Earls Kitchen + Bar - 16th Avenue - Calgary

Review summary

1. L

   Les VIP

   Calgary10 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   nice atmosphere and good service. Food always good.
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded 1 day ago

   Hello Les, Thank you for the fantastic rating! Looking forward to serving you again soon! Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

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2. C

   Cynthia

   Calgary2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Carson was great. They even sang happy birthday.
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded 1 day ago

   Hello Cynthia Thank you for your amazing review! We're so glad our team could provide you with great service. Your feedback means a lot to us, and we'll be sure to share it with Carson. We can't wait to serve you again! Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

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3. T

   Tamar VIP

   Calgary7 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   I eat at Earls at all locations frequently throughout the city mostly to meet with clients for lunch (quite often twice a week) Today the salad I always order (sante fe) was half the size. Noticeable and quite disappointing. I almost ordered another one to take home with me. The host and hostess were great but our waitress seemed stretched and not exactly happy. We had to chase someone down after waiting about 30 minutes to get her attention (unsuccessfully) to pay the bill. I really don’t like complaining but another thing. Due to an error on an Earls order from door dash a while back I noticed a $14 credit for a future order from earls on my door dash account. I was very pleased to see this. I went to order from Earls last night and it had vanished. I had a chat with a door dash rep and he said it was never there but I’m not crazy. It was there for a few weeks (maybe longer) and then suddenly gone. I asked him if they expire and he said he checked and it was never there. Again, not crazy. It was there and then suddenly disappeared. Appreciate the opportunity to leave comments as I’m a regular for business and pleasure and I would assume the info is also appreciated. Thank you!
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded 5 days ago

   Hello Tamar, Thank you for your feedback. We're genuinely sorry to hear that your recent experience wasn’t up to the standards you’ve come to expect from us. As a regular guest, your satisfaction is incredibly important to us. We’d love to learn more about what went wrong and how we can make it right so feel free to reach out to me at clara.blatz@earls.ca so I can rectify this issue. Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

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4. B

   Bear

   Calgary6 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hands down the best location in Calgary!! 10/10 will be back
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded 6 days ago

   Hello Bear, Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with us. We look forward to welcoming you back soon! Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

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5. S

   Scott

   Calgary3 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service as always and overall a very pleasant staff
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded 6 days ago

   Hello Scott, Thank you for the fantastic rating! Looking forward to serving you again soon! Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

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6. B

   Bear

   Calgary6 reviews

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food! Amazing service, overall a fantastic restaurant
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded 6 days ago

   Hello Bear, Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with us. We look forward to welcoming you back soon! Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

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7. L

   Leah

   Calgary2 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We go to this Earl's often and always have a great experience with the staff. The food was quite good, and I was good with the noise level because we chose to sit in the lounge. The restaurant and bathrooms were clean and well maintained. I would recommend it.
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded on March 2, 2025

   Hello Leah, Thank you for your amazing review! We're so glad our team could provide you with great service. Your feedback means a lot to us, and we'll be sure to share it with them. We can't wait to serve you again! Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

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8. JB

   JBad2014

   Calgary14 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, thanks to Hailey! Food was also a delish. We shared truffle parm fries, Citrus Noodle salad with tuna, crispy prawn sushi tacos, and the creme brule.
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded on March 2, 2025

   Hello, Thank you for your amazing review! We're so glad Hailey provided you with great service. Your feedback means a lot to us, and we'll be sure to share it with her. We can't wait to serve you again! Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

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9. OT

   OpenTable Diner

   Calgary2 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely service and great staff! Thoroughly enjoyed our food selections!
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded on March 7, 2025

   Hello, Thank you for the fantastic review! Our team works hard to provide an exceptional experience, and it's great to know that it paid off. We hope to see you again soon! Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

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10. M

    Michelle

    Calgary5 reviews

    5.0

    Dined on February 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server Sophie was very sweet and attentive! The staff was so friendly and the food was delicious!
    

    Earls Kitchen + Bar - 16th Avenue - CalgaryResponded on February 24, 2025

    Hello Michelle, Thank you for taking the time to share your experience! We're so happy to hear that Sophie provided excellent service. It means a lot to us, and we'll make sure to let her know. Looking forward to your next visit! Clara Blatz Guest Experience Manager clara.blatz@earls.ca
    

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