El Torito - Woodland Hills

El Torito - Woodland Hills reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Erika

   Los Angeles1 review

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great authentic Mexican buffet. Worth the price! Good service & plenty of assortment! Pozole was delicious!
   

   El Torito - Woodland HillsResponded 2 days ago

   Thanks for the feedback, Erika! We're thrilled to hear that you enjoyed our authentic Mexican buffet and found it to be worth the price. It's fantastic that you appreciated our generous portion size and found the pozole to be delicious. We're always striving to provide a great experience, so your feedback is much appreciated. We hope to see you back at El Torito - Woodland Hills soon!
   

   Is this helpful?

2. i

   isabelle VIP

   San Francisco2 reviews

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   It took us almost an HOUR to get seated. We were waiting out in the hot sun for a full 50 minutes.
   

   Is this helpful?

3. F

   Franklin VIP

   Los Angeles10 reviews

   4.0

   Dined on May 6, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Had reservations but still had to wait 20 mins and had to go and remind them about reservations after 20mins . But manager gave us a table and everything else was fine.
   

   Is this helpful?

4. M

   Missi

   Los Angeles1 review

   5.0

   Dined on April 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and our server was great. No complaints here. Love the chips and salsa!
   

   Is this helpful?

5. J

   Jalpa VIP

   Los Angeles11 reviews

   2.0

   Dined on February 16, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Food was ok. Service was kind of slow and had to wait for the appetizers for a while
   

   Is this helpful?

6. M

   Mikayla

   Los Angeles4 reviews

   5.0

   Dined on February 12, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great service! Came in with a large group and they were able to accommodate us. I liked the table side guac.
   

   El Torito - Woodland HillsResponded on March 3, 2025

   Thank you so much for the 5-star review! We are appreciating you taking time to share your feedback and look forward to serving you again soon!
   

   Is this helpful?

7. A

   Arturo VIP

   Los Angeles29 reviews

   2.0

   Dined on January 30, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   It wa a very disappointing experience from beginning to end. We were seated after 25 minutes of waiting on the lobby, then it took them another 30 minutes to take our order which at the end was the manager that had to come to take care of it. We had a party of 3 adults and 2 kids and our son was very excited because it was $1 kids Wednesday, we told the manager to bring the kids food right away as they were starving and that if it was need it our Family style fajitas could come later. To our surprise the fajitas came first and the kids food came 15 minutes later. They had to change our sweet corn servings as to even the surprise of the waiter they looked a watery mass. And to top it off at the end of the evening the manager only gave us a $1 dollar discount for 1 of the kids because according to her we only order 1 entree but clearly our plate states that it is for 4 people and even the price is much higher than if the adults had ordered each one entree. So total fail by the manager who handle our dinning experience from beginning to end without even acknowledging the shortcomings of the poor service that she provided. If it makes any difference look the reviews that I had posted for this location throughout the years as we have been coming to this restaurant for decades. We are extremely disappointed to say the least.
   

   Is this helpful?

8. B

   Brandon

   Los Angeles4 reviews

   5.0

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Getting there at 4:30 in the afternoon before the crowd got there really helped.
   

   El Torito - Woodland HillsResponded on January 3, 2025

   Thank you so much for the 5 star review! We are appreciate you taking time to share your feedback and look forward to serving you again soon!
   

   Is this helpful?

9. L

   Laura

   Las Vegas3 reviews

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A very enjoyable meal! Huge portions, delicious food, great service, free parking! Would definitely return.
   

   El Torito - Woodland HillsResponded on January 4, 2025

   Thank you so much for the 5 star review! We are appreciate you taking time to share your feedback and look forward to serving you again soon!
   

   Is this helpful?

10. L

    Liza VIP

    Los Angeles15 reviews

    4.0

    Dined on December 25, 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    It was good food was ok not impressive but service was great!!
    

    El Torito - Woodland HillsResponded on January 4, 2025

    Thank you so much for the 4 star review! We are appreciate you taking time to share your feedback and look forward to serving you again soon!
    

    Is this helpful?