Elm Street Cask & Kitchen

Elm Street Cask & Kitchen reviews from people who’ve dined at this restaurant. Based on recent rating.

1. C

   Christian

   Richmond4 reviews

   5.0

   Dined on March 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service food and drinks . The service was ex exceptional
   

   Elm Street Cask & KitchenResponded on April 10, 2025

   Thank you so much for your review! We really appreciate your feedback and are happy you had a great experience. Please come back and visit us again soon!
   

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2. C

   Christoph

   Switzerland51 reviews

   4.0

   Dined on March 24, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   I had the pork chop which was nicely combined with excellent side dishes. The pork chop itself was a bit overcooked for my taste.
   

   Elm Street Cask & KitchenResponded on April 10, 2025

   Thank you so much for the review! We greatly appreciate your feedback. We strive to perfect our dishes for every customer, we hope to improve and exceed your expectations on the next visit! We look forward to having you back with us soon.
   

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3. P

   Patrick VIP

   Dallas15 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Went for Valentine's Day dinner. The host and staff were very nice. It's possible that maybe they were short staffed last night. It did take quite a while to get service and food. Unfortunately, the food was just warm and average. The espresso martini needs to be reworked.
   

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4. L

   Leah

   Dallas2 reviews

   5.0

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and everyone was so helpful!
   

   Elm Street Cask & KitchenResponded on January 20, 2025

   Thank you so much for your review! We really appreciate your feedback and are happy you had a great experience. Please come back and visit us again soon!
   

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5. A

   Alexandra

   Dallas2 reviews

   5.0

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great dinner here on Saturday. We were sat at the bar and Octavius the bartender took care of us. He was so personable and funny and made our dinner a blast. I got the club and my spouse had the burger, both were so delicious. We loved our evening here.
   

   Elm Street Cask & KitchenResponded on December 20, 2024

   Hi Alexandra, Thank you so much for the review! We greatly appreciate your feedback and are so happy to hear you has such a great experience with Octavius on Saturday. We look forward to having you back with us soon!
   

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6. A

   Ashley

   San Antonio1 review

   3.0

   Dined on December 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Service was slow and there was barely anyone in the restaurant.
   

   Elm Street Cask & KitchenResponded on December 20, 2024

   Hi Ashley, We appreciate you leaving us a review. We pride ourselves in customer service and want to deliver the best experience possible to all of our guests. We apologize you didn't have a great experience when dining with us. We certainly strive for a 5-star experience for all of our patrons and would like invite you back for a an improved experience to make this right.
   

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7. A

   Allison

   Los Angeles1 review

   5.0

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Elm St was such an amazing experience. We came for our anniversary and the staff was so excited to celebrate with us. They gave us spot-on recommendations and the food was to die for. We cannot wait for our next trip to Dallas so we can dine there again!
   

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8. OT

   OpenTable Diner

   New Mexico1 review

   1.0

   Dined on November 9, 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 3

   Management didn’t honor the valet parking validation. And definitely didn’t want to hear about it
   

   Elm Street Cask & KitchenResponded on November 15, 2024

   Hi there, we strive to provide our customers with the best customer service available. Valet is handled through the hotel, and is complementary to customers of our restaurant. Our team would like the opportunity to resolve this situation with you, if you'd like to give us a call to discuss, we'd be happy to assist you in this matter. Thank you.
   

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9. P

   Paul VIP

   Dallas16 reviews

   4.0

   Dined on September 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were great. I didn't realize it was in the lobby of a hotel so there was a bit more luggage traffic and the bathrooms are in the lobby not the restaurant.
   

   Elm Street Cask & KitchenResponded on October 8, 2024

   Thank you so much for the review! We greatly appreciate your feedback. We look forward to having you back with us soon!
   

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10. E

    Ethan VIP

    Washington DC1 review

    2.0

    Dined on September 5, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    The menu looked great and restaurant looked nice but service was slow, food came out late and wrong. For example, we ordered 2x a side and only received one, yet were charged bill for two. The dish on menu said pork chop with kale but when it came out it had asparagus.
    

    Elm Street Cask & KitchenResponded on September 10, 2024

    Hi Ethan, Thank you for taking the time to leave us a review. We are very sorry to hear you had an unfavorable experience dining with us. We do not support our customers having as poor experience, and would like the opportunity to make this right! We hope you will consider coming back and allowing us the opportunity to improve your experience. Thank you!
    

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