E3 Chophouse | Nashville

Review summary

1. V

   VICTORIA C. KNOTTS

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant was delicious. Thoroughly enjoyed ourselves. Wonderful atmosphere Morgan was even better with her Customer Service 
   

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2. A

   Angela

   Nashville

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really enjoyed the food. Different experience with the menu options and availability. But the choices I made were amazing! The staff was exceptional very friendly and accommodating.
   

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3. K

   Kyle

   Milwaukee

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food was very good. Great atmosphere. Would definitely go again.
   

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4. D

   Damon

   Nashville

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food and atmosphere are fantastic. Always is and could not recommend enough. For a negative: Hostess was uncaring and rude. You could tell she did not want to be there nor help anyone. Waitress took quite awhile to greet us and take at least a drink order. Beyond those two people, everything else was great.
   

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5. J

   Joseph

   VIP

   Nashville

   7 reviews

   3.0

   7 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   They are not as consistent as I would like. We’ve had some great meals at E3 but this time was just so-so…and at their current prices, so-so doesn’t cut it. Appetizers were too slow coming out (“ticket was lost”?) and prep was poor after they rushed them. Manager comped—appreciated—but still a bad impression. Steaks were good.
   

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6. C

   Christine

   VIP

   San Francisco

   29 reviews

   3.0

   29 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   First. We were seated without drink menus. We had to ask for them. Twice. The waitress was kind but she seemed overly concerned about filling everyone’s waters then seeing if we needed anything. Second. The wine list was great but our first three choices you didn’t have. Kind of disappointing as I made my reservation based off your wine list on line. Also. The sommelier was in a tee shirt. He didn’t pour the wine and the waitress didn’t serve it properly. A tasting pour should be a splash not half a glass and for the cost of a bottle it should be decanted like other tables received. We did not get it decanted. Finally I had the gnocchi and my husband had the filet. Both meals were ok. The gnocchi dish only had six pieces of gnocchi in it and the squash was under cooked. I really wanted to like it. The place is beautiful and very cozy for a couples night out. Just disappointed.
   

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7. K

   Kevin

   Detroit

   2 reviews

   1.0

   2 reviews

   Dined on December 13, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Not sure if it was a bad night, I’ve been here many times and always looked forward to coming back. This visit took that desire away for the foreseeable future. Of note: The light shining from the street is obnoxious and should have a curtain to protect against retina burns. Rare steaks are served medium here While I appreciate allergy modifications, removing the titled ingredient isn’t really a mod, at least give a heads up that it will be a different dish than expected. (Creamed spinach without cream is spinach)
   

   E3 Chophouse | NashvilleResponded 2 days ago

   Dear Kevin, Thank you for taking the time to share your thoughts about your recent visit. I’m deeply sorry to hear this experience didn’t meet the high expectations set by your previous visits. I regret that your steak wasn’t prepared as ordered and that the allergy modification didn’t meet your expectations. Your note about the streetlight is also important, and I’ll be looking into solutions to ensure it doesn’t impact the dining experience for you or other guests. Your feedback is invaluable, and I hope we can regain your trust. Please don’t hesitate to reach out to me at (615) 301-1818 if you’d like to discuss this further or give us another chance to provide you with the experience you’ve always enjoyed in the past. Sincerely, Robert Kilborne General Manager E3 Chophouse Nashville
   

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8. g

   gordon

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience, great food! Great Service!
   

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9. C

   Carole

   Tallahassee

   42 reviews

   5.0

   42 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waiter Nate was amazing - so attentive to our needs. The steaks at E3 are perfection - my sister and I both got the 8 oz Filet. The Brussels Sprouts and Mac & Cheese in cast iron skillets were delicious as was the Butternut Squash soup.
   

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10. J

    Jeff

    Des Moines

    2 reviews

    3.0

    2 reviews

    Dined on December 8, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    Atmosphere was good and the people were nice, but they were understaffed. It took a long time to meet our waiter and even longer to get our drinks and food. We witnessed two tables leave before they ordered, something we considered ourselves before we met the personable young man who would wait on us. The entree was served at the same time as the salad course. The food had potential but needed more seasoning and wasn’t as hot as we would have liked. As previously stated the staff was nice and they visited our table to apologize but overall we were underwhelmed by our visit.
    

    E3 Chophouse | NashvilleResponded on December 8, 2024

    Dear Jeff, Thank you for taking the time to share your feedback about your recent visit. I’m glad to hear you enjoyed the atmosphere and found our staff to be kind and personable. However, I want to sincerely apologize for the delays in service and the issues with food timing and temperature that left your experience underwhelming. Being understaffed is not an excuse, and I regret that it impacted your evening. I appreciate your patience and understanding during your visit, and I’d love the opportunity to provide you with a better experience in the future. Please feel free to contact me directly at 615-301-1818 if there’s anything we can do to make this right. Thank you again for your valuable insights. Sincerely, Robert Kilborne General Manager E3 Chophouse Nashville
    

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