Earls Kitchen + Bar - Victoria

Review summary

1. A

   Anita

   Vancouver

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a great experience at Earls on Government st. Our server was great and the food came out at a reasonable time frame. It was delicious!
   

   Earls Kitchen + Bar - VictoriaResponded 2 days ago

   Hey Anita - thanks for this fantastic review and recommendation. It means so much to us! Looking forward to having you back again very soon. - Samantha Topp (RM), samantha.topp@earls.ca
   

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2. o

   ole

   Toronto

   17 reviews

   5.0

   17 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were 7 for brunch, and everyone had something different to eat, and everyone raved about their choice. However, the crabcake took first place. Great brunch allaround.
   

   Earls Kitchen + Bar - VictoriaResponded 2 days ago

   Hi Ole! So glad you had a fantastic time with us! I'm a huge fan of the crab cake as well - you should come back for our crab cake eggs benny at brunch, it's delicious! Looking forward to seeing you back again soon. - Samantha Topp (RM), samantha.topp@earls.ca
   

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3. M

   Myles

   Vancouver

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great experience we had! Great food and friendly staff. Would definitely come back next time we’re in town.
   

   Earls Kitchen + Bar - VictoriaResponded 2 days ago

   Hey Myles - thank you so much for your 5-star rating! We're thrilled to know that you had a great experience at our restaurant. Your support means the world to us. We look forward to serving you again soon for more delicious moments! - Samantha Topp (RM), samantha.topp@earls.ca
   

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4. D

   Desiree

   VIP

   Tohoku Area

   17 reviews

   5.0

   17 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy Earl’s. It’s in a great location, very convenient to all the amenities of downtown Victoria. Great ambience, nice staff and fabulous food. I loved my steak!!!! Thanks.
   

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5. R

   Russell

   VIP

   Vancouver

   15 reviews

   5.0

   15 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If I could give a hundred stars to this Earls I would. ALWAYS a pleasure. Our server on this occasion was beyond delightful and a true joy to interact with. I am an Earls loyal customer and this Earls never disappoints.
   

   Earls Kitchen + Bar - VictoriaResponded 2 days ago

   Hi Russell, Thank you SO much for this fantastic review - so happy to have had you and Elisabeth back with us. Can't wait to wow you again on you next visit. Please don't hesitate to reach out directly, should you need anything in the future. Samantha Topp (RM), samantha.topp@earls.ca
   

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6. J

   Jennifer

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had lunch at Earls today with my friend. A few times we mentioned how good the service was. It started off with a young man named Maguire that seated us, made sure we were happy with the table he gave us, and explained the menu to us. Our server was very friendly and attentive. Food was ready quickly and we both were very happy with our meals. Drinks from the bar were very tasty and nicely presented. Great dining experience from beginning to end.
   

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7. S

   Shannon

   Vancouver

   10 reviews

   5.0

   10 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was tasty and fresh! Service was prompt and friendly.
   

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8. J

   Jill

   Vancouver

   1 review

   5.0

   1 review

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Earls has a great atmosphere, the lighting is good and the noise/music level is low so you can have conversations with the people at your table and hear the staff! We were treated very well and since we were celebrating a birthday, there were deserts for the table at the end. It was very lovely! Heather took excellent care of us. thanks!
   

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9. D

   Don

   VIP

   Vancouver

   16 reviews

   2.0

   16 reviews

   Dined on December 15, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   We had a very good waiter but he was completely overwhelmed with back to back large groups of around 24 guests each plus other tables in his section. As a result we and other guests were neglected for long periods and had to wait too long to receive drinks and our meals. He mistimed our order and the entrees were ready before having received our appetizers although he blamed the kitchen staff for this. My steak came blue rare and was extremely tough after having ordered medium rare. The others at our table were finished their meals including another poor quality steak before the waiter had time to do a quality check. I sent my entree back and the manager quickly apologized and offered me a complimentary appetizer so I could eat something quickly. It’s not fair for customers paying expensive menu prices to be neglected and have their dining experience ruined when a restaurant manager expects their servers to look after far too many customers at one time especially when large groups are involved. I’ll be more aware in the future to avoid this situation again as it’s such a waste of time and money.
   

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10. C

    Caitlin

    Vancouver

    1 review

    5.0

    1 review

    Dined on December 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My family came in for dinner and had a lovely night! The food was delicious and it was a busy night! They were glad to have made a reservation.
    

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