Double Zero

Review summary

1. B

   Brianna

   Atlanta Metro

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   I usually don’t leave negative reviews, however my experience was very disappointing considering all the positive things I’ve heard about this place. Upon my arrival I was greeted by Frank( who is the only one who really seemed to care about my experience so big shout out to him. He’s the only reason I didn’t give 1 star), he sat us and accommodated my son. But from here is when everything goes downhill. I wasn’t greeted by a server for almost 10 minutes and then a male manager popped up and gave me a “sorry about that” apology and quickly took my order. Another 5 to 10 minutes pass and then finally a lady ( I want to say her name is Casey but I’m not sure) greets me and tells me she’s my server and asked if I had my order taken already. I tell her yes and she’s leaves with no other questions. It seems like there was no communication between staff whatsoever. No one asked if we had allergies. Which is a major red flag. I asked that the kids food come out first and instead they sent the meatballs. Which were ice cold. Atp the server has yet to come check back with us so I have to ask the bussers to find her. Another manager comes to the table and apologizes for the meatballs. She gets them remade. Honestly by now I’m over it. It feels like I’m a burden and not a paying guest there. My sever comes back towards the end of my food and atp I just want to leave so I ask for box and a check. Once again just a very disappointing experience all together. Customer service goes hand in hand with this type of business and they failed to meet that mark ! But thank you again Frank for being the silver lining in such a negative experience
   

   Is this helpful?

   Report
2. C

   Carol

   New York City

   13 reviews

   vip
   5.0

   13 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We are never disappointed eating at our neighborhood restaurant. Excellent service, friendly employees and delicious food!! Still hoping that they change the chicken piccata to a more traditional dish (without bone).
   

   Is this helpful?

   Report
3. T

   TONI

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My first cocktail making class, but not my last. Informative. Fun. Tasty.
   

   • 
   • 
   • 

   Is this helpful?

   Report
4. K

   Kara

   Atlanta Metro

   12 reviews

   5.0

   12 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came for the Fall Coctail class, stayed on for dinner! Cocktails were delicious, teacher was great, dinner was fantastic- we will be back! In fact, don’t book the cocktail class (limited we think to ~10) so I can get tix! 😉
   

   Is this helpful?

   Report
5. LT

   LoveTastyFood

   Atlanta Metro

   11 reviews

   vip
   5.0

   11 reviews

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love all the restaurants from this group. Our only suggestion has been to provide few more vegetarian options on the menu.. Thanks
   

   Is this helpful?

   Report
6. B

   Bethany

   Washington DC

   1 review

   5.0

   1 review

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always loving to double zero. Exceptional food and service.
   

   Is this helpful?

   Report
7. LK

   LisaK

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the greeting when we first arrived, service from all staff(they all helped each other) to the food quality and ambiance, amazing! We will be back.
   

   Is this helpful?

   Report
8. N

   Nikki

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on November 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I attended the Pizza Making class and didnt know I would enjoy myself the way I did. The instructor was so nice and knowledgeable! The process was so fun! And the pizza was GREAT! Will defintaley make another class in the near future and the Blood Moon cocktail was on point!
   

   Is this helpful?

   Report
9. N

   Nikki

   Indiana

   1 review

   vip
   5.0

   1 review

   Dined on November 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The pizza making class was great! The instructor was very knowledgeable and you can see the enthusiasm on his voice about what he does. This is my second time and each time I had a good time.
   

   • 

   Is this helpful?

   Report
10. L

    Laurie

    Western NC

    1 review

    5.0

    1 review

    Dined on October 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The cauliflower appetizer is always a favorite. Pizza was delicious. A perfect evening for autumn al fresco dining where the noise level is wonderfully low. Excellent service with an experienced waiter wanting nothing but to please.
    

    1 person found this helpful

    Report