East Side Mario's - Oakville

East Side Mario's - Oakville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. W

   Walter

   Toronto14 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service. Food brought out in a timely manner. Waitress friendly and efficient. Overall great experience
   

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2. R

   Rod VIP

   Toronto17 reviews

   4.0

   Dined on April 12, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   ESM's has always been reliable to food quality and quantity for years and it rarely disappoints. You can't go wrong with the unlimited salads/soups and breads. One comment that has changed not only at ESM's, but with most franchised restaurants, is the quality of the service, which is probably more or a training issue, as there was a ton of staff at the restaurant, but the service and attention was somewhat slow, especially after we were seated and had to get someone's attention to start serving our table. Despite the large amount of staff, it seemed that the server appeared to be somewhat overwhelmed with this assigned section, due to a larger party seated near us. A 2nd server would have aided him immensely. Another issue, is the level of noise, which is to be expected, at a venue such as this. Definitely not a spot, for quiet dining, which we didn't expect regardless. Overall a good experience and will for the food options..Just some minor improvements can be made on the service side of the location and dividing up the sections to aid with the possible overwhelmed staff members.
   

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3. C

   Cindy VIP

   Toronto19 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   We had a nice meal out. Good time to visit with a young family as it’s not too overly busy. Only request was to add more sauce to the chicken tetrazzini. Kudos to server Jacob!
   

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4. c

   catherine

   Toronto1 review

   4.0

   Dined on March 13, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great customer service. Portions were very generous
   

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5. C

   Chris

   Toronto2 reviews

   5.0

   Dined on March 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and I recently dined at this Oakville location. We were treated with great service throughout our meal. Everyone was very courteous. This restaurant takes pride in customer satisfaction. And not to mention the quality of food was the best of any East side Mario's. Thank you for a wonderful feast!
   

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6. SK

   SKG1986

   Toronto3 reviews

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   The hostess didn’t say hello to us, just asked if our party was already there… you tell us?? You’re the hostess! Are they here yet? We have a reservation so just seat us! The server barely said two words to us.. we were more engaging than she was.. and then they brought out our gender reveal cake, which was cut, icing facing out and lighting candles in it, singing happy birthday. The box said what was inside and I also explicitly told them as well - and asked them just to bring it out in the box to avoid confusion, which apparently was too confusing for them. Not a great experience lol
   

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7. P

   Paul

   San Francisco4 reviews

   4.0

   Dined on February 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server was excellent, I believe her name was Steff. Very attentive and efficient. We were pleased with the size of the included side Caesar salad, in a generous separate bowl. We had the Alfredo and the Veal Parmesan sandwich...both were very good. As a side note, this location has lots of free parking.
   

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8. J

   Jennifer

   Stuttgart3 reviews

   1.0

   Dined on February 22, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Normally I love going to this restaurant but service has gone really downhill. We waited a good ten minutes before anyone acknowledged we were there. The kids food came and the kids finished eating before any adult meals were served, and the waitress kept talking to us like we were little kids. And the washroom was so gross it made me question the cleanliness of the place. I won’t be going back for long time.
   

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9. G

   Gjorgji

   Toronto2 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 3

   We use to go to East Side Mario frequently and food was always good. After our last experience, I don’t believe our family would like to visit this restaurant. Service was ok but Quality of the food was poor, no taste, no flavour. If I compare to other Italian restaurants like Scaddabush food will rate 4 here will be 1.
   

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10. S

    Steel

    Vancouver1 review

    2.0

    Dined on February 15, 2025

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2

    Usually I like East Side Mario’s but they were clearly understaffed tonight. Had a reservation at 7pm got sat abruptly and then waited 18 minutes for a server to show up (because we waved them down) the server never brought waters or bread, took some drink orders and disappeared for another 15-20 minutes. She wasn’t able to answer any of our questions, our pasta came with a thick chunk of butter in the middle which she said would melt. But the pasta came cold so it never melted… my meal was delicious so I can’t complain there, and the drinks were okay, I wouldn’t recommend the peach Bellini because you pour the sparkling wine in yourself and spend a good 5 minutes going back and forth waiting for the fizz to chill out. Moral of the story, don’t go on holidays. This is otherwise and nice restaurant with some great food. And usually a favourite spot of ours. But Valentine’s Day was brutal.
    

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