Earls Kitchen + Bar - Langley

Review summary

1. W

   Will

   Vancouver

   10 reviews

   4.0

   10 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   It was ok nothing special food was just ok nothing special and not as good as it usually is service was average at best
   

   Earls Kitchen + Bar - LangleyResponded 5 days ago

   Hello Will, Thank you so much for taking the time to write us a review on your visit with us. I am glad you enjoyed your experience. If you have any additional comments or feedback for us that would have created a 5 star experience, Please don’t hesitate to email me at - maddy.bradley@earls.ca Maddy Bradley, Assistant Guest Experience Manager
   

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2. S

   Stephanie

   Toronto

   1 review

   5.0

   1 review

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As per usual amazing service went above for my friends bday and made sure we were having a great time! never disappointed when i leave this earls!!
   

   Earls Kitchen + Bar - LangleyResponded on November 21, 2024

   Hello Stephanie! Thank you so much for taking the time to write us a review on your visit with us. I am so glad you enjoyed your experience. We look forward to hosting you again soon, Kiley Velek, Guest Experience Manager
   

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3. M

   Margaret

   Vancouver

   16 reviews

   vip
   5.0

   16 reviews

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Tried the beef sliders - delicious! Excellent service with friendly staff.
   

   Earls Kitchen + Bar - LangleyResponded on November 20, 2024

   Hello Margaret! Thank you so much for taking the time to leave a review on your visit with us. I am so glad that you enjoyed everything! We look forward to hosting you again soon. Maddy Bradley, Assistant Guest Experience Manager
   

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4. A

   Audley

   Vancouver

   59 reviews

   vip
   5.0

   59 reviews

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff and management are amazing. Our server Olivia was super attentive. We absolutely love happy hour at Langley Earls!
   

   Earls Kitchen + Bar - LangleyResponded on November 20, 2024

   Hello Audley! Thank you so much for taking the time to write this review on your visit with us. We absolutely love having you here every week! We look forward to seeing you again soon! Maddy Bradley, Assistant Guest Experience Manager
   

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5. d

   darlene

   Vancouver

   18 reviews

   5.0

   18 reviews

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chowder is amazing the staff and management are all extremely kind
   

   Earls Kitchen + Bar - LangleyResponded on November 14, 2024

   Hello Darlene, Thank you so much for taking the time to write a review on your visit with us! I am so glad you enjoyed your experience. We look forward to hosting you again soon, Kiley Velek, Guest Experience Manager
   

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6. K

   Kelsey

   Vancouver

   1 review

   vip
   3.0

   1 review

   Dined on November 11, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Slow service and slow food service and a little noisy but good food
   

   Earls Kitchen + Bar - LangleyResponded on November 13, 2024

   Hello Kelsey, Thank you so much for taking the time to write us a review on your visit with us. I am glad you enjoyed your experience. I have noted your comments and I will be sure to follow up with the team to ensure this doesn't happen again. If you have any additional comments or feedback for us that would have created a 5 star experience, Please don't hesitate to email me - maddy.bradley@earls.ca Maddy Bradley, Assistant Guest Experience Manager
   

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7. P

   Priya

   Vancouver

   2 reviews

   4.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good service but she forgot to take out tomato from my burger order.
   

   Earls Kitchen + Bar - LangleyResponded on November 13, 2024

   Hello Priya, Thank you so much for taking the time to write us a review on your visit with us. I am glad you enjoyed your experience. If you have any additional comments or feedback, Please don’t hesitate to email me at-maddy.bradley@earls.ca Maddy Bradley, Assistant Guest Experience Manager
   

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8. K

   Kunal

   Vancouver

   1 review

   1.0

   1 review

   Dined on November 10, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Honestly, i never write reviews but the service i got was beyond terrible. We were a table of 5 people and im not sure if they were severely understaffed or the service is just terrible. We ordered drinks and one drink never showed up. Server was no where to be found and we had to call someone three times to ask for the missing drink. Then the server came and said “sorry we’re out of that” and then we ordered a replacement. Then our food took about 35 minutes to arrive. After which the server was again no where to be found and we ordered another drink with a the food busser. When we were all done, we requested the bill. When the bill didnt show up for another 20 minutes, we just stood up and went to the host to pay. The crazy part is, our bill had an error and the host took another 10 minutes to find the server and confirm if the error was in fact an error. It was a huge miss all across the board.
   

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9. E

   Edward

   Vancouver

   15 reviews

   5.0

   15 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Have a wonderful prawn omelette for myself, and my wife had the prawns benedict. Service was excellent and food was amazing. Highly recommended the brunch for the weekend.
   

   Earls Kitchen + Bar - LangleyResponded 4 days ago

   Hello Edward, Thank you so much for taking the time to write us a review on your visit with us. I am so glad you enjoyed your experience. We look forward to hosting you again soon, Megan Kerfoot, Assistant Guest Experience Manager
   

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10. R

    Rundmc

    Vancouver

    5 reviews

    5.0

    5 reviews

    Dined on November 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Food was fine. Service was very good. Jasmine made s sure everything was on time! If I could make one suggestion regarding service it would be to complete the clearing of dishes and glasses that are finished (drinks, appetizers/plates) before the next course arrives. A lot of restaurants could do this better.
    

    Earls Kitchen + Bar - LangleyResponded 2 days ago

    Hello Rundmc! Thank you so much for taking the time to write us a review on your visit with us. Im very pleased to hear you enjoyed your service. I will make sure to pass the feedback noted to the rest of the team! We look forward to hosting you again soon, Kiley Velek, Guest Experience Manager
    

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