East Side Mario's - Oakville

Review summary

1. K

   Kathy

   Toronto

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I love this location in Oakville. I was greeted promptly and shown to my reserved table. My dinner companion arrived a few minutes later and our server was quick and brought our food out in great time. Food was plentiful and our server was attentive. Loved the experience.
   

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2. D

   Doug

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food and atmosphere for time out with friends. Be sure to use OpenTable to reserve a table on weekends.
   

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3. J

   Jordana

   Toronto

   3 reviews

   2.0

   3 reviews

   Dined on December 7, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   It was very busy. They didn’t do anything for my birthday. They didn’t come over and ask how the food was.
   

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4. T

   Terry

   Toronto

   1 review

   5.0

   1 review

   Dined on October 10, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Friendly service, with well paced attention. Great value and complimentary dessert on birthday dinner.
   

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5. S

   Stephen

   Toronto

   1 review

   5.0

   1 review

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We went there to celebrate our birthdays. We had reservations and the hostess seated us quickly. The restaurant was busy but our server, Brittany and the other staff, made sure that we were looked after. They really made our meal great!! I definitely would drive back there and THANK YOU for making our celebration even better!!
   

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6. A

   Adila

   VIP

   Toronto

   16 reviews

   3.0

   16 reviews

   Dined on October 5, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Felt the experience was okay. Good for families. Pretty crowded on a Saturday for dinner but we were seated within 10 minutes of arriving.
   

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7. S

   Sarah

   Toronto

   7 reviews

   4.0

   7 reviews

   Dined on September 28, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Went on a busy Sat night. They sat us with our Open Table reservation right away. Our waitress was great, run off her feet though! We both had the Gnocchi Fritti starter, Lightly breaded potato gnocchi fried and it was a bit hard & crunchy. Other than that, bread and soup were delicious.
   

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8. E

   Elizabeth

   Toronto

   1 review

   5.0

   1 review

   Dined on September 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always have a great experience at this location! Good food and pleasant staff!
   

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9. A

   Andy

   Toronto

   1 review

   1.0

   1 review

   Dined on August 25, 2024

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 2

   We reserved via open table and when we arrived there was no reservation. Luckily we were still seated but definitely as an after thought. Waiter was good when he was present but he wasn’t present much. Bread took 30 minutes to get to table, they ran out of all three soups. And it took 40 minutes from when I finished eating until dessert and bill, most was spent waiting for service
   

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10. r

    ruth

    Toronto

    1 review

    2.0

    1 review

    Dined on August 25, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2

    We had booked a reservation for my daughters 11th birthday dinner consisting of only 4 people. When we arrived, the restaurant was fairly empty and quite a few staff were running around in a disorganized manner. we waited an exorbitant amount of time to be seated. When we were finally seated, it took the hostess about 20 minutes to bring us menus for the children which I had to ask for twice. From the moment that we stepped in the door, the service was horrible.. We had to ask for everything at least twice and it took us probably one hour to receive our food from the time of ordering. My daughter and her friend were brought their meals probably a good 45 minutes after the rest of the table had gotten theirs. Our server was short, snippy and made us feel like we were burdening her every time we would ask for anything ( our requests only really consisted of ordering our meals straight off the menu). I worked in service for many years and understand that everyone is entitled to having an off day.. That being said, I dont think that I have ever had a worse experience in my life! At the end of the meal when I had asked for take out containers and the bill probably 3x, I requested to speak with the manager on duty.. The manager was incredibly kind, apologetic and extended the gesture to make up for our horrible experience. I am not quite sure if this was just an off night but any other time I have come to this location I have had a great experience.
    

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