ESC - Four Seasons Silicon Valley

4.1

42 Reviews

$31 to $50

Bar / Lounge / Bottle Service

Make a reservation

2 people

Dec 27, 2024

7:00 PM

Booked 1 time today

Experiences are available.

Charming
Fancy
Good for special occasions

[esc] lobby lounge offers Tapas Nights@[esc] Monday- Wednesday; fresh coffee and pastries all week long, making it the perfect spot for a casual catch-up with friends or colleagues. Additionally, it serves as a great location for bridal showers and baby showers, while afternoon tea enlivens the weekends.

Additional information

Dining style
Casual Dining
Price
$31 to $50
Cuisines
Bar / Lounge / Bottle Service, Spanish, Afternoon Tea
Hours of operation
Mon–Fri 6:00 am–1:30 pm Mon–Wed 5:00 pm–9:00 pm Sat, Sun 7:00 am–5:00 pm
Phone number
(650) 566-1200
Website
https://www.fourseasons.com/siliconvalley/landing-pages/property/things-to-do-in-palo-alto/
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Casual Dress
Private party facilities
Après Village & Skate Rink is available for private events Monday to Thursday. Call to reserve your exclusive party with complete access to the seasonal pop-up space – from the mini-chalets to the synthetic skate rink.

Location
2050 University Ave, East Palo Alto, CA 94303-2248
Neighborhood
Palo Alto
Parking details
Hotel Parking

Experiences

Afternoon Tea
$125.12 per person
Multiple dates available
Enjoy [esc] lounge’s signature Afternoon Tea that promises a delightful blend of Savoury and sweet treats crafted to perfection. Indulge in a selection of Savoury delights, such as a mini lobster roll, profiterole with smoked salmon mousse and sweet offerings such as the rhubarb and rye scone with strawberry jam and clotted cream. SAVORY Layered crêpe. Pear tartlet. Pistachio goats cheese, crostini, cranberries, pumpkin seeds, duck confit Lobster roll. SWEET Pumpkin Cheesecake Macaron Cranberry Orange Scone Mini Pecan tart with brown sugar Chantilly Pumpkin Cream Puff cream cheese mousse, pumpkin ganache Chai Spiced Madeleine Pricing Information: Ticket Price: $114 per person (Service charge already included)

What 42 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1

4.1 based on all time ratings

4Food
4.4Service
4.1Ambience
3.6Value

Noise • Moderate

42 Reviews

J
Jennifer
VIP
San Francisco
5 reviews
3.0
5 reviews
Dined 5 days ago
1. Overall 3
2. Food 3
3. Service 5
4. Ambience 2
The tea is served in the lobby. This was not a special holiday experience. I would not go back.
ESC - Four Seasons Silicon ValleyResponded 4 days ago
Thank you for sharing your feedback, Jennifer. We sincerely apologize that the tea experience didn't meet your expectations, and that the ambiance didn't feel as festive as you hoped. Your comments are important to us, and we’ll look into ways to make our offerings more special during the holidays. We hope you might consider giving us another chance in the future.
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P
Pamela
San Francisco
10 reviews
1.0
10 reviews
Dined on October 27, 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
This was a disappointment as I booked the wrong date. Promptly left without eating
ESC - Four Seasons Silicon ValleyResponded on December 17, 2024
Dear Pamela, Thank you for sharing your experience with us. We're sorry to hear about the mix-up with your reservation date. We understand how frustrating that can be and appreciate your understanding. We would love the opportunity to welcome you back on the correct date for a better experience.
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CC
ChristieC
San Francisco
1 review
1.0
1 review
Dined on July 27, 2024
1. Overall 1
2. Food 1
3. Service 2
4. Ambience 2
this was a special occasion celebratory high tea- it ended up a fun story of how you can get duped by the label of four seasons teas were open for all to sniff - in time of viral illness, doesn't seem best practice worst earl gray tea i have ever had- how do you mess up something so basic the food was subpar- pastries stale, the savory foods were salty not savory service was very slow at this price i would have expected superior snacks and great service.. i would have been better off with lipton and trader joes diy at home!
ESC - Four Seasons Silicon ValleyResponded on August 26, 2024
We’re truly sorry to hear about your experience. We regret that the high tea did not meet your expectations in terms of quality and service. Your feedback is invaluable, and we will address these issues to improve our offerings. We appreciate your comments and hope you might consider giving us another chance in the future.
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a
abc123
San Francisco
1 review
1.0
1 review
Dined on May 11, 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Food was bad and options were very less, the tea was also not strong
ESC - Four Seasons Silicon ValleyResponded on August 26, 2024
We’re very sorry to hear about your experience. It’s disappointing to know the food, tea, and service did not meet your expectations. Your feedback is important, and we’ll address these issues to improve. We appreciate your comments and hope to provide a better experience in the future.
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M
Momo
VIP
Central Coast
3 reviews
5.0
3 reviews
Dined on May 11, 2024
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 4
Loved the modern rustic style. Great service. Enjoyed tea selection and smelling all the tea on the fancy display.
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J
Judy
San Francisco
1 review
5.0
1 review
Dined on April 20, 2024
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 5
Love this place for afternoon tea - pretty much everything was perfect. If it wasn’t, they seem open to feedback. I want to come back every month to try their new menus!
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TF
TiburonFoodie
VIP
San Francisco
6 reviews
5.0
6 reviews
Dined on March 17, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Both servers were SO friendly. I've been before and really appreciated them and the amazing chef. Probably the best afternoon tea in the bay area!
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SC
SChaudhuri
San Francisco
2 reviews
3.0
2 reviews
Dined on March 2, 2024
1. Overall 3
2. Food 2
3. Service 3
4. Ambience 4
Not as good a tea experience at Lisa's Tea Treasures or Maison Daniel. Food is sub-par for sure. Pricing is similar to Rosewood, which again, is a better experience than here.
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OT
OpenTable Diner
New York City
1 review
1.0
1 review
Dined on February 25, 2024
1. Overall 1
2. Food 1
3. Service 5
4. Ambience 4
Sadly this was underwhelming. Service was great but did not make up for the lackluster food. I can see the concept but the items were not well executed: Sesame balls were tough and overdone, the scones were dry, and some of the other items would crumble after grabbing them off the plate. Be mindful that this place also includes a 20% service charge automatically in the bill for a party of two. This was not disclosed up front!
ESC - Four Seasons Silicon ValleyResponded on February 26, 2024
Dear Guest, Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our service, but we regret that the food did not meet your expectations. Your comments about the sesame balls, scones, and other items have been noted, and we will address these issues with our culinary team. We apologize for any inconvenience regarding the service charge and will work to ensure that this is communicated more clearly in the future. We hope to have the opportunity to welcome you back for a more enjoyable experience. Deepika Sarma Director of Communications & Digital Marketing Four Seasons Hotel Silicon Valley
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k
kylalorena
VIP
San Francisco
3 reviews
5.0
3 reviews
Dined on February 24, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Have been wanting to try Afternoon Tea at the Four Seasons for quite some time. My parents and I had a wonderful experience. Offered both sweet and savory bites with multiple tea selections. Service was amazing! Jonas and John were professional and attentive. Will definitely come back!
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FAQs

ESC - Four Seasons Silicon Valley is rated 4.1 stars by 42 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Dec 27, 2024

7:00 PM

Booked 1 time today

Experiences are available.

Google Map for ESC - Four Seasons Silicon Valley

2050 University Ave, East Palo Alto, CA 94303-2248

Additional information

Neighborhood
Palo Alto
Hours of operation
Mon–Fri 6:00 am–1:30 pm Mon–Wed 5:00 pm–9:00 pm Sat, Sun 7:00 am–5:00 pm
Price
$31 to $50
Cuisines
Bar / Lounge / Bottle Service, Spanish, Afternoon Tea
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Hotel Parking
Payment options
AMEX, Discover, Mastercard, Visa

Website
https://www.fourseasons.com/siliconvalley/landing-pages/property/things-to-do-in-palo-alto/
Phone number
(650) 566-1200
Private party facilities
Après Village & Skate Rink is available for private events Monday to Thursday. Call to reserve your exclusive party with complete access to the seasonal pop-up space – from the mini-chalets to the synthetic skate rink.

ESC - Four Seasons Silicon Valley

Make a reservation

Additional information

Experiences

Afternoon Tea

Menu

What 42 people are saying

Overall ratings and reviews

FAQs

How is ESC - Four Seasons Silicon Valley restaurant rated?

Is ESC - Four Seasons Silicon Valley currently accepting reservations?

Make a reservation

Additional information