Dua Trattoria

Review summary

1. C

   Chelsea

   Dallas

   15 reviews

   vip
   3.0

   15 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Last night, I visited Dua Trattoria in Frisco with a party of five for a 7 PM reservation. Upon arrival, I was told there would be a 20-minute wait, which was confusing as I had a reservation. After I asked for clarification, we were seated immediately at a large booth—an odd experience that didn’t start the evening off well. After being seated, I waited quite a while for a server to arrive. When he did, I ordered a bottle of wine and five waters, but it took quite some time for them to arrive. To his credit, our server was clearly overwhelmed, handling far too many tables without adequate support. I empathized with him and did my best to remain patient. Once my group arrived, we immediately noticed how loud the noise level was. We were seated in one of the side rooms, which was filled to capacity. The room's structure amplified the noise, making it almost impossible to hold a conversation. While this wasn’t entirely the restaurant’s fault, it definitely hindered our overall experience. The pacing of the meal was also an issue. It took 45 minutes for our salads to arrive, and another 25 minutes after that for the main courses. While the food itself was enjoyable—everyone in my party liked their dishes—the long waits were frustrating. My chicken parmesan was tasty but needed a bit of salt to bring out the flavors. Once seasoned, it was great. My child’s chicken alfredo was delicious but surprisingly featured large chicken tenders that required cutting, which felt a bit out of place for the dish. Overall, for the price, the food was good, and our server did his best under challenging circumstances. However, the extended duration of the meal (two hours) and the difficulty in holding a conversation due to the noise level were significant drawbacks. If I return, I’ll aim for outdoor seating (weather permitting) or a table in the main dining room, where I suspect the acoustics may be more forgiving.
   

   Is this helpful?

   Report
2. M

   Mahmud

   Dallas

   392 reviews

   4.0

   392 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We loved the open feel of this place with high ceilings and subdued lighting. The table as split on the Calamari and Shrimp appetizer - one person thought it was great, but another felt it was too chewy. The Branzino with capers, lemon sauce, potatoes and arugula salad was amazing. The meat lasagna had way too much cheese. Our server Arsim provided excellent and friendly service throughout our meal. We are looking forward to returning here again to try other dishes.
   

   Is this helpful?

   Report
3. W

   Wendy

   Dallas

   52 reviews

   vip
   4.0

   52 reviews

   Dined on November 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our waiter was attentive without being annoying. This is a lovely and comfortable restaurant. We all liked the sleek, modern look. There were enough tables spaced far enough apart, so that it was easy to hold quiet conversations. The menu is not the usual Italian fare, with several dishes that included balsamic or feta cheese. It's fun to try something new, but I missed having a few tomato saucy options. The prices were reasonable, although the portions were a little on the small side. The complimentary bread and oil were tiny, thin and not refilled. Everyone enjoyed their meal and the baklava cheesecake was wonderful. The chicken parmigiana was a hit.
   

   Is this helpful?

   Report
4. J

   JENNIFER

   Dallas

   25 reviews

   vip
   5.0

   25 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food. I wish we would have taken pictures, but we are everything before we thought to take pictures. It was half price wine night and they had excellent options for wine. We started with the meatballs and the sauce and the garlic toast that came with it were wonderful. My husband had the meat lasagna and added the Jimmy’s sausage; I opted for the salmon and shrimp special that came with basil risotto. My husband loved his lasagna and the salmon, shrimp, and risotto were cooked perfectly. We will definitely be back!!!
   

   Is this helpful?

   Report
5. g

   genelie

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The portion sizes were prefect - not too much, not too little. We finished everything on our plate without feeling overstuffed. It’s a fantastic spot to try something new. We ordered Burek, flaky, savory, and satisfying. I highly recommend it. We even had room for dessert, which was a nice way to end the meal.
   

   Is this helpful?

   Report
6. D

   Deborah

   New York City

   4 reviews

   3.0

   4 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   While the food was good, the musician was entirely too loud and he was awful! It made the dining experience almost unbearable.
   

   Is this helpful?

   Report
7. K

   Kay

   Dallas

   3 reviews

   vip
   2.0

   3 reviews

   Dined on November 10, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   The country music was so loud we couldn’t talk to those at our table. Who has country music at an upscale Italian restaurant…we have dined at Dua many times and the service and food quality has declined. I had the Tre Funghi which came with Polenta yet it was hard and full of large lumps. Our guests did not finish their Sea Bass as it was not even warm and raw I doubt we will go back.
   

   Is this helpful?

   Report
8. H

   Hiral

   Dallas

   1 review

   3.0

   1 review

   Dined on November 9, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great service and ambiance! But food was just okay, nothing special or keep you coming back.
   

   Is this helpful?

   Report
9. B

   Blake

   Dallas

   37 reviews

   vip
   5.0

   37 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This is our second time to the restaurant. We loved it even more the second time. Every single staff member was fantastic, gracious and friendly. The food was extraordinary. Can’t wait to go back.
   

   Is this helpful?

   Report
10. C

    Carolyn

    Dallas

    6 reviews

    vip
    5.0

    6 reviews

    Dined on October 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We ate there on a Monday night… in a booth in the bar. Lovely experience. Angelica was wonderfully attentive and gracious. Thx for a great start to the week. Music was low. 🙏💕
    

    Is this helpful?

    Report