dipdipdip Tatsu-ya

dipdipdip Tatsu-ya reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Denise VIP

   Austin1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Not attentive, phone not functioning when called to set up birthday. Not a facilitating establishment.
   

   dipdipdip Tatsu-yaResponded 2 days ago

   Hello Denise, We are sorry to hear that you were not able to get a hold of us for your birthday plans. Our business is open Wednesday- Sunday from 5 PM to 10 PM, and 5 PM to 11 PM on weekends. If you attempted to reach us on our closed days or times, there is sadly no one available to take your call. However, if you leave us a voicemail or even email us, we are more than happy to reach back out to you! We are glad to see that you enjoyed your dining experience and hope to make any special accommodations easier for you in the future.
   

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2. m

   mike VIP

   Austin23 reviews

   4.0

   Dined on April 4, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great experience. Solid food. Just wish the neighbors weren’t on top of us
   

   dipdipdip Tatsu-yaResponded on April 5, 2025

   Thank you so much for visiting us! We are happy to hear that you enjoyed your experience, and look forward to taking care of you in the future.
   

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3. OT

   OpenTable Diner

   Orlando2 reviews

   3.0

   Dined on March 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Very much enjoyed the ambiance and unique menu. This was our first time to the restaurant, which we told the waitress, she made zero effort to make suggestions or offer any guidance on the menu other than “drinks are on the back”. When the runner brought out the food he told us to cook it for a specific amount of time, but used a time measurement neither my partner or myself were familiar with. When I kindly asked him to explain what that measure of time was as it was our first visit, he said “a circle 8” then walked away. Still have no idea if that meant 8 seconds or as long as it would take to do a circle 8 motion the hot pot. We spent over $250 and left hungry. Was a unique experience I’m glad we tried, but we won’t be returning. Normally this family of restaurants does such a great job with customer service, so still surprised by how bad it was. Maybe we just aren’t posh enough to eat at this establishment and fully appreciate it. Also want to note that the check-in process was easy and those two individuals were extremely friendly and helpful. Wish I could say the same for everyone else.
   

   1 person found this helpful

4. CL

   ClaudiaL

   Austin3 reviews

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service from the minute you walk in. Food fresh and delicious! It should be on everyone’s repeat list.
   

   dipdipdip Tatsu-yaResponded on March 14, 2025

   Thanks for the feedback, ClaudiaL! We're thrilled to hear that you enjoyed your dining experience at dipdipdip Tatsu-ya. It's wonderful to know that our fresh and delicious food hit the mark for you. We're grateful for your kind words and look forward to welcoming you back soon!
   

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5. J

   Jenniffer

   Austin1 review

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was delicious as always and we’ll definitely be back!
   

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6. SB

   SamB VIP

   Austin7 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Even with the recent menu changes, it’s still unforgettable. And although the timing of certain dishes occasionally felt lopsided, it balanced itself out by the end.
   

   dipdipdip Tatsu-yaResponded on March 14, 2025

   Thanks for the review, SamB! We're thrilled to hear that you enjoyed your visit to dipdipdip Tatsu-ya despite the recent changes. We're glad to know that our balance made up for any lapses in timing. Your kind words about our food and service are greatly appreciated. We look forward to welcoming you back soon. Best, The Management Team
   

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7. H

   Hope

   San Diego3 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So Fun, kids loved the experience too. Great service and decor.
   

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8. M

   Mark

   Austin4 reviews

   4.0

   Dined on February 21, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   You get what you pay for. Bring your wallet though.
   

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9. J

   James

   Charleston5 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Wonderful place to grab dinner on a date. Very energetic.
   

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10. A

    Anthony

    Houston1 review

    3.0

    Dined on February 14, 2025

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 2

    Do not get the omakase. It’s a gentrified version of hot pot that taste mid at best. Plus the value that you’re getting is terrible. The appetizers and the rice + broth was def better. Overall I would give it a 1/2 stars.
    

    1 person found this helpful