Del Frisco's Grille - NYC

Review summary

1. A

   Amy

   Alabama

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the filet and it was one of the best steaks I have ever had!!
   

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2. J

   Jed

   Salt Lake City

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Wish we would have seen our server more than 2 times. Other than that, food was good!
   

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3. L

   Leah

   Philadelphia

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food was delicious. Location is amazing especially during the holidays. Hostess was very unwelcoming and unpleasant.
   

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4. S

   Sabha

   Dubai

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best steak we’ve ever had. Service was really quick and efficient. We got there early and they kindly accommodated us by seating us earlier than our booked time. Food was so good. Tim C was our server and even though it was super busy he was very attentive.
   

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5. a

   audrey

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Nous avons très bien mangé même si ça reste cher mais c’est New York !
   

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6. K

   Krissy

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is pricey, but really good. Filet was melt in your mouth!
   

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7. M

   Matthew

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service!! Tim was incredible and the food was great.
   

   • 
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8. S

   Sarahanne

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Arrived at Del Frisco Double Eagle at 4:50 for a 5:15 pm Christmas Day reservation. Checked in with hostess and let her know we were going to be a party of 5, not 6 as originally booked. "No problem, your table will be just a moment" At 5:15 I get a text that my table is ready. When I approach the hostess, she states "you booked Del Frisco Grille, not here" I questioned how she checked us in and let us stand around for 25 min. She stated, "oh well". When I inquire where Del Frisco Grille is I was told a couple of blocks away. I asked for address or directions but was told to "use my phone, it's not difficult." Fortunately, as we were walking to the Grille the hostess called to see if we were on the way. I explained what happened and she assured me that my table would be held while we bobbed and weaved through the crowds on the street. Once there it was a lovely evening. Food and service were great. Perhaps the hostesses at Double Eagle could try to be a little more patient, helpful and kinder like the girls over at The Grille.
   

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9. R

   Robert

   Tampa

   5 reviews

   2.0

   5 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   The server and wait staff were great. Unfortunately, the food was not very good. I ordered a Caesar salad. The salad was very acidity. I also had half chicken that was not seasoned well. This was truly not a great experience.
   

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10. G

    Gayle

    New York City

    3 reviews

    3.0

    3 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 5

    We booked Del Frisco’s for Christmas Day 2024 and figured we were going to pay significant money for an exceptional experience. We were 14 at 2 different tables. Sadly, the cost was significant but the food was hugely unimpressive - fish dry without flavor, steak ok but nothing special, everything a la carte so the check kept growing. Yes, we were in a touristy area but thought the Del Frisco reputation would stand. The restaurant was beautiful and we had 2 great location tables ( I had tipped for them) but the service was just horrendous. Food came out a different times or didn’t arrive at all. No water refilled, multiple requests for things ignored, once we were served the staff disappeared. One kind of wine dumped on top of another in the same glass. Yes, it was a Holiday but they had a limited menu and there were empty tables. The staff did not appear to be working that hard - which, if they were understaffed, I would have been more sympathetic to that. They just needed better training and motivation. I’m writing this more as a comment to management because the restaurant could be extraordinary if they addressed the staff and quality of food. We still enjoyed being together in a beautiful room on a special day but the hype they push in their PR is just that. Wish we’d gone to an iconic NYC steakhouse like Gallagher’s but when Hurricane Milton altered our Florida Christmas plans we were unable to get reservations even in October. When both the food and the service need improvement, it’s hard to recommend Del Frisco’s Grille at Rockefeller Center.
    

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