El Puro Cuban Restaurant

Review summary

1. S

   Sophia

   Charlotte1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   El Puro is a fantastic spot for authentic Cuban cuisine in Charlotte. The atmosphere is vibrant and inviting, with beautiful décor and lively music that transports you straight to Havana. The service is warm and attentive, making the experience even more enjoyable. Every dish we had was amazing—full of rich flavors and cooked to perfection. Whether for a casual night out or a special occasion, El Puro delivers an unforgettable dining experience.
   

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2. OT

   OpenTable Diner

   Jacksonville1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were celebrating our daughter’s birthday and it could not have gone better! Such a great atmosphere and staff! The food and drinks were beautiful and so tasty! We will definitely be back!
   

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3. OT

   OpenTable Diner

   Cincinnati2 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food, great service and people go there to celebrate b/c the staff and other customers want to celebrate with you.
   

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4. L

   LeeJay

   Washington DC2 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Place was nice lighting was to dark it was hard to read menu my wife had to step out to read menu, what I had for dinner I read wrong price because it was to dark!
   

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5. F

   Frank

   Unspecified1 review

   3.0

   Dined on February 22, 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   El Puro Cubano Restaurant is a great place for any occasion diner, date night or just for drinks. The staff is amazing and the food left is speechless. The cherry on top would have been the live music however they didn’t start til 8 pm, the website says from 6-10:00pm, bummer, maybe I miss read…Anyhow, we will be back and give it another try…
   

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6. T

   Tara

   Charlotte7 reviews

   1.0

   Dined on February 22, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Terrible experience and won’t be back. We were seated by the hostess who had a terrible attitude. After waiting 15 minutes, with no one coming to our table, we left. Totally ignored. I told the hostess on the way out that we are leaving - no one came to our table and she said ok and smiled. There are so many restaurants in town, no reason for this. Went to eat at the bar at Peppervine and had an amazing meal. I want to say the manager of El Puro did call to apologize and try to make amends, which was professional, but we will not be back.
   

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7. C

   Christina VIP

   Charlotte6 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We didn’t expect the live Cuban band Friday night but they were great. Unfortunately they put us at a table by the stage and in front of the speaker and the volume made it very diff to talk with our friends. The food and cocktails were excellent. We will definitely go back but will request a table further away next time.
   

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8. S

   Sophia

   Charlotte4 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing, service was great. We definitely plan on returning.
   

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9. A

   Avel

   Charlotte4 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great music . Food was also good . Drinks were good
   

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10. J

    Joana

    Greater Boston3 reviews

    4.0

    Dined on February 16, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    Food was spectacular, the only issue was service. I think the waitress had too many tables she barely checked on us. I’ll definitely come back for the food.
    

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