Doyles Irish Pub

Review summary

1. J

   Josh

   Detroit

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Oh, we had such a wonderful time at Doyle’s Irish Pub for their Santa brunch! We got married at St. John resort and it has been a few years and we brought our 1 year old with us along with our friends. Wonderful holiday decoration, friendly staffs, and just so accommodating and so sweet! Appreciate the touch of Santa photos. Also really love the cause of 100% profit goes towards Pulte Family Foundation to support others in need!
   

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   Doyles Irish PubResponded 1 day ago

   Thank you so much for your review, Josh! We are so happy you were able to join us for our breakfast with Santa event and that you got some great pictures. We are very proud to be a humanitarian resort and give back, especially this time of year. We hope you will come back and see us soon; we have more great events to come!
   

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2. c

   chris

   VIP

   Grand Rapids

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   poor service had to ask for our waiter a few times.
   

   Doyles Irish PubResponded 2 days ago

   Hello Chris, my name is John and I am the General Manager here at Doyles. I wanted to personally apologize for the poor service you experienced during your visit. I will reach out privately with my contact information if you have anything specific about service that may help us in the future. We hope that you will come see us again, we will make sure your service is top-notch!
   

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3. C

   Cliff

   VIP

   Essex

   37 reviews

   2.0

   37 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Second visit here. A very nice setting beautifully decorated but it doesn’t quite get there. The food is good, not great but OK. The serving staff are polite and helpful but there is clearly no management oversight. The gin and tonic was just soda water. The salt on the table was empty and when we asked for salt the server checked three from other tables, were empty before he found one with salt in it. Anyone going tomorrow will find five empty salt dispensers. A clear sign of no management oversight. The Hostess girls were completely detached and disinterested. Could be somewhere to go back to, but needs to have a management presence there to make it somewhere you would want to return to Cliff Dawson
   

   Doyles Irish PubResponded 2 days ago

   Hello Cliff, my name is John and I am the General Manager here at Doyles. I am very sorry for your experience during your visit and for the issue with your drink. There are no excuses for those kinds of oversights, and I assure you they will be dealt with and improved. We are fairly new and feedback like this is very valuable to us as we seek to improve and become an amazing pub. I will reach out personally with my information as I'd love to hear any feedback you have and invite you back to Doyles so you can see the improvements firsthand. Thank you again for your review!
   

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4. Y

   Yvonne

   Detroit

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Servers were very personable, friendly, and helpful!
   

   Doyles Irish PubResponded 2 days ago

   Thank you for your review, Yvonne! Our staff is amazing, and I will be sure to pass on the kudos.
   

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5. J

   James

   Detroit

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Friendly professional waitress. Food was very good.
   

   Doyles Irish PubResponded 2 days ago

   Thank you so much James for your excellent review. We are so happy you had a great time and hope to see you again for more fun soon!
   

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6. K

   Kelli

   Detroit

   7 reviews

   5.0

   7 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and drinks. The atmosphere is wonderful. It's casual with a fun Irish theme. We had the Passion Fruit Martini which was one of the best martinis I've ever had. I had the Vegan Crab Cakes. I'm thrilled that the restaurant has vegan options. My daughter had the Revitalized Bowl with chicken. It was big enough that she took some of it home. I will be back again...weekly
   

   Doyles Irish PubResponded 2 days ago

   Thank you so much for your excellent review. We are so happy that we were able to make your experience special and we hope to see you again soon!
   

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7. P

   Paul

   Detroit

   1 review

   4.0

   1 review

   Dined on December 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nice atmosphere, food was very good. Soup portion could be large for price.
   

   Doyles Irish PubResponded on December 7, 2024

   Thank you for your review, Paul! I am glad you enjoyed your visit with us, we hope to see you back soon!
   

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8. OT

   OpenTable Diner

   Detroit

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very nice laid back place (not in prime golf season) to enjoy Sunday brunch.
   

   Doyles Irish PubResponded on November 19, 2024

   Thank you very much for the review! We hope to see you back at Doyles again soon.
   

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9. J

   Jim

   VIP

   Detroit

   7 reviews

   4.0

   7 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   I definitely will go back. I thought the food was great and well priced. It is mostly comfort food, so there are not many healthy choices, but I was fine with this. The service was a little lacking, though the server was friendly and seemed to know the menu. You would order another drink it it could take 20 to 30 minutes for it to come back. The same drink was served in different sized glasses and the excuse was that they ran out of the other glasses. We had cashed out and we decided to order another drink so I paid cash for it. She said that she would bring my change and 45 minutes later it had not been brought back and it was not my intention to give her a 40% tip on those drinks, but we just left rather than try to make a fuss.
   

   Doyles Irish PubResponded on November 17, 2024

   Hello Jim, thank you for the review! I apologize for the service issues and for you not getting your change back, that is obviously unacceptable. We are working hard to improve here so we truly appreciate your feedback as we look to strengthen our service standards. We will do our best to make it a better experience for you next time. Thanks again!
   

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10. B

    Bill

    Detroit

    3 reviews

    2.0

    3 reviews

    Dined on November 16, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 5

    Very disappointed in our experience. We sat for 20 minutes before anybody even came and turned over the water glasses. And it was another 20 minutes until we ordered drinks.. we were the last ones in the restaurant when our food actually showed up. And an Irish pub I would expect a Reuben sandwich to be toasted and not grilled. A good Ruben has to be done on the griddle. Not in the toaster.
    

    Doyles Irish PubResponded on November 17, 2024

    Hello Bill, my name is John Postgate and I am the General Manager at Doyles. I am very sorry about your wait here at Doyles. Although we have made strides here recently, having this type of experience is unacceptable. I will reach out privately if you'd like to discuss more details about your visit. I would love to invite you back so you can have an amazing visit.
    

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