Crafted Italia

Review summary

1. R

   Robert

   Chicago

   15 reviews

   3.0

   15 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   I want to give this restaurant a better score than I did. Overall I actually like the restaurant, and I really want to go back. The food is pretty good, especially since there are not a lot of decent Italian places in the area. The space itself is nicely appointed and it kind of strives to be a more finer dining type place. Had there not been a band in the bar area of the restaurant, I would rate it a 4 overall. But the noise level of the band in the bar area was simply too loud. No one could talk to each other without practically yelling. To their credit, the manager and server were very nice and worked with the band to turn it down. We were then at least able to chat in normal speaking voices. But in all, I think the band (and they weren't bad by any means) just kind of lowers the whole dining experience to bar-food type experience. Maybe the band is a draw to some, but to me it was a kind of an unnecessary loud distraction. I love music and enjoy it in the background. But primary mission is to eat and commune and it was just very difficult until the manager worked to turn it down. Thanks to the very nice server and nice manager! We really appreciated your efforts!
   

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2. B

   Brian

   Milwaukee

   14 reviews

   5.0

   14 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great view being seated along the windows overlooking the pergola and lounge area. Marina was absolutely perfect with the service, helpfulness and friendliness! The food was perfectly portioned, plated well and served in a very timely manner. The cocktails were perfectly balanced between taste and potency. Overall an absolutely terrific dining experience worth another visit!
   

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3. C

   Cynthia

   Detroit

   20 reviews

   4.0

   20 reviews

   Dined on October 27, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great experience in our first visit here. Family recommended this restaurant for dinner and we were enchanted by our server and would order the mussels in cream sauce again! It would make a great shared entree!
   

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4. N

   Nancy

   Chicago

   6 reviews

   vip
   5.0

   6 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was amazing. Celebrated our anniversary in wonderful ambience.
   

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5. L

   Lorena

   Chicago

   2 reviews

   vip
   1.0

   2 reviews

   Dined on October 26, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We stayed at The Ridge Hotel to celebrate our anniversary. Crafted Italia had beautiful decor but it ended at that. The service wasn’t good and the food came out cold and undercooked. The manager didn’t come to the table after the waitress said he or she would . It was very disappointing.
   

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6. KP

   KippP

   Milwaukee

   30 reviews

   vip
   4.0

   30 reviews

   Dined on October 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice atmosphere, very good food. I had the pasta special and it was unique and very good.
   

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7. S

   Susan

   Chicago

   18 reviews

   5.0

   18 reviews

   Dined on October 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful hidden gem. Fantastic view, classy restaurant with fabulous food, good cocktails, impeccable service and reasonable prices. Only drawback is that bread service is ala carte and is $9. We didn’t miss it because we are watching the carbs anyway.
   

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8. C

   Carolyn

   Greater Boston

   1 review

   4.0

   1 review

   Dined on October 12, 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   went there for the prime rib Saturday. Waitress was very nice but she was slammed. It took about 40 minutes to get our food for a table of six. Primary servings are very big. Fillet serving is double what you would see at most places. Tabletop could be more upscale. restaurant vibe good. Ours nice.
   

   Crafted ItaliaResponded on October 14, 2024

   Thanks for the feedback! We apologize for the wait you experienced. We strive to provide prompt service. We appreciate your suggestion about upscale tabletop and will consider it for future improvements. We hope to serve you again soon! Crafted Managment
   

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9. CJ

   ChristopherJ

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time the food was amazing. The servers were friendly and we will return after our wedding in June.
   

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10. A

    Al

    Chicago

    8 reviews

    vip
    5.0

    8 reviews

    Dined on October 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Excellent food. Fantastic service. Great views from the dining room! Highly recommend.
    

    Crafted ItaliaResponded on October 14, 2024

    Thank you for your wonderful review! We're thrilled to hear that you enjoyed our food and service. Your high recommendation means a lot to us. We look forward to serving you again soon at Crafted Italia. Best regards, The Management Team
    

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