Dining Services at Arlington Hotel

Review summary

1. K

   Kate

   Little Rock

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We went to the thanksgiving buffet. They were an hour and ten minutes behind on getting us seated. The food was good but the service was scarce. We were always waiting on more clean plates. Foods weren't refilled fast enough - we waited for quite sometime for stuffing. Our waitress was nice but just seemed preoccupied with all the chaos of the evening. I think we would go back on a regular night but for the thanksgiving special it seemed they were under equipped for the service you'd have expected for what you paid. They also had carving stations and I watched one of the men carving the brisket have his gloves on, reach into the top jar, removed the money, stuck it in his pocket, & return to serving food without changing his gloves 🤢... I did not get brisket
   

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2. V

   Von

   Houston

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   The pre-dining experience was somewhat chaotic- we checked in without incident, but the lobby was very noisy and crowded, and they were calling parties over a loudspeaker. Once seated, we had a pleasant experience. Romeo, our host, was delightful. The food was uneven- some was excellent, some was not very good, but there was enough that was good to make up for the bad. Service was adequate. I think we would dine here again for a special occasion, overall it was a nice experience.
   

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3. R

   Robert

   Little Rock

   4 reviews

   2.0

   4 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 2

   The Thanksgiving buffet food was very good. We waited 40 minutes past our reservation time for a table. It was very cold at our table. The server was friendly and hard working but forgot a glass of wine we ordered. All in all it was OK, but pricy at $200 ( with tip ) for 3.
   

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4. R

   Roger

   Houston

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely way to spend Thanksgiving. The turkey was delicious and moist the prime rib carvery was just as juicy and delicious. All the trimmings were delicious as well though the mash potatoes were not really all that but everything else was nice. Full salad options along with shrimp and fruit! I enjoyed the dessert options of key lime tarts pecan pie. Chocolate cake left a bit to be desired but overall very happy with the ambiance and the quality!
   

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5. T

   Tresa

   Little Rock

   17 reviews

   3.0

   17 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Though, the selection was excellent, the food was disappointing. The turkey, however; was perfect. I’m sure it was difficult to keep the food stocked with the number of meals served. I was in line 3 times to try the turkey. The salad, smoked salmon, cheese display, bread were good. Though, on the menu, there was no blackened Mahi Mahi. The desserts were not good at all. The service provided by Izzie was excellent. We will not plan Thanksgiving there again.
   

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6. R

   Roger

   Washington DC

   11 reviews

   5.0

   11 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent brunch buffet. Great omelet station, crepe station, and prime rib station. Coffee, tea, and water is included in the price. It was set out elegantly, and there was almost too much to try! Meats included prime rib, pork osso-bucco, duck confit, chicken, red snapper, salmon, bacon, and sausage. Gravy and biscuits very good. They also had french toast and waffles. Plenty of vegetables, salad bar, and really, really good deserts. Oh... live music as well. Great service. Great value for what they charged... they need to really market more...such a deal.
   

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7. L

   Laekyn

   Little Rock

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone was so kind! We loved it! I’m so thankful to have gotten to meet everyone.
   

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8. R

   Ron

   Dallas

   1 review

   4.0

   1 review

   Dined on November 10, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Food was good but too much emphasis on dinner type items which was to heavy for a brunch. Was hoping for pastries, different types of salads, and more breakfast type items.
   

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9. A

   Amy

   Little Rock

   1 review

   1.0

   1 review

   Dined on November 3, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Made reservations in advance. Maybe 6 other tables there. Didn’t utilize all staff in order to provide quality service. Should have had host helping if understaffed. Waited 45 Min for our bottle of wine to be brought to table and then they forgot to uncork it. Got crab cake in 20 min but no silverware and it was Luke warm. Flavor was good though. We could see things were getting worse so we just asked for check for what we got and didn’t want to order main course. Very poor service with poor management.
   

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10. S

    Steven

    Little Rock

    1 review

    3.0

    1 review

    Dined on October 25, 2024

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 4

    We loved the “experience”, but the food quality for the seafood buffet was not worth $45 per person. It was really bland; we cook better at home.
    

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