Eataly Ristorante - Short Hills

Review summary

1. J

   Joel

   New York City

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Food was ok portion size was small and not much favor! This was a bit of a waste will not come back to restaurant nor recommend to friends.
   

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2. P

   P

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Server was awesome! The wine was great I asked for a decanter and they got it. The “busser” staff ON POINT I mean Michelin star on point. Thank you ( Valet Parking Would be Nice)
   

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3. T

   TM

   New Jersey

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pricey but worth it - love everything about it. Welcome to Short Hills in NJ
   

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4. F

   Fabio

   Houston

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Service was terrible. Worse one among my experience in several other Eataly locations in the US and abroad. Waitress asked us to order as a course while we were ready only for drinks and appetizers. Then we order appetizers and entrees, but it was a mess. One of us got the entree before the appetizers. When the other entrees were served, the first one which was served was already done. Drinks took a long time to get served. I will not return to this location.
   

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5. C

   Charlene

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious. Service was fantastic. Zero complaints
   

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6. J

   Jessie

   Greater Boston

   7 reviews

   3.0

   7 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   They rush rush rush you to order and eat. We sat at 12, ordered 3 kids dishes and two pasta entrees. We had our food and check by 12:26. That is the extremely rushed. We didn’t even get to enjoy our wine with entrees. When asked about the quickness, the waiter replied they gave 400 people waiting to sit today so they move people along. That is not right and not how to enjoy a meal .
   

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7. A

   Ashley

   VIP

   New York City

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Pizza was good. Caesar salad was watery and just ok. Service was very slow.
   

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8. E

   Emily

   New York City

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   No one was particularly helpful or knowledgeable, but staff was friendly enough. Service was not as bad as we were expecting from previous reviews. Front of House seemed slightly disorganized and frazzled. Food was really good! No complaints! Cocktail was not very good. It’s a really good idea to have reservations but walk ins were getting seated with about a 30 min wait. The market itself was super cramped and crowded. Could hardly walk which was not enjoyable.
   

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9. K

   Katy

   New York City

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Staff has no training. Service is slow. Empty tables but patrons being turned away. Menu items unavailable.
   

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10. I

    Isabelle

    VIP

    New York City

    34 reviews

    4.0

    34 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    I’m giving the food three stars because I’ve dined at the restaurant several times since their opening day and they do not have a beverage that is sugar free other than water. Each time we’ve dined here, we have no beverage choices. They claim they’re having trouble getting diet cola and they do not serve unsweetened iced tea. Today we went to the market and purchased two diet iced teas to have with our lunch. One server standing nearby made a comment to her colleague about it. For a lunch without alcohol @ $120 for two, I would expect they would find an alternative beverage to accommodate diabetic customers and those that prefer a drink not sweetened by sugar.
    

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