Dave & Buster's - Providence

Review summary

1. C

   Carol

   New York City

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was amazing and the kids had a blast. Bonus the food was great!!
   

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2. W

   Wess

   Rhode Island

   1 review

   5.0

   1 review

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a perfect date for me and my lovely girlfriend
   

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3. C

   Cynthia

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent customer service and great attitude from the hostess and waitstaff. The burgers were Delicious! Cocktails were fun and very well crafted. It was noisy with all the games on but to be expected.
   

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4. B

   Bryan

   Rhode Island

   1 review

   5.0

   1 review

   Dined on November 27, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food wasn't bad...we ended up getting the waitress who was training...they delivered our food to the wrong table so it sat for almost 15 minutes before we noticed it so it was Luke warm...still good food though
   

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5. J

   Justin

   Rhode Island

   1 review

   1.0

   1 review

   Dined on November 23, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Waited 1 hour and 30 minutes for our food for the manager to come out to our table and say that a gluten free item was out then never came back to get the change of items. We had to call the waiter over after waiting 10 minutes.
   

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6. a

   andrea

   Greater Boston

   2 reviews

   3.0

   2 reviews

   Dined on November 3, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   We went to celebrate a birthday. This celebration was posted in the reservation, told to the host, and the waitress. Most places offer a dessert or sing a song, or something. They didn’t do anything for the celebration. We were also missing two orders. One eventually made its way to us but the other wasn’t recorded. Our waitress was nice and tried to answer questions about ordering game cards. It was hard to hear people talking at the table due to the loud ambiance. The food was just okay. The place was very clean and orderly. The gaming was fun, but the prizes could be upgraded.
   

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7. S

   Shannon

   Greater Boston

   9 reviews

   4.0

   9 reviews

   Dined on September 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food took a while to come out and one meal came out much earlier than the rest. It was a bit odd.
   

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8. D

   Debra

   Greater Boston

   5 reviews

   1.0

   5 reviews

   Dined on September 22, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   We arrived at 5 pm there were 6 in our party the server came over about 6 minutes later took our drink order took about 10 minutes and she came back with 2 sodas and a water at that time by now it's about 5:15-5:20 (we have tickets to a show at 7) we told her we wanted to order she took our order a few minutes later a gentleman came over with the rest of the drinks. At around 5:40 we ask a manager about our food she said she would check on it it finally came out around 6:30 they brought 5 out of the 6 meals they forgot about one of them we told them we wanted our check cuz we had to leave the food was warm but not hot. Long story short it was horrible so we all left without someone getting their food
   

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9. C

   Curtis

   Rhode Island

   1 review

   3.0

   1 review

   Dined on August 31, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   The atmosphere was fun and we had a good time playing the games. Our server was young and possessed an attitude, we felt like we were bothering her and everything was pretty straight forward. My husband had the Chicken sandwich and French fries and he enjoyed it. I ordered the chicken alfredo pasta which was reheated and swimming in oil, I had to keep stirring it and finally gave up (I didn't send it back or complain about it). The drinks were good and "purposeful" When it was time to pay for our dinner, the server recommended buying a $60 game card she said it was the best value (it did last us about two hours). When she brought the check the card was added to the bill and it increased the expectation of tip. We tipped based in the bill PRIOR to the card being added, because we could've bought our own card 6 feet away from us. When we went to play the games, we got an error message saying the card was inactive and we needed to go see the manager. I went to our server and told her the issue. She actually rolled her eyes, took the card and was complaining about it to another server right in front of me. Eventually they called the manager over and she was able to activate the card amd added some extra chips for the inconvenience. I would go back for drinks and games, but not for the food. We had been to various Dave & Busters previously and they have drastically cut down the menu and drink options. Thank you
   

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10. OT

    OpenTable Diner

    Rhode Island

    1 review

    3.0

    1 review

    Dined on July 6, 2024

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 3

    Best fried pickles I ever had.. I would definitely recommend those. The wings were good and the pretzel dogs were good. My son had the pizza he said it was yummy.
    

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