Elia

Review summary

1. R

   Ramya

   Chicago

   4 reviews

   2.0

   4 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Food was surprisingly underwhelming. For vegetarians, there is only one entree option on the menu, which is roasted asparagus, carrots, and mushrooms. I have tried many Turkish restaurants in the city, and this one is disappointing. Great ambiance, though.
   

   Is this helpful?

   Report
2. M

   Martin

   VIP

   Chicago

   26 reviews

   3.0

   26 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food tasted great. I got the fish stew which had amazing flavor but none of the mussels opened. The kitchen should have caught that. The service was brutal. The restaurant was half empty but they had us wait at the bar. Rather than push two of the many square tables together to make a four top, they pushed two round tables which make sharing the appetizers super awkward.
   

   Is this helpful?

   Report
3. D

   Denisa

   Phoenix

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   We had a party of 6 reservation for the Christmas Day dinner. We have arrived and waited for the water 1 minutes to be brought after we asked for it, then we had to wait and ask again for the drinks. The appetizers were okay but one was the wrong one. The food was brought aftermore than an hour after people who came after us had theirs brought. The restaurant charges a Service Charge of 18% if booked through Oen table and no matter how poor the service was, there was no offer to alleviate the inconvenineces from the manager who did not even greeted us when we left although we wished her Merry Christmas. Noise level was loud and the restaurant was not busy. Very poor service, food was okay but too pricey. We will never return to this place again. Stay away from it!
   

   EliaResponded 1 day ago

   Thank you for your feedback about your recent visit. We understand that longer wait times during our busy Christmas dinner service may have caused frustration, and we sincerely apologize if this impacted your experience. At Elia, we are committed to fostering a respectful and welcoming environment for both our guests and staff. Unfortunately, snapping fingers, shooing staff away, and raising one’s voice do not contribute to the positive atmosphere we strive to create. Our team works hard to ensure every guest feels valued, especially during high-demand times like the holidays, and we expect the same courtesy and respect in return. We are dedicated to delivering the best experience possible and we regret that your visit fell short of your expectations. Best regards, Elia
   

   Is this helpful?

   Report
4. N

   Natalia

   VIP

   St. Louis

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant has a variety of tasty choices. My soup was spiced just right, it came in a rustic bowl with a generous side of homemade bread. I especially loved the Turkish coffee!
   

   Is this helpful?

   Report
5. A

   Amy

   VIP

   Chicago

   23 reviews

   4.0

   23 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Super fun, upbeat vibe. LOVE the wall murals. Food was good and our server was excellent.
   

   Is this helpful?

   Report
6. K

   Kennise

   Chicago

   14 reviews

   4.0

   14 reviews

   Dined on December 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   the noise level was obnoxious. the DJ had a practically empty restaurant and she played loud techno music with willful disregard for the impact on a mostly empty restaurant and a few tables of guests trying to enjoy DELICIOUS food. The space is beautiful. The food is delicious though I found the fish stew disappointedly oily and less enjoyable than I hoped. I will return and recommend it BUT a bit of "reading the room" is indicated. She is the only person who seemed to enjoy her loud music
   

   Is this helpful?

   Report
7. A

   Ann

   Chicago

   1 review

   4.0

   1 review

   Dined on December 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Dinner was excellent but music was really loud so be prepared
   

   Is this helpful?

   Report
8. J

   John

   VIP

   Chicago

   36 reviews

   3.0

   36 reviews

   Dined on December 19, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Nice place. Food was good. Service, not so good. One server could barely understand english. My biggest complaint, a small crowd so the kitchen is not rushed, yet my said and entree are brought at the same time. Who wants a cold entree. Hardly what you expect at this price point.
   

   Is this helpful?

   Report
9. D

   Deborah

   VIP

   San Francisco

   16 reviews

   5.0

   16 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was so yummy… and the service excellent … will definitely go back !
   

   • 

   Is this helpful?

   Report
10. J

    Jolie

    Chicago

    1 review

    2.0

    1 review

    Dined on December 15, 2024

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 2

    Service was terrible. Food was fine. We waited 20 minutes just to have someone come over to take our drink orders and the drinks never came out. Lol. Also got the wrong food.
    

    Is this helpful?

    Report