Elevation LVK

Review summary

1. N

   Nann

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We had Sunday brunch, staff was very friendly, but a little spotty getting help. I think they were short staff that day. they had live music a guitarist, which was very nice, but so loud it was hard for us to carry on a conversation due to the tile floors and high ceilings, we did enjoy watching the planes coming in and taking off, and the food was very good and good portions. Everyone liked to have the choice of either breakfast or lunch.  we will definitely go back but probably in the summer when we can sit outside. 
   

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2. L

   Laila

   San Francisco

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time eating at Elevation LVK, met family there. The atmosphere was great, always fun watching airplanes land and take off. We had breakfast, food was delicious, our waiter was great, he was very friendly and efficient. Will definitely eat there again, thank you!!
   

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3. D

   David

   San Francisco

   28 reviews

   4.0

   28 reviews

   Dined on November 1, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Went to hear Angie Maserati at LVX over Halloween. Unfortunately, the weather was cold which forced the event indoors and the bar space and acoustics really doesn't lend itself for a live music event. Having said that we had a blast. Angie is always phenomenal and we love the menu at LVX. Great taste, good portions and good value - spinach artichoke dip, wings and charcuterie are to kill for and the service is always efficient. When the music is outdoors, the experience is even better. Will be back for sure.
   

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4. J

   JIM

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, service, and live music at Halloween event.
   

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5. F

   Frances

   San Francisco

   1 review

   3.0

   1 review

   Dined on October 27, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Took forever to get food. People arriving after us got their food first. In one instance, did not get what we ordered. French fries were cold do food was sitting a bit before serving.
   

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6. L

   Lisa

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great venue, delicious food and friendly staff. Beautiful sunset views on patio while enjoying a lively band.
   

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7. H

   Haarith

   San Francisco

   1 review

   5.0

   1 review

   Dined on September 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Elevation LVK provided a wonderful dining experience . The restaurant featured live music and a packed outdoor patio. The staff remained professional and food arrived hot. Had the vegan tofu and chips and it was delcious. A unique aspect was the view of planes taking off and landing at the nearby airport. Overall, the experience was enjoyable and warrants return visits :)
   

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8. K

   Kristina

   San Francisco

   36 reviews

   vip
   2.0

   36 reviews

   Dined on September 8, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   We have been to this establishment many times. It’s never great, but we come for the live music. This particular evening was our worst experience to date. The restaurant was even more poorly staffed than usual, so our orders not only took way too long (45 minutes) but by the time food arrived, it was cold. The kicker was that mid-song the sprinklers went off while the band played. It was frightening. Luckily, attendees reacted quickly and the band immediately unplugged their instruments, so no one was hurt. I’m not sure what happened to their expensive equipment and sure hope the owner did right by the musicians. It was such a disappointing experience. Had it been an outlier, I would have let it go. Sadly, while this was the worst experience, there are many previous ones we could cite for poor service and a slow kitchen.
   

   Elevation LVKResponded on September 10, 2024

   We sincerely apologize that your recent experience at our establishment was so disappointing. We appreciate you being a loyal customer and coming for the live music, but we understand your frustration with the service and the unfortunate sprinkler incident. We take your feedback very seriously, and we are addressing the issues you mentioned. We're actively working to improve our staffing levels to ensure faster service and prevent long wait times. We're also investigating the sprinkler malfunction and taking steps to ensure it doesn't happen again. We want to assure you that we value our musicians and have taken care of any damages to their equipment. We hope you'll give us another chance to provide you with the positive experience.
   

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9. B

   Betsy

   Central Coast

   6 reviews

   1.0

   6 reviews

   Dined on September 8, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Our reservation was at 6:15 we arrived on time and we were seated 5 minutes later . Got to our table ordered drinks appetizers and dinner being that it was so busy we knew it would take a while. Drinks came and we asked for water as well (no water). Our food came like in 30 minutes but no appetizers which usually come before dinner. The apps got to us about 15 minutes later we sent them back . Then we asked for water it never came. So I went up to the bartender I waited patiently then once I seen that I could ask really quick for some water she told me she was too busy. At that point I asked for the manager and explained to him what had happened he eventually brought some water by that time we had no drinks or water. The band was playing and this was their first set the sprinklers went on shorted the equipment. It was just all bad !
   

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10. J

    Jessica

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on September 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5

    Really enjoyed the Outdoor Seating and View at this venue. This was my first time there. The Band Salvage Title plays the best of many Genre's of music so it fit perfectly with the ambiance. The food was good for the price and drinks were great. The service was a bit overwhelmed since it was really busy so our server didn't fill our water as often as we needed nor returning to see if we needed anything after we ate. We didn't complain but we were comp a drink for they lack of service by our apologetic server. The other thing that was unfortunate was the Sprinkler came on while the band was on there last set (they still had an hour to play) so every thing stopped and there still was more people coming in that ended up leaving. So it shortened a great night. Other then that it will be a go to place for me!
    

    Elevation LVKResponded on September 10, 2024

    Thank you so much for sharing your experience with us! We're thrilled you enjoyed the outdoor seating, view, and the fantastic performance by Salvage Title. We strive to create a perfect ambiance for our guests, and it sounds like we hit the mark for you. We appreciate your honest feedback regarding the service. We apologize that our server wasn't able to attend to your needs as promptly as we would have liked due to the busy evening. We're continuously working on improving our staffing and service to ensure a seamless experience for all our guests. We're also truly sorry about the unexpected sprinkler incident. We're working with the relevant parties to ensure this doesn't happen again. We're delighted that you still plan to make Elevation your go-to place despite these challenges.
    

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