El PATIO at Four Seasons Hotel Madrid

Review summary

1. a

   alda VIP

   Mexico City16 reviews

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Nos encantó la experiencia de pedir el menú de tapas tanto frías como calientes, también el postre está delicioso
   

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   El PATIO at Four Seasons Hotel MadridResponded on February 26, 2025

   Estimada Alda, Muchas gracias por su comentario. Nos alegra saber que disfrutó de la experiencia y de nuestro menú de tapas, tanto frías como calientes. También nos encanta que haya disfrutado del postre. Esperamos recibirle nuevamente muy pronto. Atentamente, El Equipo de El Patio
   

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2. S

   Santiago

   Guatemala5 reviews

   5.0

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tomamos chocolate con rosco. Estaban excelentes. Los pasteles y el chocolate increíbles.
   

   El PATIO at Four Seasons Hotel MadridResponded on January 25, 2025

   Estimado Santiago, Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó del chocolate y el roscón, así como de nuestros pasteles. Es un placer para nosotros saber que estuvieron a la altura de sus expectativas. Esperamos recibirle de nuevo pronto para seguir compartiendo momentos dulces y especiales. Un cordial saludo, El Equipo de El Patio
   

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3. A

   Alice

   Brighton3 reviews

   5.0

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   El Patio at The Four Seasons is a wonderful place to celebrate Christmas with your loved ones. The decorations and the ambiance are perfect. We loved the drinks and the festive desserts.
   

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   El PATIO at Four Seasons Hotel MadridResponded on January 25, 2025

   Dear Alice, Thank you so much for your kind words and for sharing your experience at El Patio. We are delighted to hear that you enjoyed celebrating Christmas with us and that the decorations and ambiance added to the festive spirit. We’re thrilled you loved the drinks and our special festive desserts. It means a lot to us to be part of such meaningful moments with you and your loved ones. We look forward to welcoming you again soon, whether for another special occasion or simply to enjoy more memorable experiences with us. Warm regards, El Patio Team
   

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4. M

   Michael VIP

   Tampa25 reviews

   5.0

   Dined on September 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience while on vacation in Madrid. Highly recommend this!
   

   El PATIO at Four Seasons Hotel MadridResponded on October 6, 2024

   Dear Michael, We would like to express my deepest gratitude for your gracious review. It is truly a pleasure to learn that your experience in Madrid was nothing short of exceptional and that our service played a part in making it so. Your high recommendation means a great deal to us, and we would be honored to welcome you back in the future to craft more unforgettable experiences. Kind regards, El Patio.
   

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5. J

   JUAN VIP

   Mexico City21 reviews

   4.0

   Dined on August 6, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Sitio Hermoso! Pero, la experiencia tiene claro oscuros. Van los 4 momentos relevantes (partiendo que el restaurante está ubicado en el Four Sesons) 1. Al llegar: Los botones (bell boy) estaban parlotendo en la entrada, no saludan ni dan la bienvenida. 2. El lobby hermoso, pero la recepción inexistente, le preguntamos a una persona de seguridad (señor de mediana edad) si estábamos en el lugar correcto o donde se ubicaba el lugar, a lo que se limitó a decir, aquí es y esperen en la zona de bar !!! De manera tajante y poco cortes, nada en el estándar de la gran cadena. 3. No había servicio de restaurante. Aceptaron la reservación a las 9:30 AM pero al llegar nos informan que la cocina empieza a operar (abre) a las 10:30 AM, y que solo podríamos pedir pan, jugo y pan dulce o repostería. 4. El mesero muy amable, servicio correcto y el café, jugo y pan de primera calidad. Pero nada extraordinario comparado con la expectativa que genera el lugar.
   

   El PATIO at Four Seasons Hotel MadridResponded on August 13, 2024

   Estimado/a, Agradecemos sinceramente sus comentarios y la detallada retroalimentación. Lamentamos profundamente que su experiencia no haya estado a la altura de sus expectativas. Su experiencia es muy valiosa para nosotros y utilizaremos sus comentarios para realizar las mejoras necesarias. Esperamos tener la oportunidad de recibirle nuevamente y ofrecerle un servicio que cumpla con sus expectativas. Un cordial saludo, El Patio
   

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6. OT

   OpenTable Diner

   Madrid1 review

   5.0

   Dined on August 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great! The pastry basket was amazing.
   

   El PATIO at Four Seasons Hotel MadridResponded on August 13, 2024

   Dear Mr/Mrs, We are deeply grateful for your kind comments. We are truly pleased to hear that your experience was exceptional and that the pastry basket exceeded your expectations. We look forward to the honor of welcoming you back in the near future. Sincerely, El Patio
   

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7. OT

   OpenTable Diner VIP

   Caribbean12 reviews

   5.0

   Dined on July 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente lugar, la comida riquísima y la atención excelente un lugar 100 recomendable!! El servicio perfecto !
   

   El PATIO at Four Seasons Hotel MadridResponded on August 13, 2024

   Estiamado/a, Agradecemos profundamente sus amables palabras. Nos complace saber que encontró nuestra comida deliciosa y que la atención y el servicio cumplieron con sus expectativas. Su recomendación es un gran honor para nosotros. Esperamos tener el placer de recibirle nuevamente pronto. Un cordial saludo, El Patio
   

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8. OT

   OpenTable Diner

   Madrid1 review

   5.0

   Dined on July 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Todo excelente sin duda repetiremos , hemos pasado una tarde estupenda
   

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   El PATIO at Four Seasons Hotel MadridResponded on July 13, 2024

   Estimado/a, En primer lugar, queremos agradecerle encarecidamente por haber dedicado su valioso tiempo en comentarnos su experiencia, nos complace saber que hemos estado a la altura de su expectativas. ¡Esperamos recibirle muy pronto! Un cordial saludo, El Patio
   

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9. OT

   OpenTable Diner

   Miami1 review

   5.0

   Dined on June 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The patio is gorgeous. The orquídes decoration is unique. The food was delicious. Loved it!!!
   

   El PATIO at Four Seasons Hotel MadridResponded on August 13, 2024

   Dear Mr/Mrs, First at all, we would like to thank you for your kind words. We are truly delighted to hear that you enjoyed your experience with us. It brings us great joy to know that you found the patio to be beautiful and the orchid decorations unique, as we take great pride in creating a memorable and aesthetically pleasing atmosphere for our guests. We are also thrilled that you found the food to be delicious. Your enthusiasm is greatly appreciated. We look forward to welcoming you back for another wonderful experience. Sincerely, El Patio
   

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10. MM

    MariaM

    Hawaii2 reviews

    5.0

    Dined on June 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Loved El Patio today. Food amazing. Room gorgeous and comfortable but the best part was our lovely Peruvian waiter. So charming and helpful. Thank you.
    

    El PATIO at Four Seasons Hotel MadridResponded on August 13, 2024

    Dear MariaM, First of all, we would like to thank you for choosing us to try a new dining experience. It is a real pleasure to know that you have spent some wonderful days with us. We look forward to seeing you again. Kind regards, El Patio.
    

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