El Condado Gastrobar

Review summary

1. OT

   OpenTable Diner

   New York City1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   I made a reservation for 7:45 PM and arrived early at 7:22 PM. Upon arrival, I was informed that a large party was dining, and orders would take approximately 45 minutes. I placed my order by 7:30 PM, yet my appetizers didn’t arrive until 8:45 PM. By that time, the large party of 10 had left, and only 10 other patrons remained in the restaurant. Despite this, service remained slow. My water glass sat empty for 30 minutes while my waiter wiped down the table but never once looked at my cup or asked if I needed anything. Dinner finally arrived at 9:20 PM, and at that point, I had to request water because no one had noticed or checked in. I had ordered sautéed vegetables as a side, but they didn’t arrive until 10 minutes after I had already finished my meal. They comped the veggies, but by then, it hardly mattered. I didn’t leave the restaurant until 9:45 PM. The food was way overpriced for the quality alone and absolutely not worth the wait. The duck was tough and chewy, the calamari was overly crispy and the steak was not even 6oz for $50. Overall, a very disappointing experience. I would not recommend at all, your time and money is better spent anywhere else.
   

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2. OT

   OpenTable Diner

   Orlando7 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best brunch I have had so far while in San Juan definitely a perfect brunch
   

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3. K

   Karl

   Greater Boston3 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Service was great and the food was delicious. Jeffrey made delicious cocktails and menu recommendations. Would definitely recommend. Sad we discovered it on our last night. By far the best meal of the week,
   

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4. M

   Marcos

   Chicago4 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great menu items and phenomenal drink specials. Highly recommended
   

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5. R

   Richard VIP

   Philadelphia29 reviews

   4.0

   Dined on February 14, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Price fixed menu for Valentine’s Day.Very well done
   

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6. C

   Carlos

   Tampa5 reviews

   4.0

   Dined on February 14, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Celebrating Valentine’s Day’s with my beautiful wife. Read very good reviews about the food in this place and fortunately have availability. The reviews doesn’t lie, the 5 course special was stunningly good. The service was amicably and knowledgeable. The ambiance started slow but by the hours start to getting loud because is a small place. At the end we have a wonderful time. Hoping to visit again to taste the regular menu.
   

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7. J

   James VIP

   Cincinnati5 reviews

   5.0

   Dined on January 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Reasonable prices. A local hidden gem.
   

   El Condado GastrobarResponded on January 23, 2025

   Dear James, Thank you for your wonderful review and for dining with us at El Condado Gastrobar. We're delighted to hear that you had a great experience, with our food, service, ambiance, and value all meeting your expectations. It’s always rewarding to be recognized as a local hidden gem, and we appreciate your kind words. We're glad that our pricing felt reasonable and that the quiet atmosphere added to the enjoyment of your meal. We look forward to welcoming you back soon for another delightful dining experience. Warm regards, The team at El Condado Gastrobar
   

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8. C

   Carla VIP

   Las Vegas12 reviews

   3.0

   Dined on January 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Server was great. Food just fair. It was so cold I was shivering. They would not let us sit in back farther away from vents. In case it got busy. It never did. Finally someone turned it down. I asked for napkins to cover my arms with. Food all tasted greasy, both mine and my husbands.
   

   El Condado GastrobarResponded on January 10, 2025

   Dear Carla, Thank you for sharing your feedback with us. While we're pleased to hear that you found our service to be great, we are truly sorry that other aspects of your experience did not meet your expectations. We apologize for the discomfort caused by the air conditioning and the seating arrangement. We understand how this could have impacted your overall experience and appreciate your patience as we addressed the temperature setting. Additionally, we regret that the food did not meet your standards, which is certainly not the quality we aim to deliver. We value your input and will consider your comments as we strive to improve our service and culinary offerings. We hope to have the opportunity to better serve you in the future. Warm regards, The team at El Condado Gastrobar
   

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9. F

   Fields

   Charleston2 reviews

   2.0

   Dined on January 3, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Very disappointed. Unfortunately service was terrible and the food while okay, was nothing to write home about. Will not be returning. They have no printed drink menu, no printed wine list and then when we finally got our hands on their only iPad wine list we were told after ordering a bottle of champagne that they were out of the one we wanted.
   

   El Condado GastrobarResponded on January 10, 2025

   Dear Fields, We are truly sorry to hear about your disappointing experience at El Condado Gastrobar. It's clear that we did not meet the high standards we strive to uphold, both in service and in meeting your expectations for our food and beverage offerings. The lack of printed drink and wine menus and the issue with the iPad wine list are certainly not the norm for us, and we apologize for the frustration this caused. We also regret that we were out of the champagne you selected, further compounding your dissatisfaction. We are addressing these issues directly to ensure they are corrected and do not affect future guests. Your feedback is invaluable as it helps us improve. Warm regards, The team at El Condado Gastrobar
   

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10. R

    RUSK

    Atlanta4 reviews

    5.0

    Dined on January 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Authentic Puerto Rican cuisine..Bring your appetite! Super clean and small boutique Gastro..Kat was a wonderful server. This place is just a little off the main road..well worth the effort to find it!
    

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    El Condado GastrobarResponded on January 10, 2025

    Dear RUSK, Thank you for your fantastic review and for taking the time to visit El Condado Gastrobar. We're thrilled to hear that you enjoyed our authentic Puerto Rican cuisine and that our location, though a bit off the beaten path, proved to be a delightful find for you. We appreciate your comments on the cleanliness of our establishment and the wonderful service provided by Kat. It’s always encouraging to hear when our team members make such a positive impact on our guests' dining experiences. We're glad you had a great time and found it well worth the effort to find us. We look forward to your next visit, where we hope to continue impressing you with our offerings. Warm regards, The team at El Condado Gastrobar
    

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