etch - Franklin

Review summary

1. OT

   OpenTable Diner

   New York City

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The standards that we love from Nashville location are available at Etch in Franklin- Roasted Cauliflower, Argentinian Beef Tenderloin. We ordered the tempura mushrooms which were a generous portion but we found to be a bit greasy. We loved the Smoked Potato Salmon Bowl with the perfect jammy shoyu egg! The Pavlova with pear sorbet and tangerine marmalade was a divine way to end our meal. The service was excellent!!
   

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2. K

   Keith

   Charleston

   16 reviews

   vip
   5.0

   16 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed Etch in Franklin just as much as the downtown restaurant. Inventive menu with some exotic foods, all well prepared.
   

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3. S

   Scott

   Nashville

   16 reviews

   3.0

   16 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Most disappointing evening hosting out of town friends. We have been a 4 Top Hospitality customer for many years, in that time enjoying the downtown location of etch, along with the other restaurants in the collection. With etch opening in Franklin, we really expected this to be a memorable evening. Where do I start? Three scallops for $51? Or the wait staff not knowing which type of salmon was being served? Or incomplete drink orders? Throw in mushy philo served with the small portion of venison, all combined for a less than acceptable dining experience. The most telling moment of the evening was when we ask for the shades to be drawn to keep the lights from the cars in the parking lot out of our eyes, the manager came over to perform that function. We noted that they really should have been lowered at dark, provoking his comment, "Don't I know that!" Quite rude. We will remain a 4 Top customer, albeit without another dining experience at the Factory location of etch. Sad in many ways.
   

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4. J

   Jason

   Little Rock

   12 reviews

   vip
   5.0

   12 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved it, we will be back. Great service/Great Food
   

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5. M

   Mike

   Nashville

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Etch is a wonderful Mediterranean restaurant with locations in Franklin and downtown. The food is always excellent and the service is top notch. Give it try and you won’t be disappointed
   

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6. M

   Melinda

   Nashville

   4 reviews

   vip
   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were a party of five who received a warm welcome from the hostess. Our server, Diana was excellent and the food was outstanding. We certainly will be returning!
   

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7. C

   Carl

   Nashville

   29 reviews

   vip
   4.0

   29 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Great drinks and dessert. The main courses were a little underwhelming. Cool spot overall and convenient.
   

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8. J

   Jehan

   Nashville

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service was outstanding, but it was a little noisy. The staff had hand signed a note and left us a Happy Anniversary card on the table. Nice touch!!
   

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9. S

   Scot

   Nashville

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As a resident of Franklin, I am very pleased to have etch - Franklin as a fine dining option at The Factory. etch - Franklin, like its well-established sister restaurant in Nashville, offers fine dining in an elegantly understated space, this one inside the main building at The Factory, which is a collection of shops, restaurants, and entertainment spaces inside a renovated former stove factory. I see this as more of a special occasion restaurant as it is a bit pricey. Service was very good, and the food was excellent. I look forward to dining here again soon.
   

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10. M

    Mary

    Charleston

    1 review

    vip
    3.0

    1 review

    Dined 6 days ago

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 2

    I got Scallops they were cold. We got the Brussel Sprouts they did not have enough sauce on them. The Heirloom Tomatoes were not ripe enough. The other two people with me did not enjoy the flavors of the food.
    

    etch - FranklinResponded 5 days ago

    Hi Mary, thank you for coming in to see us! I'm so sorry to hear that you didn't care for some of your selections. Please know that we will always happily replace anything you don't absolutely love, especially if it's not served perfectly the first time around. We hope you will come back to try more of our menu, and please do let us know if there is ever anything we can do to improve your experience in any way. Thank you for your patronage and feedback!
    

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