Earls Kitchen + Bar - Crossroads - Edmonton

Review summary

1. B

   Betty

   VIP

   Edmonton

   17 reviews

   5.0

   17 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food is always consistently good at Earl’s. I had the Citrus noodle bowl and the soya glazed chicken. It was OK but not one of their best. I understand costs have increased, but wow! The prices are eye catching!
   

   Earls Kitchen + Bar - Crossroads - EdmontonResponded 1 day ago

   Hello Betty, Thank you for taking the time to review our location. We are thrilled you had a 5 star experience and we look forward to hosting you again in the near future. Kind Regards, Natalia Raskovic - Guest Experience Manager natalia.raskovic@earls.ca
   

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2. S

   Shafin

   Las Vegas

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our family had a great time and food is always consistent. The service we recieved was amazing. Thank you to the Earls Team
   

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3. D

   Dawn

   Calgary

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love going here for lunch or dinner. The FOH staff is always on point and attentive. It makes being there so enjoyable. The BOH staff is so consistent with the food, you are never going to get something wrong. My fave Earls in Alberta. Dawn
   

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4. D

   Dennise

   VIP

   Edmonton

   12 reviews

   5.0

   12 reviews

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for Happy Hour and for a Birthday Celebration. I'm a little embarrassed to say that we were not as attentive as we could be but the wait staff was so forgiving and accommodating. Food was great, shared a bunch of small plates. Birthday girls received a nice bday dessert.
   

   Earls Kitchen + Bar - Crossroads - EdmontonResponded on January 16, 2025

   Hello Dennise, Thank you for taking the time to review our location. We are thrilled to hear you had a 5 star experience and we look forward to hosting you again in the near future! Kind Regards, Natalia Raskovic - Guest Experience Manager natalia.raskovic@earls.ca
   

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5. T

   Trevor

   Edmonton

   2 reviews

   3.0

   2 reviews

   Dined on January 1, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Service was very slow. Booked 2 weeks in advance for a large party, 12. Manager called day of to see if splitting us into 2 tables was ok or if we preferred 1 table in their private area. Of course chose 1 table. They then squeezed 12 into a space for 10 with tables pushed together that were different sizes and heights. Most of the food was not hot although good flavours. Burger was medium rare at best. It’s been a while since I have been to Earls and this confirmed why. Won’t be back until this memory fades again.
   

   Earls Kitchen + Bar - Crossroads - EdmontonResponded on January 5, 2025

   Hello Trevor, Thank you for taking the time to review our location. I am very sorry to learn of your poor experience as this is by no means our standard. We truly value your feedback, and we will look into the issues you've raised regarding both the service and the seating arrangements. Our team strives to serve all our dishes at their best, and we’ll ensure this feedback is shared with our kitchen staff so we can improve going forward. Sincerely, Natalia Raskovic - Guest Experience Manager natalia.raskovic@earls.ca
   

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6. A

   Aidan

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My experience at Earl's was exceptional, thanks to the fantastic service and inviting atmosphere. From the moment we walked in, the staff greeted us with warm smiles and made us feel right at home. The ambiance was modern yet cozy, with a great energy in the space that struck the perfect balance. Our server was attentive without being overbearing, checking in just the right amount of times and offering helpful suggestions. The pacing of our meal was spot-on, and we never felt rushed. All in all, the overall vibe and service at Earl's made it an enjoyable experience, and I can’t wait to return!
   

   Earls Kitchen + Bar - Crossroads - EdmontonResponded on January 2, 2025

   Hello Aiden, Thank you for taking the time to review our location. We are thrilled you had a 5 star experience and we look forward to hosting you again in the near future. Kind Regards, Natalia Raskovic - Guest Experience Manager natalia.raskovic@earls.ca
   

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7. S

   Sarah

   Edmonton

   2 reviews

   4.0

   2 reviews

   Dined on January 1, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food was decent, little pricey and small portions. Server did a good job, but was newer and should’ve come back to check on us more. Had to wait for drink refills and then the bill.
   

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8. S

   Susan

   Edmonton

   1 review

   5.0

   1 review

   Dined on December 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, value for money great food and ambiance!! Love this Earls !!
   

   Earls Kitchen + Bar - Crossroads - EdmontonResponded on December 30, 2024

   Hello Susan, Thank you for taking the time to review our location. We are thrilled you had a 5 star experience and we look forward to hosting you again in the near future! Kind Regards, Natalia Raskovic - Guest Experience Manager natalia.raskovic@earls.ca
   

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9. M

   Murray

   VIP

   Las Vegas

   94 reviews

   5.0

   94 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   At such a busy time of the year, the Earl’s staff at the Crossroads were once again amazing. Tashya thank you for such great service. As always the food was fresh and well prepared . Thank you to all and a Merry Christmas!
   

   Earls Kitchen + Bar - Crossroads - EdmontonResponded on December 26, 2024

   Hello Murray, Thank you for taking the time to review our location. We are thrilled you had a 5 star experience and we look forward to hosting you again in the near future. Kind Regards, Natalia Raskovic - Guest Experience Manager natalia.raskovic@earls.ca
   

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10. L

    Lincoln

    Edmonton

    1 review

    3.0

    1 review

    Dined on December 21, 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 5

    Our experience at this location. Only 1 server for a large section. We had to wait and ask for coffee refills, one of the orders was wrong. The employee did his best, being Christmas times many families are gathering and better planning and staff available would help.
    

    Earls Kitchen + Bar - Crossroads - EdmontonResponded on December 22, 2024

    Hello Lincoln, Thank you for taking the time to review our location. We’re sorry to hear that your visit was impacted by longer wait times and a mix-up with your order. We will be reviewing our staffing and planning to ensure that future visits are smoother and more enjoyable for all our guests. We hope to have the opportunity to serve you again soon under better circumstances. Sincerely, Natalia Raskovic - Guest Experience Manager natalia.raskovic@earls.ca
    

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