Eataly Ristorante - Short Hills

Review summary

1. S

   Siobhan

   New York City

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   The service was great! But the food is overpriced for what we got. For example - a chicken cutlet (just that) with no sides was $26. You’re better off going to a family owned Italian American restaurant.
   

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2. O

   Olivia

   Washington DC

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Our experience was truly unfortunate, as we were very much looking forward to it! In summary, the food is good but the service cannot be worse. Everyone got food, even a second plate while drinks never came, not even after we took it upon ourselves to go to the bar and get them. We then got the wrong order (main dish) and it was delivered while we have barely worked on our appetizer as we kept waiting for the wine. The plate clearing was quite the experience. My son’s pizza plate was cleared while he was still eating (we had to save grab the last slice). Then servers were all over the table, piling dishes and clearing things - something you would not expect when paying $35 for a pizza.
   

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3. A

   Ariel

   Atlantic City

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Service was ok, not great. Timing of the food was weird and they were out of stock of a decent amount of drinks as well.
   

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4. N

   Nicole

   Atlantic City

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Very busy, food was ok (small portions), you're paying a premium for the name. Menu items are not served as described (e.g. pasta was supposed to be served in a cheese wheel and was not).
   

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5. A

   Andres

   New York City

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Poor value for your money. The service was good though. Only come here if you want to make a good impression and don’t want to drive too far to a better restaurant.
   

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6. J

   Joel

   New York City

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Food was ok portion size was small and not much favor! This was a bit of a waste will not come back to restaurant nor recommend to friends.
   

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7. P

   P

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Server was awesome! The wine was great I asked for a decanter and they got it. The “busser” staff ON POINT I mean Michelin star on point. Thank you ( Valet Parking Would be Nice)
   

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8. T

   TM

   New Jersey

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pricey but worth it - love everything about it. Welcome to Short Hills in NJ
   

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9. F

   Fabio

   Houston

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Service was terrible. Worse one among my experience in several other Eataly locations in the US and abroad. Waitress asked us to order as a course while we were ready only for drinks and appetizers. Then we order appetizers and entrees, but it was a mess. One of us got the entree before the appetizers. When the other entrees were served, the first one which was served was already done. Drinks took a long time to get served. I will not return to this location.
   

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10. C

    Charlene

    New York City

    3 reviews

    5.0

    3 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was delicious. Service was fantastic. Zero complaints
    

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