Cricketers

Review summary

1. OT

   OpenTable Diner

   Cumbria2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fab atmosphere. Excellent food and service was on point
   

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2. J

   Jamie

   Edinburgh1 review

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   This will be my first and last visit to Cricketers. My friend and I had the roast and unfortunately what we received was a sorry plate of food. Yorkshire puddings were almost raw, the meat was overcooked, the carrots were undercooked, and the rest was relatively flavourless. Possibly the worst roast I've ever paid money for. On the plus side, the service was very good and the location of the pub was fantastic.
   

   CricketersResponded on March 3, 2025

   Hi Jamie, Thank you so much for your feedback! I would like to apologise for your food experience that you have had. This is far from the normal quality I expect from my kitchen and will be using the feedback provided to improve the standards in our kitchen. Although this was unfortunately your experience with our food. I would like to thank you for focusing on some positives also and glad that the service and location were a positive to your overall experience. If you could please send an email to the pub to discuss further as I would like to make it up to you and your guest. Many thanks, Josh General Manager
   

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3. S

   Suguru

   London25 reviews

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great experience at this pub. We all enjoyed our food and drinks, and the staff were all very friendly and welcoming. Will definitely be visiting here again soon.
   

   CricketersResponded on February 28, 2025

   Hi Suguru, We're so glad you enjoyed your experience with us and hope to see you again soon! Many thanks, Josh & Team Cricketers
   

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4. C

   Charlotte

   London2 reviews

   2.0

   Dined on February 23, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   Wouldn't recommend visiting on a Sunday, or ordering a roast dinner. I had the beef which was very fatty, way way overcooked and chewy. My friend had the lamb which was also overcooked and tasted very bland. The service was very good despite how busy the pub was, but unfortunately the food and atmosphere was poor. We were sat in the upstairs room and were put up there with 1 other big table who were super loud and had kids running around screaming and playing football in the restaurant.
   

   CricketersResponded on February 28, 2025

   Hi Charlotte, I would like to apologise about your overall experience. We pride ourselves on giving the best experience here at The Cricketers and are sad that on this occasion we have missed the mark. I'll be sure to use this constructive review to improve our service and will be having conversations with the kitchen team as this is far from our regular standard. We are a family friendly restaurant and pride ourselves on this. Unfortunately the behaviour of kids is not fully under our control and we are very sorry that this took away from your experience. If you could contact us on our pub email so we could discuss further and we can turn this experience around for you. Many thanks, Josh General Manager
   

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5. A

   Anne-Marie

   London1 review

   5.0

   Dined on February 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience in this pub - all staff are super friendly and the food is consistently good. They're really dog friendly too!
   

   CricketersResponded on February 12, 2025

   Hi Anne-Marie, Thank you so much for such a fantastic review! We're glad you enjoyed your time with us and look forward to seeing you again soon! Many thanks, Josh & Team Cricketers
   

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6. D

   Deborah

   London7 reviews

   4.0

   Dined on February 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Really enjoyed our Sunday roast - Chessie was excellent. Thank you
   

   CricketersResponded on February 2, 2025

   Hi Deborah, Thanks so much for your fantastic review. I'll be sure your lovely comments are passed along to Chessie and the rest of the team. We look forward to seeing you again soon. Many thanks, Josh & Team Cricketers
   

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7. C

   Callum

   London3 reviews

   5.0

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jess was a great host, and the food was excellent
   

   CricketersResponded on February 2, 2025

   Hi Callum, Thanks so much for your fantastic review. I'll be sure your lovely comments are passed along to Jess. We look forward to seeing you again soon. Many thanks, Josh & Team Cricketers
   

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8. A

   Andrea VIP

   London18 reviews

   4.0

   Dined on January 30, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great pub near the theatre and excellent staff, so helpful
   

   CricketersResponded on February 2, 2025

   Hi Andrea, Thank you very much for your lovely review. We look forward to seeing you again soon. Many thanks, Josh & Team Cricketers
   

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9. C

   Caroline

   London3 reviews

   5.0

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fab Sunday Roast - has to be the best in Richmond!
   

   CricketersResponded on February 8, 2025

   Hi Caroline, Wow! thank you so much for such an amazing review. We're so glad you enjoyed our Sunday with us and look forward to seeing you again soon! Many thanks, Josh & Team Cricketers
   

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10. L

    Laura

    London3 reviews

    5.0

    Dined on January 11, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had the best evening at the cricketers. The quality of the food was outstanding. And the service we received made our evening even better,m. Angus looked after us and made our evening perfect. Thank you all. We will be back.
    

    CricketersResponded on January 12, 2025

    Hi Laura, Thank you so much for such a fantastic review! We will be sure to pass on your lovely comments onto Angus and the rest of the team. We look forward to seeing you again soon! Many thanks, Josh & Team Cricketers
    

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