Diana American Grill

Review summary

1. T

   Traci

   Houston

   24 reviews

   5.0

   24 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Service a bit slow, but food was excellent. Worth a visit
   

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2. B

   Bobbie

   Houston

   6 reviews

   5.0

   6 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love going to Diane American Grill! The food and service is exceptional. My husband is in a wheelchair and they (Carmen) assisted us throughout the show as well as inning back to the theater and taking us to our seats. It was awesome. We ate season ticket holders and dine there every show. They never disappoint!
   

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3. R

   Randy

   Houston

   34 reviews

   5.0

   34 reviews

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous dining experience! Great food, service and atmosphere. A wonderful venue - especially before or after a performance at the Hobby Center
   

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4. M

   Mikey

   Houston

   5 reviews

   3.0

   5 reviews

   Dined on December 27, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We dined here prior to seeing Frozen. The ambiance was nice and generally well-maintained, though the booth had some crumbs and food scraps, which we chalked up to the holiday rush. The service was quick but transactional, likely due to there being only three servers for the entire space. While our server was friendly, they only had time for the basics: taking our drink and food orders, doing a quick quality check, and dropping off the check. We were slightly disappointed that after asking for a box for one of our dishes, they never brought it back after clearing our plates. The food quality varied by dish. The vegetarian option was overcooked and lacked cohesion, featuring a mix of squash, tofu, and quinoa. The beef Bolognese was decent but unremarkable. However, the prime rib was the highlight of the night, with an excellent au jus accompanying it. Overall, this is a safe choice for a pre-show meal at the Hobby Center, but there are better options in the area for the price.
   

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5. P

   Peter

   Houston

   17 reviews

   3.0

   17 reviews

   Dined on December 23, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Our experience was consistent with many other reviewers. The staff gives the impression this is their first day on the job with no training. The food was ok but not great. The best things about this place are the decor and ambiance, and the location adjacent to the theater. Management takes advantage of that by acting like the monopoly that they effectively have. It is an absolute shame that management is so brazenly arrogant. Some examples. I ordered a beer, not even a draft, and they didn't bring it until the end of the meal. He brought the wrong beer even though I had clearly told the waitress I wanted the Elissa IPA multiple times. I stopped him just before he opened it because he had already messed up earlier so I figured I'd save him from having to give me a free beer and get me the right one. My wife's cocktail took almost as long. Meanwhile, my 84 year old mother in law ordered a glass of wine, and they brought a bottle out. I stopped him before he opened it and clearly told him we only ordered one glass. He acknowledged that and said the rest was on the house, and poured us multiple glasses. Every person in our party heard this conversation clearly. There was no misunderstanding. Note that he took the rest of the bottle away. Later, lo and behold, they changed us for a whole bottle. I explained to the waitress what had happened. She was flustered, left, and came back, didn't seem to believe me, but politely changed the charge to a glass like we had ordered. I had the chicken with marsala which was about as good as you could get at Luby's, and nowhere near as food as Carrabba's.
   

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6. M

   Maria

   VIP

   Houston

   21 reviews

   4.0

   21 reviews

   Dined on December 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The food was very good. They were understaffed. Our service provider was working as fast as she could. but she was clearly overwhelmed.
   

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7. A

   Alcira

   VIP

   Houston

   4 reviews

   3.0

   4 reviews

   Dined on December 21, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   An expensive experience for the value of food and customer service.
   

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8. L

   Lois

   Houston

   2 reviews

   4.0

   2 reviews

   Dined on December 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The dishes were not cleared from the table before we paid and left. More service in that regarded would seem to be expected. The service was fine otherwise.
   

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9. K

   Kiki

   Houston

   3 reviews

   5.0

   3 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favorite places to eat when attending a show at the Hobby Center. The food is always great and the staff is friendly and welcoming.
   

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10. c

    cody

    Houston

    6 reviews

    5.0

    6 reviews

    Dined on December 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food great time! Enjoyed the show too will definitely be back
    

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