get treated fairly...
   

   Craft - Trade HotelResponded on May 20, 2025

   Hey Steve, we're really sorry to hear about your experience at The Trade Hotel. We understand that Mother's Day can be a special occasion, and we regret to hear that we didn't meet your expectations this time. It does seem that your dining experience was located at Il Cuervo Located on our Rooftop not Craft Restaurant which this page is associated. We appreciate your feedback and will be sure to communicate this to the Il Cuervo team. Thank you for bringing this to our attention. Best, The Management Team
   

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4. I

   Ingrid

   Wisconsin2 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a graduation dinner and the manager and the waitress made it a wonderful experience for her!
   

   Craft - Trade HotelResponded on May 14, 2025

   Thanks for the review, Ingrid! We're thrilled to hear that your graduation dinner at Craft - Trade Hotel was a wonderful experience for you. It's wonderful to know that our team was able to provide you with excellent service. We strive to make every occasion special and we're glad we could be part of your graduation. We look forward to serving you again soon!
   

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5. E

   Eduardo

   Wisconsin2 reviews

   1.0

   Dined on May 10, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   Value for price and/or quality isn’t there, I ordered a Cesar salad with salmon and received a ridiculously small piece for almost $30. Wife ordered Cesar with chicken, she said the chicken was far too dry. First and last time for us.
   

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   Craft - Trade HotelResponded on May 14, 2025

   Hi Eduardo, We're sorry to hear that your experience at Craft - Trade Hotel didn't meet your expectations. We strive to provide high-quality food and service to all our guests, and it seems we fell short this time. We appreciate your feedback on the Cesar salad and the chicken dish. We will certainly take your comments into consideration as we continuously work to improve our offerings and guest experience. We hope you'll give us another chance to impress you and your wife in the future. Best regards, Craft - Trade Hotel Management Team
   

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6. K

   Kaitlin

   Wisconsin8 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quite rowdy with the playoffs going on, which is expected. The food was delicious but the piece of salmon on my salad was so small for the price we were charged. Our server Micah was great. The bread pudding is my favorite dessert and we get out everywhere we go. This was delicious but again the portion was very small for the price. We'll still come back but maybe just for drinks.
   

   Craft - Trade HotelResponded on April 30, 2025

   Hey Kaitlin, Thank you for your review and for choosing Craft - Trade Hotel for your dining experience. We're thrilled to hear that you enjoyed our food and service. We apologize for the noise during the playoffs and the portion size of the salmon salad. We're always looking to improve and your feedback is invaluable to us. We're glad to hear that you love our bread pudding and that you're always welcome at our restaurant. We look forward to serving you again soon. Best, The Management Team
   

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7. M

   Melissa

   Chicago4 reviews

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Small menu but what they have is all amazing! We frequent this restaurant before Bucks games and it’s always perfect! Special shout out to Celeste who went above and beyond to accommodate a special request on short notice and in a busy Bucks playoff night!
   

   Craft - Trade HotelResponded on April 30, 2025

   Thanks for visiting us, Melissa! We're thrilled to hear that you enjoy our menu and consider us perfect for your pre-game meals. We're glad to know that our team was able to accommodate your special request during a busy Bucks playoff night. We strive to make every visit special for our guests. Your kind words mean a lot to us. We look forward to serving you again soon! Best regards, The Management Team at Craft - Trade Hotel
   

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8. K

   Kevin

   Wisconsin6 reviews

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Micah was great ... wings were good ... good Craft beer selection
   

   Craft - Trade HotelResponded on April 30, 2025

   Thanks for the feedback, Kevin! We're thrilled to hear that you enjoyed our Craft beer selection and the wings. It's great to know that the overall experience was satisfactory. We appreciate your positive remarks about our service and we hope to see you again soon at Craft - Trade Hotel. Thanks again for your review!
   

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9. s

   steven

   Wisconsin1 review

   3.0

   Dined on April 13, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Service could have been better. That said, the convenience to the Bucks was ideal. I would likely return.
   

   Craft - Trade HotelResponded on April 19, 2025

   Thanks for visiting us, Steven. We're glad to hear that you found our location convenient and our food, service, and value to your liking. We're sorry to hear that our service didn't meet your expectations. We strive to provide excellent service to all our guests, and we'll certainly take your feedback into consideration as we continue to improve. We hope you'll consider returning to Craft - Trade Hotel in the future. We look forward to serving you again. - The Management Team
   

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10. D

    Diane

    Tampa / Central Florida West5 reviews

    5.0

    Dined on April 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Once again a spectacular meal! House made chips and French onion dip delicious! Chicken sandwich outstanding and all drinks again perfect! Thanks for a wonderful evening!!
    

    Craft - Trade HotelResponded on April 19, 2025

    Hello Diane, We're thrilled to hear that you had a wonderful evening at Craft - Trade Hotel! It's fantastic to know that our house made chips and French onion dip hit the spot, and that you enjoyed our Chicken Sandwich and all our drinks. Your kind words mean a lot to us. We always strive to provide an exceptional dining experience and it's always rewarding to hear when we've succeeded. We look forward to welcoming you back for another spectacular meal soon! Best Regards, The Management Team
    

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